Headquarters: Remote - Spain

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As a Customer Success Manager in our South team you will work closely with agile, technology-focused brands to help them realize value from their investment in Braze.

What you’ll do

• Own client renewals, retention and net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health  
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.  

Who you are

You are passionate about customer success and find satisfaction in helping your customers achieve great things.  You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills
• You have domain knowledge of two or more of the following:  SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
• 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
• Verbal and written fluency in English and Spanish

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching 
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. 

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. 

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision. 

Please contact us at talentdata.privacy@braze.com for any requests or questions. To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. A summary of the most recent bias audit results for such tool is available here.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

To apply: https://weworkremotely.com/remote-jobs/braze-customer-success-manager-ii

Do you want to work with high-caliber professionals in a dynamic and growing company? Are you entrepreneurial, hard-working, and collegial? Join us at SB Energy, a leading infrastructure company backed by SoftBank Group and Ares Infrastructure, pairing cutting-edge innovation with best-in-class execution. Our mission is to deliver reliable and secure data center and power infrastructure to strengthen America’s future.

Founded in 2019, SB Energy is a SoftBank Group company headquartered in Redwood City, California. In 2026, SoftBank Group and OpenAI announced a $1 billion investment to support SB Energy as their leading development and execution partner for data center campuses, while Ares Infrastructure continues its long-standing support of the company’s growth. SB Energy develops, builds, owns, and operates some of the largest and most technically advanced energy and data center infrastructure projects in the United States. Since its founding, the company has rapidly grown into a top-tier integrated platform with more than 3 gigawatts (GW) in operation and a multi-GW pipeline of energy and data center infrastructure nationwide.

SB Energy also leverages a strong culture of innovation to identify and integrate new technologies into its projects, including its AI-based digital platform, delivering energy infrastructure that is local, reliable, and matched to load. We are building the energy and infrastructure future—today.

Come join us in accelerating the energy and infrastructure transition!

Title- Supplier Quality Manager

Basic Function:

The Supplier Quality Manager will help develop, implement, and operate the supplier quality program supporting SB Energy’s data center portfolio. Reporting to the Director of Quality, this role will establish and manage quality controls for owner-furnished/contractor-installed (OFCI) and other critical supplier-provided equipment from supplier qualification and design review through production, factory testing, shipment, site receipt, installation, startup, and final turnover.

The Supplier Quality Manager will work closely with equipment suppliers, OEMs, engineering, procurement, project teams, third-party inspectors, general contractors, commissioning teams, site quality personnel, and operations to confirm that supplier-provided equipment meets SB Energy’s technical requirements, approved specifications, quality standards, and project schedules.

This role will support the broader SB Energy Quality Program by developing standardized supplier quality procedures, supplier requirements, inspection and test plans, factory audit processes, reporting tools, performance metrics, and corrective action workflows that can be consistently deployed across data center projects.

Duties and Responsibilities:

Supplier Quality Program Development and Governance

• Partner with the Director of Quality to develop, launch, operate, and continuously improve the supplier quality component of the SB Energy Quality Program.
• Establish program standards, specifications, procedures, workflows, templates, checklists, approval criteria, roles, and stage gates for critical supplier-provided equipment.
• Develop risk-based quality requirements and oversight plans based on equipment criticality, technical complexity, supplier capability, project schedule, and prior performance.
• Integrate supplier quality requirements with engineering, procurement, project quality plans, construction, commissioning, operations, and turnover processes.
• Support development of quality language for equipment specifications, contracts, purchase orders, scopes of work, supplier data requirements, and third-party inspection services.
• Maintain a centralized repository of approved supplier quality standards, forms, inspection records, and lessons learned in company-approved systems and tools.
• Drive standardization across projects while allowing documented, risk-based adjustments for project-specific requirements.

Supplier Qualification and Quality Planning

• Lead or coordinate supplier due diligence, qualification audits, capability assessments, and periodic performance reviews.
• Assess supplier quality management systems, organization, technical capability, production capacity, process controls, sub-tier supplier management, material traceability, calibration, document control, nonconformance management, and corrective action processes.
• Support procurement and engineering teams during sourcing, prequalification, bid evaluation, supplier selection, and award recommendations.
• Develop supplier risk ratings and define the appropriate level of surveillance, audit, inspection, and testing for each equipment package.
• Review supplier quality plans, inspection and test plans (ITPs), production schedules, factory acceptance test (FAT) procedures, inspection checklists, and required quality submittals.
• Establish clear hold points, witness points, review points, release criteria, documentation requirements, and notification periods before production begins.
• Confirm that quality requirements are flowed down to critical sub-tier suppliers and incorporated into supplier production and testing plans.

Supplier Oversight, Factory Inspection, and Testing

• Plan and manage supplier audits, in-process production surveillance, source inspections, factory acceptance testing, bench testing, controls testing, final inspections, and shipment release reviews.
• Perform inspections directly and coordinate qualified third-party inspectors, testing agencies, and subject matter experts when specialized coverage is required.
• Verify compliance with approved drawings, specifications, submittals, bills of material, production procedures, inspection criteria, test procedures, and applicable codes and standards.
• Evaluate materials, critical dimensions, workmanship, assembly, labeling, configuration, cleanliness, preservation, packaging, test results, and readiness for shipment.
• Confirm that inspection and test instruments are appropriate, calibrated, traceable, and within their required calibration periods.
• Monitor supplier production progress and quality risks against project milestones, identify potential schedule or reliability impacts, and escalate significant concerns promptly.
• Recommend shipment release only after required inspections, tests, documentation, and corrective actions are complete or formally addressed through an approved exception.
• Ensure findings and action items from factory visits, inspections, and tests are clearly documented, assigned, tracked, and verified before closure.
• Provide oversight for critical electrical, mechanical, controls, and modular or prefabricated systems, including equipment such as transformers, switchgear, busway, generators, UPS and battery systems, cooling equipment, pumps, electrical and mechanical skids, BMS/EPMS panels, and packaged control systems, as applicable.

Nonconformance, Corrective Action, and Supplier Performance

• Manage supplier nonconformance reports, deviations, concessions, repair or replacement proposals, and requests for waiver in coordination with engineering and project stakeholders.
• Require timely containment, correction, root cause analysis, and corrective and preventive action for significant or recurring supplier quality issues.
• Apply structured problem-solving methods, including 8D and root cause analysis, when issue severity or recurrence warrants formal investigation.
• Verify that corrective actions address the underlying cause, are fully implemented, and are effective before final closure.
• Track recurring defects, systemic supplier issues, late documentation, failed tests, shipping damage, and other trends across projects and equipment categories.
• Develop and maintain supplier quality scorecards that support sourcing decisions, performance reviews, escalation, and continuous improvement.
• Support warranty claims, supplier recovery efforts, replacement planning, and field corrective actions when supplier defects affect project execution or asset performance.

Project Integration, Logistics, and Handover

• Coordinate closely with project quality managers, engineering, procurement, logistics, construction, commissioning, site operations, and general contractors to align supplier quality activities with project needs.
• Establish supplier data, inspection, testing, and turnover documentation requirements early enough to support construction and commissioning schedules.
• Support shipment readiness, packaging, preservation, transportation planning, site receipt inspections, and resolution of shipping damage, missing components, or preservation concerns.
• Ensure required supplier quality and production records are complete and accessible, including audit reports, inspection reports, FAT results, material certifications, calibration records, approved deviations, nonconformance closures, as-built documents, warranties, and asset data.
• Support site installation, startup, commissioning, and turnover teams in resolving supplier-related quality issues and coordinating supplier response.
• Confirm that supplier quality records are linked to the applicable equipment and retained in the owner-approved document and asset management platform.
• Capture project and supplier lessons learned and incorporate them into future specifications, checklists, sourcing decisions, and quality plans.

Metrics, Reporting, and Continuous Improvement

• Establish and monitor supplier quality key performance indicators, including supplier audit findings, first-pass FAT results, nonconformance aging, corrective action closure, recurring defects, documentation completeness, shipping damage, and on-time release performance.
• Prepare clear reports and dashboards for the Director of Quality and other stakeholders, highlighting performance, risks, overdue actions, emerging trends, and required decisions.
• Analyze supplier and equipment performance across projects to identify systemic risks and opportunities for standardization or preventive action.
• Lead continuous improvement initiatives that reduce defects, improve first-time quality, strengthen supplier accountability, and protect project schedule and reliability.
• Share supplier quality performance and lessons learned with project teams, leadership, procurement, engineering, commissioning, and operations.

Stakeholder, Third-Party, and Team Leadership

• Serve as the primary supplier quality interface for OEMs, suppliers, engineering firms, procurement, project teams, commissioning teams, and third-party inspection providers.
• Manage the scope, performance, scheduling, deliverables, and quality of third-party inspectors, testing agencies, and consultants supporting supplier quality oversight.
• Communicate complex technical and quality issues clearly, provide practical recommendations, and escalate critical or gating risks to the Director of Quality and project leadership.
• Influence cross-functional teams and external partners without relying solely on direct authority, while maintaining accountability for agreed quality requirements and actions.
• Develop training, guidance, and coaching for project quality personnel and other stakeholders participating in supplier audits, factory visits, inspections, and equipment acceptance.
• Support development of future supplier quality resources and organizational capability as the data center portfolio grows.

Safety and Compliance

• Champion a strong safety culture during supplier audits, factory inspections, testing, transportation, site receipt, and field support activities.
• Follow supplier and project safety requirements, including required personal protective equipment, site orientation, lockout/tagout controls, and safe access to production and construction environments.
• Confirm that production and testing activities comply with applicable project specifications, approved procedures, supplier requirements, and relevant codes and standards.
• Identify and escalate conditions that could create safety, reliability, compliance, or operational risk for SB Energy projects or assets.

Qualifications and Requirements

• Bachelor’s degree in engineering, quality, supply chain, construction management, engineering technology, or a related technical discipline.
• Minimum 8 years of experience in supplier quality, quality assurance/quality control, engineering, construction, commissioning, or a related technical field.
• Minimum 5 years of experience directly supporting supplier quality, production surveillance, factory inspections, equipment testing, or quality management for complex engineered equipment.
• Experience supporting data centers, power infrastructure, utility, renewable energy, industrial, mission-critical, or other technically complex projects is preferred.
• Demonstrated experience conducting supplier audits and reviewing quality plans, inspection and test plans, factory acceptance test procedures, nonconformance reports, root cause analyses, 8D reports, and corrective action plans.
• Working knowledge of electrical, mechanical, controls, and modular or prefabricated equipment used in data center or power infrastructure projects.
• Ability to read and interpret technical specifications, engineering drawings, single-line diagrams, wiring and control diagrams, P&IDs, shop drawings, bills of material, production procedures, and test reports.
• Working knowledge of quality management principles and applicable standards and codes, which may include ISO 9001, NEC, NFPA, NEMA, UL, IEEE, ASME, AWS, NETA, and project-specific requirements.
• Experience managing third-party inspectors, testing agencies, consultants, or supplier quality representatives across multiple locations.
• Experience with digital quality, construction, document management, and asset management platforms; Autodesk Construction Cloud experience is preferred.
• Strong analytical, organizational, prioritization, problem-solving, and written communication skills.
• Ability to communicate effectively with technical and non-technical stakeholders and to influence suppliers and cross-functional teams.
• Ability to manage multiple equipment packages, suppliers, projects, and competing deadlines in a fast-paced environment.
• Professional certifications such as ASQ Certified Quality Engineer, ASQ Certified Manager of Quality/Organizational Excellence, ISO 9001 Lead Auditor, Certified Welding Inspector, NDT certification, Lean Six Sigma, NETA, PE, or PMP are preferred.
• Experience developing a supplier quality program from the ground up is preferred.
• Experience supporting hyperscale or mission-critical data center equipment production and acceptance is preferred.

Base Pay - $140,000-$165000

The pay range mentioned above is a guideline. We tailor each offer based on your unique skills, experience, location, and market benchmarks—while ensuring internal parity across our teams. The compensation range provided reflects base pay. Total rewards may also include performance-based bonuses, equity grants, and a market leading comprehensive health and wellness benefits package. Final details will be discussed during the later stages of the hiring process.

Our Health & Wellness Benefits

At SB Energy, we invest in our people and their families with benefits designed for flexibility, support, and peace of mind. Full-time employees enjoy:

• 100% Company-Paid Medical, Dental & Vision (for employees and dependents)
• 401(k) with Company Match
• Generous Paid Time Off + 11 Paid Holidays
• 12 Weeks Paid Parental Leave
• Life, AD&D & Long-Term Disability Coverage
• Flexible Spending Accounts (FSA) for Medical, Dependent Care, Transit & Parking (with company contributions)
• Mental, Physical & Social Wellness Support (with company contributions)
• Flexible Work Arrangements & Hybrid Office Setup Benefits
• Monthly Reimbursement for Phone, Internet & Data
• Optional Legal & Pet Insurance Plans
• Device Purchase Support

At SB Energy, the success of our projects is driven by a desire to see our projects benefit as many people as possible. We work to serve local communities through volunteering, fundraising, and much more. For example, we’re proud to support access and opportunity in engineering and clean energy through impactful mentorship programs and workforce training. When you join SB Energy, you can become a part of these efforts, collaborating with team members who share a vision of building a better future now!

SB Energy is built on a foundation of collaboration and inclusion. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

To learn more about us, visit www.sbenergy.com.

#LI-ONSITE

#LI-AM1

About Ladders

Ladders builds AI-powered job search products and services that help professionals find better opportunities, stand out to employers, and land more interviews.

We are a fast-moving, collaborative team that values ownership, experimentation, and measurable results.

The Role

We are looking for a Marketing Designer to create compelling, conversion-focused work across paid advertising, email, web, ecommerce, and social channels.

This is not a traditional product design role.

You will design landing pages, marketing campaigns, lifecycle emails, website promotions, paid media creative, and customer journeys that increase engagement and revenue.

The ideal candidate combines strong visual design skills with an understanding of performance marketing, customer behavior, and conversion optimization.

Portfolio required. We want to see examples of paid media, landing pages, emails, ecommerce experiences, social creative, and integrated campaigns.

What You’ll Do

• Design creative for paid social, display, email, web, ecommerce, and organic social.

• Develop campaign concepts that work across multiple channels and formats.

• Create and optimize landing pages, promotional experiences, checkout flows, and paywalls.

• Produce creative variations for A/B testing.

• Partner with Marketing, Product, Engineering, Analytics, and leadership.

• Manage projects from concept through launch and iteration.

• Use performance data and customer insights to improve creative.

Success In This Role Looks Like

• Higher-performing ads, emails, and landing pages.

• Increased engagement, conversion, and revenue.

• Faster creative testing and iteration.

• High-quality work launched quickly.

• Consistent campaigns across channels.

What We’re Looking For

• 5+ years of experience in growth, marketing, digital, or performance design.

• A strong portfolio showing work across multiple marketing channels.

• Experience designing ads, landing pages, emails, ecommerce flows, and digital campaigns.

• Strong visual design, typography, layout, and art direction skills.

• Understanding of performance marketing and conversion optimization.

• Experience developing creative for A/B testing.

• Expertise in Figma and Adobe Creative Suite.

• Ability to move quickly, manage multiple priorities, and respond well to feedback.

Bonus Qualifications

• Experience with subscription, membership, ecommerce, or consumer brands.

• Motion graphics or short-form video experience.

• Familiarity with Meta, Google, TikTok, Reddit, or programmatic advertising.

• Understanding of responsive email and web design.

You’ll Thrive Here If You

• Are comfortable designing an ad, email, landing page, and ecommerce experience.

• Care about performance as much as aesthetics.

• Generate multiple ideas and iterate quickly.

• Take ownership and move work forward.

• Balance brand quality with business goals.

Benefits and Perks

• Medical, dental, and vision coverage with approximately 83% employer-paid premiums.

• 20 days of PTO plus company holidays.

• Home office stipend and gym reimbursement.

• Company-paid life and disability insurance.

• Remote-friendly culture

• Healthcare and dependent care Flexible Spending Accounts.

Why Join Ladders?

You’ll help shape the future of AI-powered job search while working directly with company leadership. This is an opportunity to directly influence product strategy, growth, customer experience, and business results. If you enjoy moving quickly, shipping meaningful work, and seeing your ideas have an impact, we’d love to meet you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

AIP Publishing is a leading publisher of the physical sciences. Working with us means being part of a mission: to accelerate scientific discovery while reimagining the future of scholarly publishing.

AIP Publishing helps brilliant work make a global impact. We’re building a living network of knowledge to spark thinking, connect people, and drive new ways forward — empowering a vibrant global community using science for good. We foster a collaborative, creative atmosphere and encourage a workplace culture that maximizes individual contributions.

We’re always looking to evolve the ways we think and operate, and we actively encourage an environment where everybody feels comfortable, seen, and able to do their best work. We’re looking to hire and develop colleagues who are astute, flexible, and always striving to “solve better problems” through thoughtful consideration of individual, team, organizational, and customer impact.

The Cloud Infrastructure Engineer reporting to the Senior Manager, Infrastructure & Cloud Administration, is a strong troubleshooter who enjoys solving complex technical problems, thrives as part of a collaborative DevSecOps team, and is interested in leveraging automation and emerging AI technologies to improve operational efficiency. This position is directly responsible for cloud administration, infrastructure operations, security remediation, system reliability, and Level 3 technical support.

How you’ll make an impact:

Infrastructure Operations

• Manage patching, updates, and lifecycle for Azure VMs and cloud workloads (e.g., Azure Update Manager).
• Support remaining on-premises infrastructure through its planned transition to cloud.
• Maintain operational documentation, standards, and procedures.
• Coordinate with vendors and service providers to resolve infrastructure issues.

Level 3 Support and Incident Response

• Act as an escalation point for complex infrastructure issues, partnering with senior engineers on the hardest problems.
• Troubleshoot cloud, server, networking, identity, and application connectivity problems.
• Participate in root cause analysis and problem resolution efforts.
• Participate in major incident response and problem management activities.

Identity and Security

• Support Microsoft Entra ID administration and identity services.
• Assist with Conditional Access, MFA, RBAC, and security remediation activities.
• Partner with the Information Security team on vulnerability management and platform hardening initiatives.
• Actively participate in the team’s DevSecOps practices, including working with security on scanning pipelines and shift-left collaboration with Development.

Collaboration and Delivery

• Work closely with Infrastructure, Security, Development, and business stakeholders to support projects, operational initiatives, and continuous improvement efforts.
• Use Jira and Azure DevOps to track work, document activities, and contribute to team delivery objectives.
• Take part in the team’s daily DevSecOps working sessions and cross-functional syncs to stay aligned on security, delivery, and operational priorities.

Automation and Continuous Improvement

• Develop and maintain PowerShell scripts, automation solutions, and operational improvements.
• Identify opportunities to reduce manual operational effort.
• Leverage AI-assisted tools such as Claude and Azure AI capabilities to improve troubleshooting, documentation, and operational efficiency.
• Contribute to infrastructure modernization and cloud optimization initiatives.

What you’re great at:

• Strong troubleshooting and analytical skills.
• Understanding of networking, identity, and security fundamentals.
• Strong written and verbal communication skills.

What we’re looking for:

• 3–5 years of infrastructure, systems administration, or cloud operations experience.
• Hands-on experience administering Microsoft Azure environments.
• Experience supporting Windows Server environments.
• Experience with Microsoft 365 and Microsoft Entra ID.
• Experience with PowerShell scripting.
• Experience working within a cross-functional Cloud Operations or DevSecOps team.
• Experience using work management and collaboration platforms such as Jira.
• Availability to participate in occasional scheduled maintenance windows and after-hours response during major incidents or critical outages
• Azure Administrator Associate (AZ-104) certification is a plus.

Our excellent total rewards package includes:

• A remote workforce with staff based in NY, NJ, CT, MD, VA, PA, MA, RI, or Washington, DC, who meet in person for collaboration, training, strategic planning — and fun!
• Generous paid time off and paid sick and safe leave
• Flexible Work Schedule
• Competitive medical, dental and vision benefits
• Exceptional retirement benefits
• Monthly remote stipend
• Training and Tuition assistance
• Employee Assistance Program

Salary Range:

$125,000 - $135,000

At AIPP, we offer competitive compensation based on the role, experience, and other relevant factors. Under the New York Convenience Rule, all employees, regardless of their residence in other states, will be taxed at the New York State tax rate. Employees may also have additional state-specific tax obligations depending on where they live.

A wholly owned not-for-profit subsidiary of the American Institute of Physics (AIP), AIP Publishing’s mission is to advance, promote, and serve the physical sciences for the benefit of humanity by breaking barriers to open, fair research communication and empowering researchers to accelerate global progress. AIP Publishing supports the charitable, scientific, and educational purposes of AIP through scholarly publishing activities on its behalf and on behalf of our publishing partners. Our publishing portfolio includes digital books, AIP Conference Proceedings, and peer-reviewed journals across a spectrum of research areas, including our flagship titles Applied Physics Reviews, Applied Physics Letters, Journal of Applied Physics, and The Journal of Chemical Physics.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law.

https://publishing.aip.org/privacy/

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

As an Engineer on the Data Platform team at Movable Ink, you will help design and build the systems that power how data flows through the organization. You will play a key role in developing and operating the unified data platform responsible for ingesting, processing, and exposing large volumes of data that drive Movable Ink’s products. Working closely with teammates across engineering, analytics, and infrastructure, you will build scalable ingestion pipelines and backend services that integrate data from a variety of sources while ensuring reliability, governance, and high availability across the platform. You will help evolve legacy pipelines toward modern data architectures, and help drive the unification of our products and services in how they access data. Your work will directly impact the growth and maturity of Movable Ink’s products and services.

The role will be reporting to Engineering Manager,  Data Platform

Responsibilities:

• Support the design and delivery of data ingestion pipeline and infrastructure
• Assist in the successful migration of legacy data lifecycle management to new platform without disrupting existing data consumers
• Establish and maintain SLIs and SLOs for new ingestion and data platform with dashboards and alerting to track performance
• Build flexible data storage layer supporting a variety of use cases, e.g., transactional, analytic, and machine learning workloads
• Implement comprehensive monitoring, observability, and incident response practices for all event data pipelines and services
• Collaborate with product engineering, analytics, and machine learning teams to define contracts, functional requirements, and standards
• Design and implement a semantic metadata layer that classifies and labels data assets across both products, enabling consistent data discovery, exposure policies, and identification of cross-product data reuse opportunities
• Architect and deliver a multi-tenant data model that supports secure data sharing and isolation across clients, with controls designed to meet regulatory and government compliance requirements

Qualifications:

• A proven ability to learn new technologies, frameworks, and problem domains
• A focus on solving big picture problems with a focus on product and the end user
• Deep understanding of data governance principles and data lifecycle management, including data quality, lineage, retention, and access control
• Strong familiarity with database backend technologies (OLAP vs. OLTP) and when to apply each, with hands-on experience using data warehouse technologies (Databricks, Clickhouse, Redshift, etc) at production scale
• Strong familiarity with SQL with the ability to write and optimize queries
• Skill at building complex systems and identifying core primitives and how to apply them to meet changing business needs and future roadmap requirements.
• Experience designing and operating data systems on a major cloud provider (AWS or GCP) and working in a multi-cloud deployment environment
• Proficiency with containerization and orchestration technologies, including Docker and Kubernetes
• Proven ability to integrate systems, connecting legacy platforms with modern architectures through well-designed interfaces and migration strategies
• Effective communicator who can facilitate system design discussions, document architectural decisions, and work across team boundaries
• (Nice to have) Familiarity with Elixir for building concurrent, fault-tolerant data services
• (Nice to have) Experience with data pipeline and streaming technologies such as Airflow, Kafka, Apache Flink, or similar
• (Nice to have) Hands-on experience with columnar/OLAP databases such as Databricks or ClickHouse
• Experience designing and operating data systems on AWS; GCP experience is a plus
• Strong collaboration and communication skills, comfortable leading design discussions, writing technical specs, and working across team boundaries
• Experience with Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or similar

The base pay range for this position is $130,000-$165,000/year CAD, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.

The Solutions Consultant will focus on the technical sales of Nextiva’s solutions. This role serves as a key technical resource, requiring a deep understanding of Nextiva’s product offerings and their applications. The consultant will act as the technical lead throughout the sales process and will coordinate additional sales resources, including Product Subject Matter Experts, Account Management, Project Management, and Professional Services.

Responsibilities

• Lead business and technical discovery to uncover customer requirements, pain points, and success criteria
• Design and deliver tailored product demonstrations
• Foster relationship with third-party vendors and partners to enhance solution offerings
• Own proof-of-concept (POC) engagements, including scoping and success criteria
• Respond to RFPs/RFIs and security questionnaires
• Partner with Account Executive on account strategy and deal planning
• Act as the technical voice of the customer back to Product and Engineering
• Handle basic objection handling on architecture, security, and integrations
• Stay up to date on new technologies, industry trends, security & compliance, business needs

Cross-Functional Collaboration

• Must be a compelling, passionate, and enthusiastic speaker
• Provide feedback to Product and Engineering based on customer feedback, competitor, and partner insights
• Help standardize demo best practices, documentation, and reusable assets
• Contribute to internal enablement by training sales teams on how to position and leverage demos effectively
• Work closely with the Services Delivery team to communicate and coordinate customer requirements and roadmaps
• Fluent in English

Requirements

• 3–6 years in a pre-sales, sales engineering, or technical consulting role
• Preferred understanding of knowledge in technical areas such as (UCaaS, CCaaS, CRM, SIP, VOIP, AI, APIs, Automation Services) and common integration patterns (Workato, Redox..)
• Ability to present confidently to technical and business stakeholders
• Familiarity with Nextiva’s competitive landscape (e.g., RingCentral, Five9, Genesys, Zoom)
• Fundamental knowledge of Python, JSON, HTML CSS, and JavaScript
• Use AI to enhance personal workflows, leverages multiple AI tools based on their strengths, identifies repetitive tasks for automation, and shares best practices to drive team growth
• Demonstrated ability to learn quickly, develop new processes, and adapt to new technology
• Bonus would be knowledge in areas such as Data Security & Privacy (HIPAA, PCI, GDPR)
• Bonus knowledge in Spanish or French
• Bonus knowledge in Lucidchart, Google Dialogflow, Teams, WhatsApp, Google G-Suite
• Travel: up to 20%

Core Competencies

• Right Attitude
• Driving Results
• Critical Thinker

Nextiva DNA(Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate’s qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

• 🍏 Health:Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• 💼 Insurance:Life, disability, and supplemental indemnity plans
• ⚖️ Work-Life Balance:Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
• 💰 Financial Security:401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• 🤸‍ Wellness:Employee Assistance Program (EAP) and comprehensive wellness initiatives
• 🌱 Growth:Access to ongoing learning and development opportunities and career advancement

At Nextiva, we’re committed to supporting our employees’ health, well-being, and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

#LI-SP1 #LI-Remote #Central

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we’re the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

The Data Engineer, Event Data will join a newly formed team responsible for building the systems that ingest, process, and serve the massive volume of client and internal event data that powers Movable Ink’s platform. This is a ground-floor opportunity to shape the architecture of a critical data domain, working with modern streaming technologies, analytical databases, and Elixir and Python to solve problems at billions-event scale. You will help define how event data flows through the platform, making it faster, more reliable, and highly available for teams and clients across the organization.

Responsibilities:

• Design, build, and maintain event streaming pipelines that ingest data from client systems, internal services, and third-party sources into the data platform
• Develop and operate analytical databases and data models optimized for high-volume event data queries and low-latency access
• Write production Elixir and Python services for event processing, transformation, and routing
• Integrate legacy event pipelines with modern streaming infrastructure, designing migration paths that minimize risk and disruption to downstream consumers
• Build and maintain monitoring, alerting, and observability tooling for event data systems, ensuring pipeline health, data freshness, and SLA compliance
• Define and enforce event schemas, data contracts, and quality standards in partnership with producing and consuming teams
• Collaborate with the data platform, product engineering, and analytics teams to understand data needs and deliver reliable event data products
• Participate in system design reviews and help establish best practices for the Events Data team

Qualifications:

• Strong proficiency in Elixir and/or Python as a primary programming language for building application connectors, data services and pipeline components
• Advanced SQL skills for data modeling, query optimization, and analytical workloads
• Hands-on experience with columnar/OLAP (Online Analytical Processing) databases at production scale
• Experience with stream processing frameworks and message brokers such as Apache Flink, Kafka, Pulsar, or Kinesis; Flink experience is a strong plus
• Demonstrated ability to integrate and migrate systems, bridging legacy and modern architectures
• Proven track record of operationalizing data pipelines, including building monitoring, alerting, SLA dashboards, and runbooks for production systems
• Experience designing and operating data systems on AWS; GCP experience is a plus
• Strong collaboration and communication skills, comfortable leading design discussions, writing technical specs, and working across team boundaries
• Experience with Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or similar
• Experience with retail events data such as clickstream, purchase events, or product interaction data is a plus

Experience with Databricks, Flink and message brokers such as Kafka, Pulsar, or Kinesis is a plus

The base pay range for this position is $130k CAD - $165k CAD, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.

Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.

Oomnitza is hiring a UX Design Engineer to own the design system, component library, and prototyping tooling that powers our Product Engineering team. In our model, Product Engineers run discovery and prototyping end-to-end; your job is to give them an opinionated, well-tested, well-documented platform so they can move fast without losing design quality.

This is a hands-on role. Most of your time is in code and design tooling: maintaining the system, evolving the Storybook component library, building scaffolding that makes prototyping fast, and consulting on the small number of interactions that are genuinely novel. The role can sit in the US or in Ireland since most of the work is with tooling and systems.

What You’ll Do

• Own the Oomnitza design system end-to-end: visual language, interaction patterns, accessibility guardrails, and the rules that keep the product feeling like one product.
• Maintain and extend the Storybook component library. Components should be correct, documented, performant, accessible, and easy for Product Engineers to compose.
• Build and maintain the prototyping tooling (design tokens, AI-prompt scaffolds, design markdowns, starter kits) that lets Product Engineers move from idea to validated prototype in days.
• Consult with Product Engineers on UX interactions that fall outside the patterns, and produce the new pattern, component, or guidance that adds back to the system.
• Partner with engineering to keep the design system and the implementation library aligned. Identify when a one-off interaction should be promoted into the system.
• Hold the quality bar for design output across the team. Review prototypes against the system, flag drift, and make the right thing easy to do.
• Track the design-engineering space (Figma plugins, AI design tooling, headless component libraries, accessibility standards) and propose investments that make the team faster.

What We’re Looking For

• Bachelor’s degree in design, human-computer interaction, computer science, or a related field, or equivalent experience.
• 5+ years combined across product design and front-end engineering. You are equally comfortable in Figma and in a modern front-end codebase.
• Experience owning or substantially contributing to a production design system and a Storybook or equivalent component library.
• Strong front-end skills: React, TypeScript, modern CSS including design tokens, and accessibility best practices.
• Comfort with AI-enabled design and prototyping workflows. You see AI as a way to make the design system more useful, not as a replacement for it.
• Strong taste paired with the discipline to systematize it. You recognize good design and codify it into reusable patterns and components.
• Strong written and verbal communication. You can document a pattern, brief a Product Engineer, and influence without authority.
• Self-directed and outcome-oriented. You identify the highest-leverage investments in the system and prioritize without close supervision.
• B2B SaaS or enterprise software experience is a strong plus.

Our Benefits Package

• Dental & Vision Insurance
• Employee equity plan
• Health Insurance for you, your spouse and dependents
• Pension, Life insurance and Income protection
• Remote working & flexible work schedules
• Working from home equipment allowance
• Choice of preferred equipment, Mac or PC
• Regular, fun social events and workshops

What We Can Offer You

• Market Competitive Salary
• A progressive, healthy work culture with excellent opportunities for professional and personal development.
• Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales.
• A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures, and Riverside Acceleration Capital

Oomnitza recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

We’re looking for a Product Manager to join our AI Platform group and own the systems that turn messy, unstructured case materials into accurate, structured “source of truth” data. This isn’t your typical PM role: it’s highly technical, backend-heavy, and focused on scalable AI extraction and data infrastructure. You’ll work closely with senior ML and backend engineers to build the models, evals, pipelines, tooling, and APIs that power all of EvenUp’s products.

You’ll be responsible for a mission-critical part of our AI strategy: making sure the entities we generate are accurate, consistent, and trustworthy enough for law firms to rely on. If you’ve built ML/LLM-powered data pipelines, love the challenge of turning unstructured input into structured, reliable output, and want broad impact across a fast-growing product org, this role is for you.

This is a hybrid role with the expectation of working at least 3 days a week from our San Francisco or Toronto offices. Title and compensation to be determined based on candidate experience.

What you’ll do:

• Own the roadmap for a key part of our AI Platform, potentially including RAG services, text and image extraction and analysis services, model evaluation and deployment tools, and more.

• Partner with ML and backend engineers to build scalable, reliable, and cost-effective systems that support product teams across the company.

• Define success metrics, analyze performance and cost data , and use insights to inform priorities.

• Work closely with other product managers teams to understand end-user needs and develop reusable platform capabilities that accelerate AI development.

• Drive strategic decisions around model performance, vendor selection, and infrastructure scaling in a fast-evolving ecosystem.

• Define success metrics for entity quality and pipeline performance.

• Partner with other product managers and downstream teams to understand where entity quality or coverage gaps are limiting product experiences, and translate that into a prioritized platform roadmap.

• Drive decisions on model performance, annotation strategy, and integration with continuous inference systems as the underlying ML approaches evolve.

What we look for:

• 5+ years of product management experience, including time at a high-growth startup (Series B–E).

• Experience building LLM/LMM-powered products or data infrastructure, with a strong understanding of how modern AI extraction and structured-data systems work end-to-end.

• Technical fluency: you’ve worked closely with ML engineers, backend engineers, or data teams and can hold your own in technical discussions about model performance, data pipelines, and system design.

• Comfort operating in a backend-heavy environment where your “users” are often internal teams and downstream product surfaces, and your work directly impacts data accuracy, reliability, and trust.

• Analytical mindset: you use data to make decisions and are comfortable managing quality metrics (precision/recall, entity accuracy, coverage) alongside operational ones (latency, throughput).

Bonus points for:

• Experience with RAG, agentic systems, and/or LLM/LMM optimization.

• Familiarity with building internal platforms or tools that support other product teams.

• B2B SaaS background, especially in products with significant AI or data components.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family.

• Additional insurance coverage options for life, accident, or critical illness.

• Flexible paid time off, sick leave, short-term and long-term disability.

• 10 US observed holidays, and Canadian statutory holidays by province.

• A home office stipend.

• 401(k) for US-based employees and RRSP for Canada-based employees.

• Paid parental leave.

• A local in-person meet-up program.

• Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Join Our Mission

Learnlight is an EdTech company that believes in putting people first. We take every opportunity to do that with enthusiasm, initiative, and commitment. We find joy and deep satisfaction in delighting our clients, empowering our learners, and helping our team to excel in everything they do.

Our mission is to help organizations develop human skills to understand, empathize, and connect effectively with others in the global workplace. We exist to close the gap between strategy and execution by building communication skills that make companies collaborate more effectively: language, cultural intelligence and interpersonal fluency. We do this through a combination of best-in-class trainers and a leading, AI-powered platform. Combined with a long-term, sustainable approach, we aim to safeguard our people, the communities we serve, and our planet.

Your Career Opportunity

In this exciting new career opportunity, you’ll be reporting to the Engineering Manager on full-time hours and working from home remotely.

As a Frontend Software Engineer, you’ll have a direct impact on developing and maintaining complex web applications using React.js and other front-end technologies.

Collaborating with colleagues from our Innovation Department, you will:

• Develop and maintain complex, high-quality web applications using React.js and modern front-end technologies

• Work closely with designers and backend teams to deliver responsive, user-friendly, and visually polished interface

• Write clean, well-structured, and scalable code following best practices and documentation standards

• Optimize application performance to ensure speed, scalability, and a smooth user experience

• Troubleshoot, debug, and resolve issues throughout development, testing, and deployment

• Mentor junior developers and stay current with emerging front-end trends to guide technical direction

What You’ll Offer

• Advanced level of English, with strong communication skills

• At least 5 years of professional experience with React.js

• Strong proficiency in JavaScript, HTML, and CSS

• Hands-on experience working with GraphQL or RESTful APIs, and developing responsive user interfaces

• Familiarity with Agile/Kanban methodologies and tools such as Atlassian Cloud

• A strong understanding of web accessibility (WCAG) and the ability to create inclusive, user-friendly digital experiences for everyone

• Experience with state management libraries (e.g., Redux, MobX) and testing frameworks such as Jest, Enzyme, or Cypress is a plus

What We Offer

• Work-Life Balance: Benefit from our remote work from home culture, with options to collaborate with colleagues in regional offices (if applicable). Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge.

• Learning & Development: Access to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback.

• Community Events: Make new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal social clubs.

• Cultural Collaboration: Our Intercultural Assessment provides valuable insights to help you build collaboration across diverse cultures.

• Recommend a Friend: Earn a bonus by referring talented professionals to join Learnlight through our referral program (conditions apply).

• Regardless of gender, religion, ethnicity, sexual orientation, age or disability, we are proud to welcome, and support, new talent from all communities. Click to learn more about our Diversity, Equity, Inclusion Workplace Certification and commitments.

Ready to Join Us?

Our colleagues – also known as Learnlighters - live by our values of enthusiasm, initiative and commitment. We review applications regularly and interviews are being scheduled now, so we encourage you to apply as soon as possible. Learnlight is a global company and we look for English communication skills for effective collaboration - please apply with your résumé in English.

The personal data you provide will be processed by Learnlight in order to manage your candidacy for the corporate selection processes that fit your profile. Under the legal conditions, you have the right to access, rectify and delete the data, to limit its processing, to oppose its processing and to its portability to our address (Calle de las Huertas 11, 28012 - Madrid) or to the email address privacy(at)learnlight.com. You can find more information in the Privacy Policy of our website https://www.learnlight.com/en/privacy-policy/

#LI-Remote

We are looking for a proactive Collections Specialist to manage our accounts receivable lifecycle and drive timely payment resolution. Leveraging HighRadius, you will analyze aging reports, perform complex account reconciliations, and resolve billing disputes by partnering with our Sales, Billing, and Finance teams.

The ideal candidate is a strategic communicator who balances a customer-centric approach with a firm commitment to maximizing cash flow and maintaining meticulous financial documentation. We are looking for a detail-oriented problem solver who thrives on month-end reporting and cross-functional collaboration to join our team.

WHAT YOU’LL DO:

• Manage the collections process for customer accounts, including proactive outreach on past-due balances and resolution of payment issues
• Monitor aging reports and work to reduce outstanding accounts receivable through timely follow-up and account analysis
• Utilize HighRadius and internal systems to manage collections activity, customer communications, payment tracking, disputes, and account reconciliations
• Partner with Billing, Sales, Customer Success, and Finance teams to resolve customer concerns and billing discrepancies
• Review and reconcile customer accounts, including unapplied payments, credits, disputes, and short payments
• Support bad debt reduction efforts by identifying and escalating high-risk accounts appropriately
• Maintain accurate documentation of customer interactions, payment commitments, and account status updates
• Prepare and distribute aging analysis, collections reporting, bad debt summaries, and account status updates to leadership as needed
• Assist with month-end activities and reporting related to collections and accounts receivable
• Provide professional and customer-focused communication while driving timely payment resolution
• Escalate priority accounts, bankruptcy risks, legal concerns, or collection challenges to leadership appropriately

WHAT YOU’LL BRING:

• Bachelor’s degree
• Experience in full-cycle collections and accounts receivable required
• Experience working with HighRadius, NetSuite, Salesforce, or other ERP/collections platforms preferred
• Strong understanding of aging reports, bad debt management, cash application, account reconciliation, and collections best practices
• Ability to analyze customer accounts and identify root causes of delinquency or payment discrepancies
• Strong Excel and reporting skills, including the ability to analyze large sets of financial data
• Excellent verbal and written communication skills with the ability to professionally manage difficult customer conversations
• Highly organized and extremely detail oriented with strong follow-through skills
• Ability to multitask and prioritize effectively in a fast-paced environment
• Ability to collaborate cross-functionally and build relationships across departments
• Strong problem-solving and critical-thinking abilities
• Consistently delivers results with integrity, professionalism, accountability, and sound judgment
• Maintains stable performance under pressure while handling sensitive customer and financial situations with tact and professionalism
• Self-motivated with the ability to work independently while also contributing positively to a team environment

$50,000 - $54,000 a year

Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

WHAT YOU SHOULD KNOW ABOUT US:

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers

• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses

• We openly accept others as they are and build strong partnerships based on trust

• Teamwork and collaboration is key to help our colleagues and customers solve their challenges

• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:

• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

A GLOBAL COMPANY WITH A LOCAL PRESENCE:

• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.

• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.

• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.

• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

RELAX, WE’VE GOT YOU COVERED:

• Employees can expect a robust benefits package, including health and dental and 401k with company match

AND BEYOND…

• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays

• Up to 4 weeks paid bonding leave

• Tuition reimbursement

• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!

• 24⁄7 access to virtual medical care with Teladoc

• Quarterly awards based on peer nominations

• Regional discounts and perks

• Opportunities to participate in charitable events and give back to the community

GROW WITH US:

• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth

• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!

• Our employees have access to extensive video libraries for soft skill and role specific training available 24⁄7 and live trainings are provided throughout the year

JOIN OUR WINNING TEAM!

• 10 Time winner of Best Place to Work in New Jersey by NJBiz!

• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine

• Recently named one of The Software Report’s 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ABOUT THE ROLE:

At Accela, our Enterprise Customer Success Managers are essential to building lasting, high-impact relationships with our most strategic customers and ensuring they achieve their goals through our innovative solutions. As an Enterprise CSM, you will work closely with a large portfolio of enterprise-level government agency customers to develop comprehensive Account Plans that align with their long-term objectives. You will be responsible for monitoring customer health, driving product adoption, ensuring customer satisfaction, and facilitating customer loyalty at scale. This role offers a unique opportunity to collaborate with various internal teams, leverage CSM and Gov Tech industry best practices, and significantly impact our customers’ success.

Accela provides a robust cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. Our customers are government agencies looking to improve citizen engagement, streamline processes, and enhance service delivery. By leveraging our platform, they can do more with less, providing consistent and convenient services to the public.

Our Customer Success approach is built on establishing clear customer goals, driving adoption, ensuring value realization, fostering customer advocacy, managing relationships proactively, anticipating and solving potential issues, and continuously improving our strategies. By incorporating these principles, you will help create a seamless and valuable experience for our enterprise customers in the Gov Tech industry.

RESPONSIBILITIES:

• Manage a large portfolio of enterprise government agency customers, delivering high-touch engagement and strategic guidance at scale.
• Build and maintain trusted advisor relationships with senior stakeholders and executive sponsors, includingCXO-level contacts on both the IT and business sides of the organization.
• Develop 3-5 year strategic agency plans in partnership with customers, aligned to Accela’s product roadmap and the agency’s long-term goals.
• Travel regularly to customer sites to conduct walk-the-halls engagement, strengthen relationships, and deepen organizational awareness.
• Own renewal health for the portfolio, proactively identifying and managing at-risk accounts, forecasting renewal outcomes, and driving retention through consistent value attainment.
• Partner closely with Sales to identify, develop, and advance upsell and cross-sell opportunities within the enterprise portfolio.
• Build and maintain KPI dashboards and deliver compelling data stories that communicate customer progress, outcomes, and Accela’s impact to both internal and customer stakeholders.
• Benchmark customer outcomes against industry peers and best practices, helping customers understand their performance and identify areas for improvement.
• Identify AI use cases specific to each customer’s workflows and track AI feature adoption as a key health and engagement signal.
• Leverage AI tools and capabilities to scale customer success activities across a large portfolio without sacrificing quality of engagement.
• Develop, implement, and track goals using the Objective and Key Results (OKR) framework.
• Advocate for customer needs within the organization through formal Voice of the Customer (VoC) processes, ensuring enterprise feedback directly influences product and service development.
• Flag competitive displacement risks at accounts and surface competitive intelligence to internal teams.
• Identify and develop peer reference opportunities and partner with Marketing to develop case studies that turn healthy accounts into advocates.
• Manage escalations end to end, owning the escalation path from intake through resolution.
• Mentor and provide informal leadership to CSM teammates, sharing enterprise best practices and success methodologies across the team.

REQUIRED QUALIFICATIONS:

• 5+ years of experience in Customer Success, Account Management, or related roles, with at least 2+ years in an enterprise or senior CSM capacity.
• Experience in Gov Tech or the public sector is required.
• Deep expertise in Gainsight, including health scores, playbooks, reporting, and driving customer outcomes across a large portfolio.
• Proven ability to develop and execute enterprise-level customer success strategies, account plans, and multi-year strategic plans.
• Strong data analysis and visualization skills, including KPI dashboard development and data storytelling for executive audiences.
• Excellent communication, presentation, and executive-level stakeholder management skills, including experience engaging CXO-level contacts.
• Demonstrated ability to own renewal health, forecast risk, and drive retention across a large book of business.
• Experience partnering with Sales on upsell and cross-sell motions within an enterprise customer portfolio.
• Familiarity with AI tools and the ability to identify and track AI use cases and adoption within customer workflows.
• Willingness and ability to travel regularly for on-site customer engagement.

DESIRED QUALIFICATIONS:

• Knowledge of the Accela Civic Platform and its applications.
• Experience with OKR frameworks and enterprise customer results strategies.
• Experience benchmarking customer outcomes and communicating performance against industry peers.
• Experience developing customer references, case studies, or participating in customer advisory boards (CABs).
• Strong understanding of competitive landscape in Gov Tech and ability to flag and communicate displacement risks.
• Experience leading or mentoring CSM teammates in an informal leadership capacity.
• Ability to thrive in a dynamic, fast-paced environment while managing competing priorities across a large portfolio.

ABOUT ACCELA

For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

COMPENSATION AND WELL-BEING

The annual base salary range for this full-time position is $125,000 - $150,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement.

Accela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation

#LI-Remote

ABOUT THE ROLE:

At Accela, our Enterprise Customer Success Managers are essential to building lasting, high-impact relationships with our most strategic customers and ensuring they achieve their goals through our innovative solutions. As an Enterprise CSM, you will work closely with a large portfolio of enterprise-level government agency customers to develop comprehensive Account Plans that align with their long-term objectives. You will be responsible for monitoring customer health, driving product adoption, ensuring customer satisfaction, and facilitating customer loyalty at scale. This role offers a unique opportunity to collaborate with various internal teams, leverage CSM and Gov Tech industry best practices, and significantly impact our customers’ success.

Accela provides a robust cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. Our customers are government agencies looking to improve citizen engagement, streamline processes, and enhance service delivery. By leveraging our platform, they can do more with less, providing consistent and convenient services to the public.

Our Customer Success approach is built on establishing clear customer goals, driving adoption, ensuring value realization, fostering customer advocacy, managing relationships proactively, anticipating and solving potential issues, and continuously improving our strategies. By incorporating these principles, you will help create a seamless and valuable experience for our enterprise customers in the Gov Tech industry.

RESPONSIBILITIES:

• Manage a large portfolio of enterprise government agency customers, delivering high-touch engagement and strategic guidance at scale.
• Build and maintain trusted advisor relationships with senior stakeholders and executive sponsors, includingCXO-level contacts on both the IT and business sides of the organization.
• Develop 3-5 year strategic agency plans in partnership with customers, aligned to Accela’s product roadmap and the agency’s long-term goals.
• Travel regularly to customer sites to conduct walk-the-halls engagement, strengthen relationships, and deepen organizational awareness.
• Own renewal health for the portfolio, proactively identifying and managing at-risk accounts, forecasting renewal outcomes, and driving retention through consistent value attainment.
• Partner closely with Sales to identify, develop, and advance upsell and cross-sell opportunities within the enterprise portfolio.
• Build and maintain KPI dashboards and deliver compelling data stories that communicate customer progress, outcomes, and Accela’s impact to both internal and customer stakeholders.
• Benchmark customer outcomes against industry peers and best practices, helping customers understand their performance and identify areas for improvement.
• Identify AI use cases specific to each customer’s workflows and track AI feature adoption as a key health and engagement signal.
• Leverage AI tools and capabilities to scale customer success activities across a large portfolio without sacrificing quality of engagement.
• Develop, implement, and track goals using the Objective and Key Results (OKR) framework.
• Advocate for customer needs within the organization through formal Voice of the Customer (VoC) processes, ensuring enterprise feedback directly influences product and service development.
• Flag competitive displacement risks at accounts and surface competitive intelligence to internal teams.
• Identify and develop peer reference opportunities and partner with Marketing to develop case studies that turn healthy accounts into advocates.
• Manage escalations end to end, owning the escalation path from intake through resolution.
• Mentor and provide informal leadership to CSM teammates, sharing enterprise best practices and success methodologies across the team.

REQUIRED QUALIFICATIONS:

• 5+ years of experience in Customer Success, Account Management, or related roles, with at least 2+ years in an enterprise or senior CSM capacity.
• Experience in Gov Tech or the public sector is required.
• Deep expertise in Gainsight, including health scores, playbooks, reporting, and driving customer outcomes across a large portfolio.
• Proven ability to develop and execute enterprise-level customer success strategies, account plans, and multi-year strategic plans.
• Strong data analysis and visualization skills, including KPI dashboard development and data storytelling for executive audiences.
• Excellent communication, presentation, and executive-level stakeholder management skills, including experience engaging CXO-level contacts.
• Demonstrated ability to own renewal health, forecast risk, and drive retention across a large book of business.
• Experience partnering with Sales on upsell and cross-sell motions within an enterprise customer portfolio.
• Familiarity with AI tools and the ability to identify and track AI use cases and adoption within customer workflows.
• Willingness and ability to travel regularly for on-site customer engagement.

DESIRED QUALIFICATIONS:

• Knowledge of the Accela Civic Platform and its applications.
• Experience with OKR frameworks and enterprise customer results strategies.
• Experience benchmarking customer outcomes and communicating performance against industry peers.
• Experience developing customer references, case studies, or participating in customer advisory boards (CABs).
• Strong understanding of competitive landscape in Gov Tech and ability to flag and communicate displacement risks.
• Experience leading or mentoring CSM teammates in an informal leadership capacity.
• Ability to thrive in a dynamic, fast-paced environment while managing competing priorities across a large portfolio.

ABOUT ACCELA

For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

COMPENSATION AND WELL-BEING

The annual base salary range for this full-time position is $125,000 - $150,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement.

Accela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation

#LI-Remote

About Zip Security

Cybersecurity for growing businesses is broken. Even enterprises spend heavily across hundreds of disconnected tools for marginal real-world benefit. For startups and mid-sized firms, this gap often means forgoing security entirely, or cobbling together a solution that leaves them vulnerable in other ways. At Zip Security, we build solutions that make enterprise cybersecurity effective and doable for growing businesses of all kinds, whether or not they have a security team in house.

Our product is a complete security program that automates device management, endpoint security, identity and access management, compliance, and managed IT and security operations to keep teams of all kinds protected. We help our customers pick their right security frameworks, correctly deploy the tools, policies, and controls they need, and keep everything enforced over time, so their business is protected and compliant, 24⁄7.

Zip is at the cutting edge of what’s possible in cybersecurity, and dedicated to delivering value for our customers. It’s a big part of why we’re backed by Ballistic Ventures. Major platforms are opening APIs that enable automated management at scale, new government initiatives are surfacing global threat data, and we’re positioned to be the first to properly integrate all of it. We’re looking for driven, talented people to help us get there. If this resonates with you, we invite you to consider building alongside our team.

About the Role

Demand for what Zip Security does already exists. Security buyers are researching the exact problems we solve every day, across Google, ChatGPT, and other AI answer engines. This role exists to capture that demand: make sure those buyers find Zip, and turn what they find into pipeline. At its core, this is a role for a strong SEO and AEO expert who is curious about Google Ads. You’ll own organic and AI search end to end, guide our paid search program alongside the agency that runs it, and have support on reporting and strategy. It’s the right role for someone who wants to understand why the numbers moved, not just report that they moved.

What You Will Build at Zip Security

• An organic search engine that wins high-intent queries. Own Zip’s SEO strategy end to end, from technical foundations (crawling, indexing, site architecture, structured data) through content, internal linking, and authority.

• Zip’s AEO strategy. Systematically grow Zip’s visibility and citations when buyers research security and compliance questions through ChatGPT, Google AI experiences, and other answer engines.

• A search roadmap built on real buyer questions. Identify the topics and queries security buyers are actively researching, prioritized by commercial opportunity rather than search volume.

• A conversion engine, not just a traffic engine. Analyze how visitors move through Zip’s site, find the friction in high-intent journeys, and test landing pages, messaging, and calls to action that turn visits into qualified pipeline.

• One keyword strategy across paid and organic. Own the research that decides which queries are a paid play, which are an organic content play, and where Zip should own a topic with both. Guide priorities and targets with the agency that runs our Google Ads account, and feed what each channel learns back into the other.

• The measurement to know what’s working. Shape reporting that connects search, AI visibility, and website behavior to pipeline and revenue, with support from the team on building reports and strategy.

• A culture of experiments. Turn observations into hypotheses and hypotheses into measurable experiments, including where competitors are capturing search and AI visibility that Zip should own.

• Own the distribution strategy for the content you create. Decide how and where content gets distributed across channels, not just what gets made.

We believe great teams are built by curious people who care deeply about learning, collaboration, and ownership. At Zip Security, you’ll have the autonomy to contribute ideas, shape decisions, and help build both our product and our culture. If you’re excited about the role, we encourage you to apply, even if your experience doesn’t perfectly align with every qualification.

What We’re Looking For

• 2+ years in SEO, growth, search, or digital acquisition, ideally in B2B SaaS or another high-consideration category.

• Deep technical SEO expertise: crawling, indexing, site architecture, structured data, Core Web Vitals, redirects, canonicals, and diagnosing technical search issues yourself.

• Genuine curiosity about AEO, GEO, and LLM visibility, ideally with hands-on experimentation into how brands earn citations inside ChatGPT and other AI answer engines.

• Working knowledge of Google Ads and the ability to marry keyword strategy across organic and paid: researching which queries should be a paid play, which should be organic content, and where Zip should bottom out a topic with both. Our agency runs the account; you set the direction.

• Strong analytical skills and hands-on fluency with Google Search Console, GA4, and modern SEO tools, including the instinct to investigate the data yourself when something moves.

• Experience connecting acquisition activity to conversion, pipeline, and revenue, and turning messy datasets into clear, actionable recommendations.

• Comfort operating independently, with support from the team and our agency on reporting and strategy.

• Cybersecurity experience is valuable but not required. We’re more interested in an exceptional search operator who can learn our market deeply.

What We Offer

• Competitive compensation, equity, and comprehensive health benefits starting on day one

• 401(k) plan to help you invest in your future

• Flexible hybrid work environment (2-3 days in office! You decide what is best for you!)

• Monthly wellness benefits to help you stay active, healthy, and balanced in whatever way works best for you

• Comprehensive family-building, fertility, and hormonal health benefits to support you through every stage of life

• High ownership, autonomy, and the opportunity to shape a rapidly growing company

• Fully stocked office with endless snacks, coffee, and tea, plus Zip swag and team outings

Standard Interview Process

• Initial Screen with Talent Partner

• Hiring Manager Screen

• Technical or Team Interview

• Executive Interview

• Offer

Organizational Summary

Data & Society is an independent nonprofit research organization studying the social implications of data-centric technologies and automation. We recognize that the same innovative technologies that may benefit society can also be abused to invade privacy, provide new tools of discrimination, foreclose opportunity, and harm individuals and communities. Through original research and inclusive engagement, we work to ensure that empirical evidence and respect for human dignity guide how technology is developed and governed.

About The Role

Data & Society is seeking a Project Coordinator, Labor Futures, who serves as the main point of contact between researchers, community partners, the Labor Futures team, and other Data & Society departments, ensuring clear communication and alignment across the Cross Sector Labor & AI Project. This role does not conduct research, produce research writing, or serve in a public‑facing communications capacity.

The Cross Sector Labor & AI project is a newly launched project that applies rigorous, qualitative empirical research to understand the impacts of AI on workers, support pro-worker policy interventions, and identify opportunities to build solidarity across labor, climate, immigrant rights, and other movements. We will conduct case studies across various sectors of work to identify common patterns in the narratives, financial incentives, and practices that can disempower workers and deepen structural inequities. Outcomes of this project will include case studies and policy documents, media engagement, community resources, public events, and other network-building activities. This project team will work in close collaboration with labor organizations, unions, and other community partners throughout the design, fieldwork, and public engagement phases of the project.

The Project Coordinator is responsible for facilitating and coordinating a wide range of activities for the Labor Futures team and assisting the Program Director with moving the project from planning to publication and dissemination.  The Project Coordinator coordinates and supports the team’s multi-faceted programming, provides day-to-day administrative, operational, and logistical project support, collaborates with other Data & Society departments, and maintains relationships with researchers and external partners.  The Project Coordinator works both independently and collaboratively with members of the research team and other key members of the organization.

This position will report to the Program Director, is fully remote, and will begin in October 2026 with an end date of June 30, 2028.

The Candidate

This role is ideal for someone with a background in project coordination or community engagement and who is highly organized, detail-oriented, operationally reliable, and motivated by an interest in economic justice, technology, and democratic practice. Although this position is not an academic research role, a background in the social sciences, humanities, and/or public scholarship is highly desirable.

The Project Coordinator brings a working familiarity with research environments, including common research practices, tools, and norms, and represents the project in logistical and coordination‑focused communications with internal teams and external stakeholders.

The Project Coordinator, Labor Futures reports to the Program Director, Labor Futures, and has no people management responsibilities.

Primary Responsibilities

Administrative and Project Coordination

• Liaise with researchers and community partners to schedule and manage regular meetings and check-ins, ensuring all parties are informed and aligned on key project developments and touchpoints.
• Work with the Program Director to keep researchers informed of project developments, ensure participation in relevant meetings, and support timely completion of deadlines and deliverables by coordinating regular check-ins and group meetings.
• Support the Program Director in managing the established project budget by coordinating project‑related financial workflows in adherence with internal financial policies, including but not limited to those related to IRB, participant stipends, and approved work travel for researchers.
• Oversee implementation of an established research budget, processing requests for funds as needed and appropriate (IRB, participation stipends, work-approved and related travel) for researchers.
• Work with the Program Director and Senior Researcher to assist researchers with report development and publication, including adherence to mutual cross project report structure and timeline, assisting with obtaining needed resources, and connecting with other researchers in the field.
• Maintain a bird’s eye view of the various moving parts of the project by meeting with researchers or community partners, as needed, synthesizing discussions into clear action items, and identifying potential conflicts, discrepancies, or synergies to elevate to the Program Director.
• Provide day-to-day administrative and logistical support to the Labor Futures team by overseeing the operational calendar, including scheduling meetings (including with individual researchers, team members and partners), preparing agendas and assembling pre-meeting materials, note taking, and maintaining and organizing shared file management systems.

Coordination across Teams and Researchers

• Coordinate with the Communications, Strategy & Engagement, and Editorial teams to establish and ensure timelines and deliverables are met.
• Work closely with the HR and Finance teams to coordinate onboarding processes for Contract Researchers, ensuring required documentation and other logistical steps are completed in a timely manner.
• Work closely with the Finance team and Contract Researchers to support project‑related financial workflows by ensuring adherence to internal financial processes, including the timely submission of complete, accurate documentation required for payment processing by Finance.

Relationship Management and External Engagement

• Maintain partner relationships by scheduling and preparing for meetings, fielding information requests from partners and researchers, and identifying potential issues to elevate to the Project Director in a timely manner.
• Coordinate regular quarterly or monthly calls with partner organizations to support information sharing, project updates, and ongoing collaboration.
• Communicate consistently with partner organizations to provide updates, event announcements and follow-up summary of notes.
• Assist research team in maintaining a contact database of inquiries about the project from academia, civil society, and journalists.

Organizational Development

• Contribute to the intellectual life of the organization as an active participant in internal programming: attendance at organization wide meetings, actively engage in talks, seminars or reading groups, and contributing to the development of research and engagement management practices.

Skills & Qualifications

Required qualifications

• Bachelor’s degree required.
• 7 plus years’ of experience in project management, coordination, community support or closely related areas.
• Must have experience working in a research environment and deep familiarity and understanding of research practices and norms, qualitative and fieldwork-based research, and research institutions (e.g. Institutional Review Boards).
• Familiarity with common academic software tools such as Zotero, as well as general knowledge of academic platforms like SSRN, Google Scholar, and major scholarly journals.
• Established history of collaborative work with civil society, community, and labor organizations.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously while setting and meeting required deadlines.
• Excellent interpersonal skills and experience working with diverse coworkers and collaborators.
• Detail-oriented and highly organized.
• Capable of working independently within a remote-first organization.

Preferred qualifications

• Previous experience working in project coordination or community engagement.
• Previous experience working for a community, worker rights, or labor organization.
• Background in the social sciences, humanities, and/or public scholarship.
• Interest in economic justice, technology, and democratic practice.
• Demonstrated understanding of technology and society issues.
• Experience with contract employees.
• Strong teamwork and collaboration skills.

Core Competencies

• Organizational excellence - managing logistics, deadlines, and details with consistency and care so that programs run smoothly and nothing slips through the cracks.
• Relationship stewardship - building and maintaining trust with partners and colleagues through reliable follow-through, proactive communication, and attentiveness to needs.
• Establishes and maintains effective relations, exhibits objectivity and openness to others’ views, works cooperatively in group situations, and contributes to building a positive team spirit.
• Demonstrated expertise in sustaining trust-based relationships across a network.
• Cultural humility in working with a wide range of stakeholder groups.

Organizational Values and Participation

• Commitment to advancing organizational diversity, equity, and inclusion;
• Actively participate in programs and professional development opportunities that work to ensure we continue our commitment to being an anti-racist and anti-discrimination organization;
• To attend, where able, whole-organization activities such as staff meetings, retreats, town halls, listening sessions, workshops, training, and social events; and
• To participate, where able and appropriate, in contributing to the culture of D&S by participating in working groups and committees (e.g. DEIA Working Group)

To Apply, please submit the following items by August 25, 2026 :

1. A cover letter explaining your interest in this role and why you would be a good fit for this position.
2. A resume is required.
3. The names, affiliations, and contact information for three (3) references. Please include the name, title, email addresses, and phone numbers for each reference. Only candidates who reach the final round of interviews may have their references contacted. This should be included below the cover letter in the same document.
4. Finalists will be required to complete a short, role-specific writing exercise. This information will be provided in the final round.

Applications will be reviewed beginning August 26, 2026.  Please feel free to contact us at jobs@datasociety.net should you have any questions about the role. Questions about the opportunity or process will not reflect negatively on your application.

Practical Considerations

1. Data & Society has committed to safety requirements to protect our staff from the COVID-19 pandemic. We require that prospective employees are fully vaccinated against COVID-19 before joining our organization. Please note that any reasonable accommodation request is not guaranteed to be approved, and we will comply with ADA-related requirements to evaluate the accommodation against business needs.
2. This is currently a full-time, remote position in the Labor Futures  program with an expected start date in October  2026 and an end date of June 30th, 2028. This is a 2-year position, with no expectation for extension. Data & Society is based in New York City, and will for the foreseeable future operate as a Remote-First organization. The role may involve occasional onsite meetings in the future.
3. You must be living and authorized to work in the United States; we are unable to sponsor visas.
4. The salary range for this role is $63,500  to $78,000 annually, commensurate with experience. This salary offer will include a generous benefits package including medical, dental, and vision insurance and access to a range of opt-in products and services including additional insurance and 401k management as well as paid time off and paid federal holidays.

The salary range for this position is noted within this job posting. Where a prospective employee or employee is compensated within this salary range is dependent upon, among other factors, actual compensation for current/former employees in the subject position; market considerations; budgetary considerations; tenure, and standing with the organization (applicable to current employees); as well as the employee’s/applicant’s overall qualifications: knowledge, skills, pertinent experience, and abilities.

We want to ensure everyone has a great candidate experience. If you need any assistance or a reasonable accommodation during the application or interview process, please let us know at jobs@datasociety.net We are an equal opportunity employer and value diverse perspectives.

NB: please note the portfolio submission requirements as explained at the end of the advert

We run a WordPress support and maintenance company that has grown over the last twenty years mostly through direct referrals and word of mouth. Our work is good. Our website does not do it justice, and it does not convert. We want to fix that, starting with the few pages that matter most.

We are looking for a direct response copywriter to rewrite those pages: a landing page for our website rebuild service, then our main Rebuild, Redesign, and agency partner pages. This is project work with a clear, finite scope, not an ongoing content gig and not blog writing.

The work (project-based, remote)

• A price-forward landing page for our Website Rebuild service, built to turn cold ad traffic into a booked call. This is the first deliverable and the one we care about most.
• Three more service pages once the landing page is live: Website Rebuild, Redesign, and our agency partner program.
• Each page is its own project with its own fee. We are not asking for a full site rewrite right now.

You’re a fit if

• You write direct response, not general content. Your pages are built to make someone act, and you think in terms of the reader’s problem, not our feature list.
• You can show conversion results from past work. Before-and-after rates, tracked revenue, lift on a page you wrote. We want numbers, not a vibe.
• You have written for B2B or service businesses. We sell a considered, recurring service to business owners, not an impulse buy.
• You price by the project and can explain why a page is worth what you charge.

You’re probably not a fit if

• Your portfolio is mostly blog posts, SEO content, or brand voice work with no response-driven pages.
• You talk about word counts and keyword density more than conversion and customer psychology.
• You want a long-term content retainer. That may come later, but this is project work first.

How to apply:

Together with your resumè, attach 2 -3 pieces from your portfolio, with a brief description of the results these produced (this should be submitted as a single attachment). Include a sentence or two on the kind of direct response work you do best, as well as us your typical per-page project fee. We read every reply that includes real conversion numbers first.

If your background fits, we will have a short call to talk through the work and your project rates.

Shortlisted applicants will be asked to write the actual Rebuild landing page, which they will be paid for at their normal rate as per a real deliverable. We will then compare the pages to decide on the strongest submission, to continue the remaining work.

Team Nexa Insurance Solutions – Final Expense Division

In Person & Remote Sales

Are you a licensed life insurance agent looking for a better way to get your clients approved—and get paid?

We are actively seeking agents to represent one of the most competitive final expense products in the market, designed specifically for clients with health challenges who still qualify for immediate Day-1 coverage.

If you’re tired of losing deals to graded or guaranteed issue plans, this opportunity can increase your approvals, improve your placements, and grow your income.

👉 Learn how this works on our Live Hiring Webinar:

https://joinnow.live/s/SRtoEY

Why Agents Are Turning to This Opportunity

This product is built to help you close more business in real-world situations—especially when other carriers fall short.

✔ Day-1 Immediate Coverage for many serious health conditions

✔ More approvals vs. graded or GI-only outcomes

✔ Competitive pricing that helps you win the sale

✔ Policies that start immediately—not after a waiting period

What You’ll Gain

✅ Strong Commission Structure + Renewals

Designed for both upfront income and long-term growth

✅ Fast, Simple E-Application Process

Streamlined underwriting to help you write business quickly

✅ Flexible Sales Model

Sell remotely (phone/virtual) or in-person (field)

Build your business your way

✅ Lead Support Available

Access to real-time and cost-effective lead options

Systems and guidance to help you maintain a consistent pipeline

✅ Live Training & Ongoing Support

Regular online training sessions

Product guidance and case support when you need it

Health Conditions That May Qualify for Day-1 Coverage

(Subject to underwriting guidelines)

Insulin-dependent diabetes

Prior heart attack or stroke (after stability period)

COPD / emphysema (non-oxygen)

CHF history (with stability)

Cancer history after clearance period

Mental health conditions

Controlled hepatitis

Why This Matters

Many agents struggle placing clients with health issues. This solution allows you to:

✔ Approve more applications

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Who We’re Looking For

Active Life Insurance Producer License (Required)

Coachable, dependable, and motivated

Strong communication skills

Comfortable discussing client health history

Agents who want to grow income and production

If you’re ready to work with a product that helps you close more deals, help more clients, and build real income, this is your next step.

👉 Reserve your spot on our Live Webinar now:

https://joinnow.live/s/SRtoEY

*Individual Results Will Vary.  All Agents are 1099 Independent Contractors*

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

As an Engineer on the Data Platform team at Movable Ink, you will help design and build the systems that power how data flows through the organization. You will play a key role in developing and operating the unified data platform responsible for ingesting, processing, and exposing large volumes of data that drive Movable Ink’s products. Working closely with teammates across engineering, analytics, and infrastructure, you will build scalable ingestion pipelines and backend services that integrate data from a variety of sources while ensuring reliability, governance, and high availability across the platform. You will help evolve legacy pipelines toward modern data architectures, and help drive the unification of our products and services in how they access data. Your work will directly impact the growth and maturity of Movable Ink’s products and services.

The role will be reporting to Engineering Manager,  Data Platform

Responsibilities:

• Support the design and delivery of data ingestion pipeline and infrastructure
• Assist in the successful migration of legacy data lifecycle management to new platform without disrupting existing data consumers
• Establish and maintain SLIs and SLOs for new ingestion and data platform with dashboards and alerting to track performance
• Build flexible data storage layer supporting a variety of use cases, e.g., transactional, analytic, and machine learning workloads
• Implement comprehensive monitoring, observability, and incident response practices for all event data pipelines and services
• Collaborate with product engineering, analytics, and machine learning teams to define contracts, functional requirements, and standards
• Design and implement a semantic metadata layer that classifies and labels data assets across both products, enabling consistent data discovery, exposure policies, and identification of cross-product data reuse opportunities
• Architect and deliver a multi-tenant data model that supports secure data sharing and isolation across clients, with controls designed to meet regulatory and government compliance requirements

Qualifications:

• A proven ability to learn new technologies, frameworks, and problem domains
• A focus on solving big picture problems with a focus on product and the end user
• Deep understanding of data governance principles and data lifecycle management, including data quality, lineage, retention, and access control
• Strong familiarity with database backend technologies (OLAP vs. OLTP) and when to apply each, with hands-on experience using data warehouse technologies (Databricks, Clickhouse, Redshift, etc) at production scale
• Strong familiarity with SQL with the ability to write and optimize queries
• Skill at building complex systems and identifying core primitives and how to apply them to meet changing business needs and future roadmap requirements.
• Experience designing and operating data systems on a major cloud provider (AWS or GCP) and working in a multi-cloud deployment environment
• Proficiency with containerization and orchestration technologies, including Docker and Kubernetes
• Proven ability to integrate systems, connecting legacy platforms with modern architectures through well-designed interfaces and migration strategies
• Effective communicator who can facilitate system design discussions, document architectural decisions, and work across team boundaries
• (Nice to have) Familiarity with Elixir for building concurrent, fault-tolerant data services
• (Nice to have) Experience with data pipeline and streaming technologies such as Airflow, Kafka, Apache Flink, or similar
• (Nice to have) Hands-on experience with columnar/OLAP databases such as Databricks or ClickHouse
• Experience designing and operating data systems on AWS; GCP experience is a plus
• Strong collaboration and communication skills, comfortable leading design discussions, writing technical specs, and working across team boundaries
• Experience with Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or similar

The base pay range for this position is $130,000-$165,000/year CAD, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

The Data Engineer, Event Data will join a newly formed team responsible for building the systems that ingest, process, and serve the massive volume of client and internal event data that powers Movable Ink’s platform. This is a ground-floor opportunity to shape the architecture of a critical data domain, working with modern streaming technologies, analytical databases, and Elixir and Python to solve problems at billions-event scale. You will help define how event data flows through the platform, making it faster, more reliable, and highly available for teams and clients across the organization.

Responsibilities:

• Design, build, and maintain event streaming pipelines that ingest data from client systems, internal services, and third-party sources into the data platform
• Develop and operate analytical databases and data models optimized for high-volume event data queries and low-latency access
• Write production Elixir and Python services for event processing, transformation, and routing
• Integrate legacy event pipelines with modern streaming infrastructure, designing migration paths that minimize risk and disruption to downstream consumers
• Build and maintain monitoring, alerting, and observability tooling for event data systems, ensuring pipeline health, data freshness, and SLA compliance
• Define and enforce event schemas, data contracts, and quality standards in partnership with producing and consuming teams
• Collaborate with the data platform, product engineering, and analytics teams to understand data needs and deliver reliable event data products
• Participate in system design reviews and help establish best practices for the Events Data team

Qualifications:

• Strong proficiency in Elixir and/or Python as a primary programming language for building application connectors, data services and pipeline components
• Advanced SQL skills for data modeling, query optimization, and analytical workloads
• Hands-on experience with columnar/OLAP (Online Analytical Processing) databases at production scale
• Experience with stream processing frameworks and message brokers such as Apache Flink, Kafka, Pulsar, or Kinesis; Flink experience is a strong plus
• Demonstrated ability to integrate and migrate systems, bridging legacy and modern architectures
• Proven track record of operationalizing data pipelines, including building monitoring, alerting, SLA dashboards, and runbooks for production systems
• Experience designing and operating data systems on AWS; GCP experience is a plus
• Strong collaboration and communication skills, comfortable leading design discussions, writing technical specs, and working across team boundaries
• Experience with Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or similar
• Experience with retail events data such as clickstream, purchase events, or product interaction data is a plus

Experience with Databricks, Flink and message brokers such as Kafka, Pulsar, or Kinesis is a plus

The base pay range for this position is $130k CAD - $165k CAD, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.

The Python Software Foundation (PSF) is hiring a contract Sustainability Engineer, PyPI reporting to the PSF’s Director of Engineering. The mission of the Python Software Foundation is to promote, protect, and advance the Python programming language, and to support and facilitate the growth of a diverse and international community of Python programmers. In support of our mission, the PSF manages the infrastructure that provides resources and downloads on python.org, documentation on docs.python.org, packages on pypi.org, and more.

Overview

This role will be focused on building features in Warehouse, PyPI’s codebase. The goal is straightforward: make PyPI financially sustainable so it doesn’t depend entirely on donations and sponsorships. We launched PyPI organization accounts in 2025 as our first revenue stream, so there’s already some groundwork laid.

Most of your time goes to shipping features that help sustain PyPI and the PSF. You’ll write Python, work with the packaging ecosystem’s standards process when new features need upstream changes, and deal with the unglamorous parts: billing integrations, access control edge cases, storage and CDN costs.

The tricky part isn’t technical. It’s figuring out what PyPI can offer to free users as well as organizations. You’ll be part of those decisions, which means understanding what commercial tools offer, what enterprises actually need, and how to generate revenue while keeping the PSF’s mission first. PyPI is free infrastructure that millions of people depend on. We have an opportunity to make it more powerful for organizations, which will help sustain the foundation, as well as free users.

Core Responsibilities

• Build and ship features in Warehouse, PyPI’s codebase
• Billing integrations, access control, storage and CDN work
• Write Python, review PRs, ship user-facing changes
• Coordinate with the Infrastructure Engineer on deployment, scaling, and operational concerns
• Collaborate with PSF and PyPI security engineers on security-related features and concerns
• Work closely with the PyPI Support Specialist to address PyPI Organizations, user-reported security concerns and escalate issues appropriately
• Interface with PyPI stakeholders about user and community needs
• Occasional on-call responsibilities, shared with the Engineering team as it relates to PyPI

Product Work

• Help decide what PyPI offers to free users and organizations
• Research what commercial offerings provide and where PyPI fits
• Talk to enterprise users and translate their needs into features worth building
• Balance revenue goals with PyPI’s mission as free infrastructure

Standards & Ecosystem

• Work with the packaging ecosystem’s standards process when features need upstream changes
• Coordinate with Packaging Council and other packaging stakeholders

Qualifications

Solid Python experience, comfort with web frameworks, and enough frontend knowledge to ship user-facing features end-to-end. Familiarity with Python packaging and infrastructure concerns like object storage and CDN architecture. Product instincts help since you’ll talk to enterprise users and translate their problems into features worth building. Experience working with open source communities is a plus.

Required: Proficiency with Python web frameworks, base understanding of HTML/CSS/JavaScript, software testing.

Desired: Proficiency with PostgreSQL, proficiency in HTML/CSS/JavaScript, and the Pyramid web framework, Python 3.14+, Pytest, object storage

Details

• Location: Global remote, US-based candidates strongly preferred; regular collaboration with US timezones required. Exceptional international candidates may be considered under a contractor agreement.
• Compensation: $75-$180K for US employees (based on experience), or a comparable contractor rate for international candidates. US employees are eligible for healthcare and other benefits; contractor engagements do not include benefits.
• Type: Fixed-term (Full-time, 1 year), with possibility of renewal

The Python Software Foundation is a US 501©(3) non-profit corporation that holds the intellectual property rights behind the Python programming language. We also run the PyCon US conference annually, support other Python conferences/workshops around the world, and fund Python-related development with our grants program. To see more info about the PSF, check out our Annual Impact Report and public records.

We believe that the future of open source must include everyone. We welcome all job-seekers regardless of race, color, ethnicity, religion, age, sexual orientation, gender identity or expression, national origin, physical appearance, body size, socio-economic, veteran or disability status. Python is a global community and the PSF aims to support a safe environment for all. More information can be found on our Code of Conduct page.