Headquarters: Remote
URL: https://www.thumbtack.com/

About the Finance Team

The Thumbtack Finance team’s mission is to be a strategic finance partner to the business — enabling better decisions supported by data, building a world-class finance function, and doing it all with integrity. We work closely with every part of the organization to connect financial insight to business outcomes and help Thumbtack grow responsibly. Our team values clear thinking, sound analysis, and a genuine partnership with the leaders we support.

About the role

As the Senior Manager, Partnerships and Special Projects Business Finance, you’ll help define how we grow our business through our network of partners, build frameworks that enable us to scale efficiently, and influence strategic decision-making.

This role will build the financial framework that powers one of our biggest growth levers. You’ll partner with Product, Marketing, Operations, Sales, and Finance leaders to evaluate where we should invest, how to scale partnerships profitably, and where opportunities exist to expand into new verticals. Approximately 25% of the role will focus on special projects designed to build scalable frameworks that help keep both sides of the marketplace in equilibrium and guide investment decisions accordingly.

This is a strategic finance role for someone who can move beyond reporting and forecasting into business architecture, deal economics, decision support, and investment strategy. The ideal candidate is highly analytical, commercially minded, and comfortable bringing structure to ambiguous marketplace problems.

What you’ll do

• Own and evolve the company’s partnership financial framework, helping teams develop sustainable financial strategies and evaluate valuation, payback periods, scenario analysis, and revenue-share structures

• Establish reporting infrastructure and KPI dashboards to monitor the ongoing ROI of partnerships, hold cross-functional partners accountable to financial commitments, and identify actions to improve performance when results are off track

• Develop business cases for major partner investments, pricing levers, supply acquisition, demand generation, and operational capacity

• Support annual planning, quarterly business reviews, and resource allocation by connecting partnership strategy and execution to the company’s financial goals

• Build executive-ready narratives that clearly explain marketplace performance, investment tradeoffs, risks, opportunities, and recommended actions

• Partner with Analytics and Data Science to build dashboards and decision tools that give business leaders visibility into partnership health and investment performance

• Lead special projects focused on developing scalable financial frameworks that inform marketplace investment decisions and help maintain healthy supply-and-demand dynamics

In order to be successful, you must bring

• 6+ years of experience in strategic finance, FP&A, marketplace strategy, business operations, corporate strategy, consulting, analytics, or a related function

• Strong financial modeling skills, including experience with driver-based models, cohort models, unit economics, LTV/CAC, contribution margin, ROI analysis, scenario planning, and long-range planning

• Strong understanding of marketplace dynamics, including supply-and-demand balance, liquidity, matching, utilization, pricing, incentives, retention, and monetization

• Ability to translate complex analysis into clear, actionable recommendations for senior executives and cross-functional partners

• Excellent verbal and written communication skills, including the ability to build concise executive narratives and influence stakeholders across Finance, Product, Marketing, Sales, and Operations

• SQL, BI, AI fluency, or data visualization experience preferred but not required, depending on the analytics support model

Expected salary ranges

• For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $191,300.00 - $247,500.00.

• For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $172,600.00 - $223,300.00.

• For candidates living in all other US locations, the expected salary range for this role is currently $162,400.00 - $210,100.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

To apply: https://weworkremotely.com/remote-jobs/thumbtack-sr-finance-mgr-partnerships-and-special-projects

Headquarters: Lithuania
URL: https://www.mailerlite.com/company-values

MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world stay in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travelers passionate about what we do and what we believe in. And we are ready for another talented person to join the party.

We are looking for an experienced Technical Product Manager with a great understanding of technology and a passion for enabling other teams. This is a role where your main customers are engineers and internal teams. You’ll work on the shared foundations and capabilities that other teams rely on to build and ship quickly, reliably, and at scale. Join us now.

 

Why MailerLite?

• You'll turn big ideas into reality
  With ambitious plans for our product and team, you'll play a key role in making them happen—solving exciting challenges and driving changes that keep our own product-engineering teams stay fast and reliable, and our customers successful.

• You'll grow, develop and evolve
  As part of a team that's always looking for new, innovative ways to offer value to customers, you'll constantly be experimenting, learning, and trying out new things.

• You'll take ownership
  We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments.

• You’ll have experts on hand
  Whenever you’re stuck, your teammates with a wide range of expertise are ready to help you grow. And they’d love for you to share your knowledge too!

• You'll pick where you work, every day
  We embrace the remote culture. Every day you get to choose the environment makes you most productive.

• You'll have stability
  We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase.

 

What you’ll work on

• Partnering with the technical lead to drive the strategy and roadmap for Platform, developing a deep understanding of what the platform needs next

• Working on initiatives in areas like: our public API and developer experience (versioning, documentation, observability), AI and agent interfaces such as MCP, deliverability and safety (keeping the platform clean for legitimate senders)

• Work with data and reporting platforms, collaborating closely with SRE on performance and scale

• Working on shared foundations that every other team depends on,  including our design system, and regulatory work

• Working collaboratively with customers, development, design, SRE, customer support, and marketing to deliver impactful features, seamlessly launch projects, and create excitement around the product — while driving innovative improvements that set the product apart

• Defining, analyzing, and optimizing metrics to grow MailerLite while measuring impact and reporting on progress

• Applying product management best practices including conducting product discovery, leveraging data insights, and exploring AI-driven innovations to uncover new product opportunities

 

What we expect from you

• 4+ years of experience working in a SaaS-focused company, including experience with platform, infrastructure, API or internal-tooling products - where your primary customers are other engineers, internal teams, or external developers

• Solid understanding or working knowledge of APIs and integrations, with experience scoping integration work with engineers

• Solid understanding of MCP and current AI trends, with an AI-first approach to your own work: research, documentation, delivery

• Strong collaboration and communication skills, with experience in aligning multiple product areas and stakeholders

• Experience working in agile environments alongside high-performing backend developers, leading on refinement, backlog grooming, sprint planning and prioritisation.

• Demonstrated understanding of modern product discovery and delivery techniques

• Strong analytical skills, such as the ability to leverage data and AI insights to uncover opportunities and drive product improvements

• Ability to take ownership of the end-to-end idea-to-product process and work as a self-directed member of the development team.

• Experience with ProductOps is a bonus

• Based in EMEA
  

 

What we offer

• Yearly gross salary range: USD 48,000 - 65,000

• Remote-first culture: Our team works remotely from around  the world

• International health insurance: Provided with coverage in most countries, with a monthly payout available in select countries where coverage is limited

• Company-paid retreats: Once a year, we gather for a week to work, learn, and have fun together

• 31 days of vacation (including public holidays): We encourage you to unplug and recharge!

• 12 paid sick days: For your physical and mental well-being, no doctor's note required. Parents can use them to care for their sick children

• 4 creative days: One paid day off per quarter to do something creative and fun

• 12 parental days: Enjoy one paid day off each month to treasure time with your children

• Parental leave: 100% paid leave when welcoming a new child through birth (3 months maternity, 1 month paternity) or adoption

• Parenting budget of $1000: A $1000 special gift to celebrate the arrival of your little one, whether through childbirth or adoption

• Joy Budget: Annual allowance to spend on what brings you joy, starting at $1,000 per year and increasing over time

• MacBook and other tools: These help you to do your job efficiently

To apply: https://weworkremotely.com/remote-jobs/mailerlite-technical-product-manager

Location: Remote — Anywhere (Open to applicants located anywhere around the globe) Fueled is a leading digital strategy, design, and engineering agency. We are a 300+ person team that has...

Location: Remote — Anywhere (Open to applicants located anywhere around the globe.) Fueled is a leading digital strategy, design, and engineering agency. We are a 300+ person team that has...

Talent Wanted. For hazardous journey. Small wages, bitter cold, long months of complete darkness, constant danger, safe return doubtful. Honour and recognition in case of success.

Fridtjof Nansen crossed the Arctic, going places no human had ever been. Together with our users, we’re doing the same onchain: charting entirely new territory.

Nansen is the onchain analytics platform traders and funds use to see what’s actually happening on-chain. We label and track 500M+ blockchain addresses, the largest such dataset in the industry.

Our mission: Surface the signal and create winners.

This seat also comes with a defined runway: you’ll start as an IC, with a clear path to Engineering Manager within 12–18 months for the right person.

What you’ll do at Nansen

You’ll work with data engineers and ML engineers to build the data infrastructure that powers Nansen’s customer-facing analytics product.

• Design, build, and scale data pipelines and infrastructure in ClickHouse, Postgres, Python, and dbt
• Run the pipelines behind 500M+ labeled addresses, moving terabytes of streaming and batch data every day
• Partner with crypto researchers, software engineers, and product to shape how data gets modeled, surfaced, and productized
• Own data quality, reliability, and observability end-to-end. At most analytics companies a wrong number is a support ticket. Here, it’s a position someone took.
• Mentor other data engineers and raise the technical bar across the team
• Use AI tools and agents to move faster and cut the busywork out of your day

What we’re looking for

• You’ve shipped and scaled high-performance data systems in production
• Deep expertise in SQL and Python, with real hands-on experience in dbt, ClickHouse, and Postgres
• Strong grasp of streaming data architectures, comfortable operating at genuine scale
• You work the full data stack: ingestion, transformation, storage, modeling, serving
• You already build with tools like Cursor, Claude Code, and MCPs
• You write clearly. This team is remote and async, so most decisions get made in writing
• Bonus: experience leading or managing projects in a smaller team, fluency in onchain data structures, Web3 technologies, and crypto markets

What we offer our crew

• Competitive salary. Meaningful equity. Real ownership in what you build
• Fully remote with support for in-person co-location
• Annual company retreat and team off-sites in Singapore, Bangkok, or Oslo, with flights and accommodation covered
• Unlimited AI tokens
• Your own OpenClaw for work
• Nansen Pro account: full access to the most detailed onchain data in the market
• Speed, ownership, curiosity, courage, transparency, simplicity
• A front-row seat (and a hand in building) the next chapter of finance

Work visa sponsorship is not provided for this role.

Safe return doubtful. Honour and recognition in case of success.

What we do:

Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware.

Who we are:

Halcyon was formed in 2021 by a team of cyber industry veterans after battling the scourge of ransomware (and advanced threats) for years at some of the largest global security vendors. Comprised of leaders from Cylance (now Blackberry), Accuvant (now Optiv), Fireye and ISS X-Force (now IBM), Halcyon is focused on building products and solutions for mid-market and enterprise customers.

As a remote-native, completely distributed global team, we recognize great talent can exist anywhere. We invite you to apply to a job you’re interested in and we’ll work a plan to meet your needs.

Senior Product Manager, Endpoint

Halcyon | Product | Remote, United States | Travel: 30–40%

About Halcyon

Halcyon builds an advanced anti-ransomware platform that enterprise security teams rely on to stop attacks other tools miss. Our agent runs on our customers endpoints, in production, in some of the largest environments in the world. We move quickly and give people real ownership, which only works because we’re deliberate about who we bring on

The Role

We are hiring a Senior Product Manager to own our endpoint product area. You will own a meaningful piece of the business: shaping strategy for your area, driving it from problem definition through GA and iteration, and being accountable for the results. You will have a strong voice in where the endpoint product goes, and you will own the tradeoffs that get it there.

Our engineering team is highly technical, and you will work with them daily. Engineering owns the solution design, but you will own the customer outcomes and business objectives. You need to hold your own in those conversations, ask the right questions, and understand why endpoint is its own discipline.

This is a customer-facing role. You will spend real time with enterprise security teams in roadmap reviews, executive briefings, and technical deep dives. You will also work closely with our Sales Architects, Customer Success, Marketing, and Support, who are in front of customers every day and are one of your best sources of signal. Understanding your audience will be key success factor, and you will need to know when to lean into technical aspects but also be able to articulate the value that the technical solutions provide to executive level buyers.

What You’ll Own:

The endpoint product area

• Shape the strategy for our endpoint solution and translate company objectives into a roadmap you can defend.
• Define scope, sequence the work, and make the tradeoff calls. Own them when they are questioned and adjust when needed.
• Drive initiatives from discovery through general availability and post-launch iteration through a transparent and collaborative approach.
• Report on outcomes: adoption, retention, deal impact. Shipping is not the finish line.

Customer engagement

• Meet directly with enterprise customers and prospects to validate problems before you commit to solutions.
• Represent the product in roadmap reviews, executive briefings, and technical deep dives with security teams.
• Turn scattered feedback into a defensible point of view, not a wish list.

Cross-functional execution

• Partner with engineering on requirements, architecture discussions, and delivery quality while balancing business priorities.
• Work day to day with our Sales Architects on deal support, technical objections, and what they are hearing in the field.
• Partner with Marketing, Customer Success, and Support so launches land and get adopted.
• Work within Product / UX to ensure aligned prioritization and execution.
• Surface risk early and drive it to resolution instead of reporting it.

Who We’re Looking For:

Required

• 5+ years in product management, with several of those years at a senior or lead level owning an

area rather than a queue of assigned features.

• Endpoint experience. You have shipped agent-based software that runs on customer machines and you understand the nuances: deployment at scale, performance footprint, OS behavior, telemetry, upgrade and rollback, and what breaks in production.
• B2B enterprise products sold to external customers, in a customer-facing capacity. Not internal tools or platform operations.
• Technical aptitude to work with a highly technical engineering team. You can follow a design

discussion, read an architecture doc, ask the right questions, and push back credibly.

• Engineering owns the solution; you must keep up with them and question when necessary.
• A track record you can walk through in detail: what you owned, what you decided, what shipped,and how you it drove business impact.
• Strong written and verbal communication with both engineers and executives.
• Willingness to travel to customers, roughly 30 to 40%, often in concentrated stretches.

Preferred

• Endpoint security or endpoint management background (EDR, EPP, anti-ransomware, systems management) at a vendor where the agent was the product.
• Startup or high-growth environment experience.
• Applied AI or ML in a shipped product.

Benefits:

Halcyon offers the following benefits to eligible employees:

• Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.

• Short and long-term disability coverage, basic life and AD&D insurance plans.

• Medical and dependent care FSA options.

• 401k plan with a generous employer contribution.

• Flexible PTO policy.

• Parental leave.

• Generous equity offerings.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

The expected base salary range for this position is $180,000 - $240,000. Compensation varies based on a variety of factors which include (but are not limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offers, and equity awards.

In accordance with applicable state and federal laws, the range provided is Halcyon’s reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity in the Company.

We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional product we are building. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity employer.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Must be located in the US for Eligibility

About the Role:

Our Support team provides end-user support to our diverse base of professionals. Our team works as the first point of contact for a wide range of technology related issues. If you are looking for an opportunity to expand your technical skills and are passionate about delivering exceptional customer service – then, we certainly have the right opportunity for you! PointClickCare is currently looking for a motivated individual to join our team as the support analyst on the Senior Care team

Reporting into the Sr Manager, Customer Support

Key Responsibilities:

• Provide timely and world class customer support to users via multiple channels
• Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
• Take ownership and follow up on open cases which are unresolved
• Build strong client relationships by following up with customers in a timely manner
• Maintain knowledge articles for publishing on the support portal for customers to find frequently asked questions
• Maintain records of daily communications, transactions, problems, and remedial actions taken in the CRM system
• Support the department’s goals, objectives, and deliverables
• Work shifts between 8am and 8pm as required

Your Key Strengths:

• Exposure to AI tools and a desire to leverage them to enhance your work content and user experience
• Ability to handle clients professionally and with a high level of confidence during all interactions
• Ability to work on concurrent tasks while effectively organizing, prioritizing, and coordinating work assignments for self and other team members
• Must excel in a fast-paced environment where critical thinking and time management skills are required for success
• Sound understanding of API and service technologies and functions
• Take initiatives and help establish a positive team environment built on mutual trust and respect
• Participate in the development and improvement of operational tools and processes
• Demonstrate personal leadership attributes by incorporating commitments to ongoing development and continuous learning
• Innovative thinker who is positive, proactive, takes accountability and readily embraces change
• Must be able to work autonomously or as part of a remote team to support and contribute towards the overall organizational goals
• Ability to establish and maintain effective working relationships with internal and external stakeholders
• Degree, or Post-Secondary Education -Information Technology, or related technical field preferred
• Experience in a technical support position an asset
• Expertise in Care Delivery for Senior Living Facilities

$60,000 - $68,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $60,000 - $68,000 - Performance based bonus and fulltime benefits.

Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location.

Overtime eligible.

#LI-MG1

#LI-Remote

Corp B -P1

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.

Oomnitza is hiring a UX Design Engineer to own the design system, component library, and prototyping tooling that powers our Product Engineering team. In our model, Product Engineers run discovery and prototyping end-to-end; your job is to give them an opinionated, well-tested, well-documented platform so they can move fast without losing design quality.

This is a hands-on role. Most of your time is in code and design tooling: maintaining the system, evolving the Storybook component library, building scaffolding that makes prototyping fast, and consulting on the small number of interactions that are genuinely novel. The role can sit in the US or in Ireland since most of the work is with tooling and systems.

What You’ll Do

• Own the Oomnitza design system end-to-end: visual language, interaction patterns, accessibility guardrails, and the rules that keep the product feeling like one product.
• Maintain and extend the Storybook component library. Components should be correct, documented, performant, accessible, and easy for Product Engineers to compose.
• Build and maintain the prototyping tooling (design tokens, AI-prompt scaffolds, design markdowns, starter kits) that lets Product Engineers move from idea to validated prototype in days.
• Consult with Product Engineers on UX interactions that fall outside the patterns, and produce the new pattern, component, or guidance that adds back to the system.
• Partner with engineering to keep the design system and the implementation library aligned. Identify when a one-off interaction should be promoted into the system.
• Hold the quality bar for design output across the team. Review prototypes against the system, flag drift, and make the right thing easy to do.
• Track the design-engineering space (Figma plugins, AI design tooling, headless component libraries, accessibility standards) and propose investments that make the team faster.

What We’re Looking For

• Bachelor’s degree in design, human-computer interaction, computer science, or a related field, or equivalent experience.
• 5+ years combined across product design and front-end engineering. You are equally comfortable in Figma and in a modern front-end codebase.
• Experience owning or substantially contributing to a production design system and a Storybook or equivalent component library.
• Strong front-end skills: React, TypeScript, modern CSS including design tokens, and accessibility best practices.
• Comfort with AI-enabled design and prototyping workflows. You see AI as a way to make the design system more useful, not as a replacement for it.
• Strong taste paired with the discipline to systematize it. You recognize good design and codify it into reusable patterns and components.
• Strong written and verbal communication. You can document a pattern, brief a Product Engineer, and influence without authority.
• Self-directed and outcome-oriented. You identify the highest-leverage investments in the system and prioritize without close supervision.
• B2B SaaS or enterprise software experience is a strong plus.

What we can offer you

• Career Growth: Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales
• Market-competitive salary + equity
• A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures and Riverside Acceleration Capital

The base salary range for this position is: $120,000-165,000

Oomnitza recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

Harbor is seeking a Senior Consultant- ELM (Enterprise Legal Management) to join our dynamic Legal Technology & Operations – Corporate Legal Technology team. Our team is at the forefront of innovation and delivery for our corporate legal department clients, with deep experience in evaluating legal processes and technology, developing technology roadmaps, system selection and implementation, and change management. We work with leading vendors allowing clients to benefit from our product-specific expertise and market perspective. We serve both as advisors and as experienced, scalable hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage.

As a part of the Corporate Legal Technology Team, we will rely on you to work closely with Harbor project team members and clients to lead requirements gathering and analysis, executing against legal technology best practices, and leveraging our methodologies to facilitate the selection, implementation and/or optimization of legal technology systems and tools leveraged by our corporate law department clients. As a Senior Consultant, you will be expected to work with senior and junior-level internal resources, to help manage the project lifecycle.  This is a full-time, remote position that can be worked from anywhere in the US or Canada.

Job Duties and Responsibilities:

• Leverage industry knowledge, organizational skills, and project management experience to support all aspects of projects including facilitating requirements gathering, preparing documentation of processes, and helping to implement identified solutions
• Support client business process review, identify key client business requirements and support transformation of business requirements to technical requirements and design
• Draft deliverables during a project lifecycle including findings and recommendations, functional and technical design documents, data maps, test scripts, training and communication plans, training guides.
• Configure and develop technologies based on technical requirements and design
• Administer system testing, track defects, and collaborate with technology providers and clients to resolve defects (on technology related projects)
• Assist with management of project scope, schedules, workplans, timelines, and budgets
• Manage client expectations and project scope, communicating directly with clients to continually foster relationships
• Become proficient in specific legal technologies related to active projects
• Research and stay abreast of legal industry and technology trends, product developments, best practices, emerging technologies and the use of AI
• Assist in business development efforts such as proposals, workplans, and presentations
• Seek opportunities to proactively contribute to the growth and development of the Corporate Legal Technology team and Harbor

Experience, Education and Other Qualifications:

• 3+ years of relevant experience in the legal or consulting industry (i.e., in-house legal department, law firm, legal software provider, consulting firm)
• 3+ years experience in legal technology contributing to assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with experience implementing ELM/eBilling + Matter Management, Legal Hold, and Legal Workflow tools.
• Experience with TeamConnect, CounselLink is preferred, also WK T360, Onit/SimpleLegal, Litify, Legal Tracker, Brightflag, doeLegal, and similar systems; this experience should include related data migration and integration workstreams
• Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education
• Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management
• Strong observational, analytical, numerical reasoning, business acumen, problem solving and leadership skills; proficient in process mapping
• Effective communication and storytelling skills (written and spoken) and a client service-centric mindset
• Strong organizational skills with the ability to work on multiple projects simultaneously, prioritize tasks, maintaining exacting standards for work product and attention to detail
• Project management experience, including managing tasks, resources, and financials on various stages of technology implementation projects
• Excels in a cooperative team environment; takes initiative to forward team operational efficiency through improved methodologies; able to ideate and create client deliverables with moderate oversight
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills
• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams and SharePoint as collaboration tools

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

CodePath is the largest educator of college computer science students in the country. We’ve trained over 40,000 students from 1,000+ universities, and our partners include Amazon, Google, and other leading technology companies. We’ve spent nearly a decade training the next generation of technical talent, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world.

We’re now expanding into new markets and scaling our team so we can move at the speed AI is transforming the workforce. People joining CodePath now will have the opportunity to help architect the next frontier of our work.

We believe technical skill is the fastest way to turn raw talent into real opportunity. We train the engineers the AI era runs on, building toward millions of learners, hundreds of millions in revenue, and billions in economic impact. If you want to own something and be part of a 0-to-1 journey at an organization moving at the speed of AI, this is the place to build it.

About the Role

Location: Remote, United States, Europe, Canada or LATAM

Role-Type: Full-Time

Reports To: VP of Engineering

Compensation: $170,000 to $190,000 per year for US based applicants. Adjusted contingent on location for applicants based in Canada, LATAM, and Europe.

CodePath’s educational programs run on our sophisticated learning platform, a set of Ruby-based applications with functionality spanning admissions, course delivery, grading, career coaching, and reporting.

We’re looking for a Staff Software Engineer who can lead at multiple levels at once: the architecture, the product direction, the team’s capacity, and the longer arc of where we’re going. You’ll move fluidly across the full technical stack, from infrastructure decisions to greenfield product work.

This is a high-ownership role. You’ll work directly with stakeholders to understand what students and staff actually need, participate in deciding what gets built, and then lead the execution. You won’t be handed a ticket queue. You’ll shape the work.

The ideal candidate for this role is a web engineer inspired by potential projects like these:

• Building brand-new functionality in Rails and beyond to create sophisticated and powerful new tools for our users and extend our reach to new kinds of learners we’ve never been able to serve before

• Reimagining core platform components as we migrate them from Sinatra to Rails

• Integrating AI/ML technology into our platform to support mastery-driven, adaptive learning

• Scaling a system that has helped tens of thousands of students to help hundreds of thousands more

Key Activities

• Architect and build web applications across Ruby on Rails, Sinatra/Padrino, and Django that directly support our mission

• Make consequential technical decisions on infrastructure, data modeling, API design, and emerging technologies with full ownership of the tradeoffs

• Set the code quality bar through reviews, architectural guidance, and constructive feedback

• Write automated tests that reflect real edge cases, not just coverage targets

• Identify performance bottlenecks and systemic issues before they become outages

• Mentor other engineers and raise the technical ceiling of the team

Qualifications

• 10+ years of software engineering experience, including at least 5 years with Ruby on Rails

• Familiarity with Claude Code or similar development tools and related best practices

• A systems-thinking orientation: you consider scalability, maintainability, and failure modes before writing a line of code

• Strong PostgreSQL and database design skills, including experience with complex queries, indexing strategies, and schema evolution

• Reasonable working familiarity with the full web stack, from infrastructure to CSS

• Demonstrated ability to lead technical decisions in a small, autonomous team environment

• Strong written and verbal communication. You can explain a technical tradeoff to a non-engineer without losing what actually matters

• Passion for education and desire to make a positive impact

Nice to haves

• Familiarity with higher education or edtech

• Direct experience working with LLMs and generative AI in production

• Familiarity with Docker, Ansible, and/or Terraform

• Experience deploying on GCP

Full-Time Employee Benefits:

This is a 100% remote position! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance.

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program

• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection

• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)

• Professional Growth: $1,000 annual professional development stipend and home office setup support

• ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt

• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$170,000—$190,000 USD

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world’s workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology.

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Job Summary

We’re looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You’ll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You’ll set the bar for engineering quality and help elevate those around you.

Responsibilities

• Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful code reviews and comprehensive documentation.

• System Architecture: Design future-ready architectures and proactively close gaps before they become problems.

• Performance & Reliability: Drive system availability and performance — investigate, analyze, and resolve reliability issues across the stack. Recognize opportunities and advocate for better performance and efficiency of software, systems, and processes across teams.

• Shift Left Testing & Quality: You champion a rigorous ‘shift-left’ quality culture, embedding comprehensive testing—unit, integration, and contract—early and continuously in the development lifecycle, not as an afterthought.

• AI Integration: Leverage and advocate for AI-assisted tools (e.g., GitHub Copilot, Claude) to accelerate development while maintaining rigorous engineering judgment and accountability for code correctness.

• Leadership: Drive team-wide best practices, conduct quality code reviews, and mentor engineers to elevate overall engineering quality.

• Collaboration (Product & Design): Partner with Product and Design to translate requirements into intuitive UI, making informed technical trade-offs in the face of ambiguity.

• Collaboration (Engineering Standards): Champion engineering best practices across teams and collaborate on solving complex, high-impact problems.

Minimum Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent experience.

• 5+ years building reliable, performant applications and microservices in production environments. Proven full stack fluency - you’re comfortable across frontend, backend, and the database layer.

• A polyglot mindset — you evolve with the tech. Familiarity with Ruby on Rails, TypeScript, Node.js, or React.js is a strong plus.

• Proven full-stack experience across frontend (React.js), backend, and database layers.

• Technical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar.

• A genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity — you love learning and have a desire to teach and lift others. Strong communication skills and openness to collaborative idea-sharing across teams.

Preferred Qualifications:

• Core Stack Experience: Familiarity with Ruby (including Ruby on Rails), TypeScript, Node.js, or React.js is a strong plus.

$120,000 - $190,000 a year

Firstup expects the base salary for this role to be between $120,000-$190,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Why Firstup?

Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

#LI-TM1

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior SEO Strategist

The Senior SEO Strategist at SiteCare plays a vital role in maintaining and optimizing WordPress websites, focusing on technical implementation, SEO best practices, and detailed documentation to support our clients’ digital success. This position requires a strong foundation in technical SEO, hands-on experience with WordPress, and a commitment to precision and continuous improvement.

This is a full-time, fully-remote position, ideal for a detail-oriented professional eager to grow within a collaborative environment.

Core Competencies

Technical SEO Expertise

• Strong command of crawling, indexing, rendering, schema, internal linking at scale, log file analysis, and Core Web Vitals
• Daily proficiency with Ahrefs, Screaming Frog (or Sitebulb/Lumar), Google Search Console, and GA4
• Comfortable reading HTML, CSS, and JavaScript well enough to assess SEO impact and write implementation specs
• Looker Studio reporting experience, with at least passing familiarity with BigQuery for GSC exports

WordPress Optimization

• Clear understanding of the WordPress hierarchy and template structure/
• Skilled in implementing SEO best practices within WordPress environments using plugins like Yoast and Rank Math.
• Maintains and updates WordPress core, themes, and plugins while considering SEO implications.
• Enhances website performance for search engine visibility.
• JSON-LD Implementation and optimization for schema implementation, including familiarity with popular schema-based WordPress plugins
• Execute on-page SEO optimizations, including metadata and image file name adjustments, alt tags, and header tag structures.
• Implement and troubleshoot schema markup and structured data.
• Manage URL structures, 301 redirects, canonical tags, and XML sitemaps.
• Monitor and resolve crawl errors to ensure proper indexing of new and updated content.
• Coding skills are not required but would likely be useful in this role.

Detail-Oriented Documentation

• Tracks and documents SEO issues, improvements, and implementations with accuracy.
• Obsessive use of annotations in tools like GA4 and Debugbear and Microsoft Clarity.
• Creates comprehensive work logs and maintains up-to-date technical SEO documentation.

Measurement and analyticsSEO Monitoring & Reporting

• Conduct regular SEO health checks using tools like Ahrefs.
• Monitor and report on technical SEO metrics and improvements.
• Maintain detailed logs of technical issues, implementations, and progress.
• GA4 event design, conversion tracking, and attribution.
• Looker Studio reporting.
• Server log analysis for crawl behavior (real technical SEO once sites get bigger).
• A baseline reporting cadence and KPI framework, including non-Google metrics.

Client Organic Search Growth

• Keyword research, topic modeling, and pillar/cluster content strategy
• Competitive gap analysis using Ahrefs (content gaps, keyword gaps, link gaps)
• Editorial collaboration: writing briefs, working with content teams, shaping what gets published
• Forecasting traffic and pipeline impact, setting measurable growth targets
• Internal linking as a programmatic growth program, beyond cleanup
• Conversion path awareness, working with CRO optimization
• Information architecture for new content pillars

AI/LLM Discovery

• Explicit experience monitoring brand visibility across ChatGPT, Perplexity, Gemini, Claude, Google AI Overviews, Copilot
• Familiarity with GEO tooling: Ahrefs Brand Radar, Profound, Otterly, Peec AI, AthenaHQ, Scrunch
• Content structuring for citation: original research, primary data, named expert sources, extractable formats (definitions, comparisons, Q&A blocks)
• Entity-based SEO and knowledge graph work, Wikipedia/Wikidata presence
• llms.txt, schema markup framed for AI extraction, structured FAQ and HowTo at scale
• Comfort writing point-of-view content. LLMs cite opinionated, sourced takes more than generic recap pages
• Tracking share-of-voice in AI answers as a reportable metric, not just rankings

Key Responsibilities

Portfolio Ownership

Own organic search and AI discovery performance for an assigned book of SiteCare clients, typically 12 to 15 accounts across our plan tiers, including sitecare.com. Set quarterly KPIs per client, defend them in internal reviews, and report progress to clients directly. Decide which work gets prioritized inside each engagement based on impact, with escalation paths defined for scope and budget changes.

Technical SEO Health

Keep every client site in your portfolio above an agreed technical health bar. Run scheduled audits, maintain a prioritized issue backlog, and partner with Delivery Managers to get fixes shipped. Be the person who notices indexing drops, Core Web Vitals regressions, and crawl budget waste before the client does.

Growth Strategy and Roadmaps

Build and maintain a 12-month organic growth roadmap for each client, refreshed quarterly. Conduct keyword and topic research, competitive gap analysis, and content opportunity sizing. Translate findings into a sequenced plan with traffic and pipeline forecasts the client can hold you to.

Content Collaboration

Write briefs that give SiteCare’s content collaborators and client editorial teams everything they need: target queries, search intent, competitive context, internal linking targets, schema requirements, and citation-worthy elements. Review drafts for SEO and GEO fit before publish. Maintain the editorial pipeline alongside the client’s marketing lead.

AI Discovery Program

Run SiteCare’s AI visibility practice across client accounts. Monitor brand and topic presence in ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews using Ahrefs Brand Radar and at least one dedicated GEO tool. Recommend and implement content, schema, and entity changes that improve citation rates. Define what “good” looks like in AI search and report on it monthly.

Reporting and Communication

Deliver a monthly performance report and a quarterly business review for every account in your portfolio. Lead the SEO and GEO portions of QBRs alongside the Client Success Advisor. Present audits and roadmaps to non-technical stakeholders without losing the technical substance.

Practice Building

Contribute to SiteCare’s SEO and GEO practice beyond your portfolio. Maintain the team’s audit playbooks, tooling stack, and reporting templates. Publish original research and point-of-view content under your name on sitecare.com and LinkedIn at an agreed cadence. Train Delivery Managers and Client Specialists on what they need to spot and escalate.

Cross-Functional Partnership

Work daily with Delivery Managers on implementation, Client Success Advisors on account strategy, and the leadership team on practice direction. Flag opportunities for development work expansions and net-new engagements when SEO findings reveal scope the client should invest in.

• Collaboration & Communication
• Work closely with the SiteCareteam to support broader SEO strategies.
• Communicate progress and findings effectively with team members, stakeholders, and clients.

Required Skills & Qualifications

Professional Skills

• 4+ years in SEO with measurable growth results across multiple sites, agency or in-house
• Track record of owning organic strategy end to end: research, roadmap, execution, reporting.
• Hands-on WordPress experience at scale, including how plugin and theme choices affect SEO.
• Strong problem-solving, organizational, and time management skills.
• Client-facing experience presenting strategy and performance to non-technical stakeholders
• Excellent attention to detail, especially in technical documentation.

AI Discovery and GEO

• Working knowledge of how LLMs surface and cite content, and what makes a page citation-worthy.
• Experience monitoring brand and topic visibility across ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews.
• Familiarity with at least one dedicated GEO tool (Ahrefs Brand Radar, Profound, Otterly, Peec AI, AthenaHQ, Scrunch, or similar).
• Comfort with entity-based SEO, schema designed for AI extraction, and content patterns that earn citations.

Working Style

• Operates autonomously across a portfolio without needing daily direction
• Ships experiments and learns from them, especially in GEO where measurement is still forming
• Genuinely curious about how AI is reshaping discovery, and has opinions worth publishing
• Direct, accountable, low-ego

Personal Attributes

• Embodies SiteCare’s values
• Detail-oriented and driven to deliver high-quality work.
• Proactive in staying updated on industry developments and sharing knowledge.
• Original published research or B2B SaaS or Services background will quickly set you apart from other candidates.

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world’s workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology.

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Job Summary

We’re looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You’ll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You’ll set the bar for engineering quality and help elevate those around you.

Responsibilities

• Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful code reviews and comprehensive documentation.

• System Architecture: Design future-ready architectures and proactively close gaps before they become problems.

• Performance & Reliability: Drive system availability and performance — investigate, analyze, and resolve reliability issues across the stack. Recognize opportunities and advocate for better performance and efficiency of software, systems, and processes across teams.

• Shift Left Testing & Quality: You champion a rigorous ‘shift-left’ quality culture, embedding comprehensive testing—unit, integration, and contract—early and continuously in the development lifecycle, not as an afterthought.

• AI Integration: Leverage and advocate for AI-assisted tools (e.g., GitHub Copilot, Claude) to accelerate development while maintaining rigorous engineering judgment and accountability for code correctness.

• Leadership: Drive team-wide best practices, conduct quality code reviews, and mentor engineers to elevate overall engineering quality.

• Collaboration (Product & Design): Partner with Product and Design to translate requirements into intuitive UI, making informed technical trade-offs in the face of ambiguity.

• Collaboration (Engineering Standards): Champion engineering best practices across teams and collaborate on solving complex, high-impact problems.

Minimum Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent experience.

• 5+ years building reliable, performant applications and microservices in production environments. Proven full stack fluency - you’re comfortable across frontend, backend, and the database layer.

• A polyglot mindset — you evolve with the tech. Familiarity with Ruby on Rails, TypeScript, Node.js, or React.js is a strong plus.

• Proven full-stack experience across frontend (React.js), backend, and database layers.

• Technical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar.

• A genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity — you love learning and have a desire to teach and lift others. Strong communication skills and openness to collaborative idea-sharing across teams.

Preferred Qualifications:

• Core Stack Experience: Familiarity with Ruby (including Ruby on Rails), TypeScript, Node.js, or React.js is a strong plus.

$120,000 - $190,000 a year

Firstup expects the base salary for this role to be between $120,000-$190,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Why Firstup?

Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

#LI-TM1

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Must be located in the US for Eligibility

About the Role:

Our Support team provides end-user support to our diverse base of professionals. Our team works as the first point of contact for a wide range of technology related issues. If you are looking for an opportunity to expand your technical skills and are passionate about delivering exceptional customer service – then, we certainly have the right opportunity for you! PointClickCare is currently looking for a motivated individual to join our team as the support analyst on the Senior Care team

Reporting into the Sr Manager, Customer Support

Key Responsibilities:

• Provide timely and world class customer support to users via multiple channels
• Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
• Take ownership and follow up on open cases which are unresolved
• Build strong client relationships by following up with customers in a timely manner
• Maintain knowledge articles for publishing on the support portal for customers to find frequently asked questions
• Maintain records of daily communications, transactions, problems, and remedial actions taken in the CRM system
• Support the department’s goals, objectives, and deliverables
• Work shifts between 8am and 8pm as required

Your Key Strengths:

• Exposure to AI tools and a desire to leverage them to enhance your work content and user experience
• Ability to handle clients professionally and with a high level of confidence during all interactions
• Ability to work on concurrent tasks while effectively organizing, prioritizing, and coordinating work assignments for self and other team members
• Must excel in a fast-paced environment where critical thinking and time management skills are required for success
• Sound understanding of API and service technologies and functions
• Take initiatives and help establish a positive team environment built on mutual trust and respect
• Participate in the development and improvement of operational tools and processes
• Demonstrate personal leadership attributes by incorporating commitments to ongoing development and continuous learning
• Innovative thinker who is positive, proactive, takes accountability and readily embraces change
• Must be able to work autonomously or as part of a remote team to support and contribute towards the overall organizational goals
• Ability to establish and maintain effective working relationships with internal and external stakeholders
• Degree, or Post-Secondary Education -Information Technology, or related technical field preferred
• Experience in a technical support position an asset
• Expertise in Care Delivery for Senior Living Facilities

$60,000 - $68,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $60,000 - $68,000 - Performance based bonus and fulltime benefits.

Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location.

Overtime eligible.

#LI-MG1

#LI-Remote

Corp B -P1

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.

Oomnitza is hiring a UX Design Engineer to own the design system, component library, and prototyping tooling that powers our Product Engineering team. In our model, Product Engineers run discovery and prototyping end-to-end; your job is to give them an opinionated, well-tested, well-documented platform so they can move fast without losing design quality.

This is a hands-on role. Most of your time is in code and design tooling: maintaining the system, evolving the Storybook component library, building scaffolding that makes prototyping fast, and consulting on the small number of interactions that are genuinely novel. The role can sit in the US or in Ireland since most of the work is with tooling and systems.

What You’ll Do

• Own the Oomnitza design system end-to-end: visual language, interaction patterns, accessibility guardrails, and the rules that keep the product feeling like one product.
• Maintain and extend the Storybook component library. Components should be correct, documented, performant, accessible, and easy for Product Engineers to compose.
• Build and maintain the prototyping tooling (design tokens, AI-prompt scaffolds, design markdowns, starter kits) that lets Product Engineers move from idea to validated prototype in days.
• Consult with Product Engineers on UX interactions that fall outside the patterns, and produce the new pattern, component, or guidance that adds back to the system.
• Partner with engineering to keep the design system and the implementation library aligned. Identify when a one-off interaction should be promoted into the system.
• Hold the quality bar for design output across the team. Review prototypes against the system, flag drift, and make the right thing easy to do.
• Track the design-engineering space (Figma plugins, AI design tooling, headless component libraries, accessibility standards) and propose investments that make the team faster.

What We’re Looking For

• Bachelor’s degree in design, human-computer interaction, computer science, or a related field, or equivalent experience.
• 5+ years combined across product design and front-end engineering. You are equally comfortable in Figma and in a modern front-end codebase.
• Experience owning or substantially contributing to a production design system and a Storybook or equivalent component library.
• Strong front-end skills: React, TypeScript, modern CSS including design tokens, and accessibility best practices.
• Comfort with AI-enabled design and prototyping workflows. You see AI as a way to make the design system more useful, not as a replacement for it.
• Strong taste paired with the discipline to systematize it. You recognize good design and codify it into reusable patterns and components.
• Strong written and verbal communication. You can document a pattern, brief a Product Engineer, and influence without authority.
• Self-directed and outcome-oriented. You identify the highest-leverage investments in the system and prioritize without close supervision.
• B2B SaaS or enterprise software experience is a strong plus.

What we can offer you

• Career Growth: Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales
• Market-competitive salary + equity
• A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures and Riverside Acceleration Capital

The base salary range for this position is: $120,000-165,000

Oomnitza recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

Harbor is seeking a Senior Consultant- ELM (Enterprise Legal Management) to join our dynamic Legal Technology & Operations – Corporate Legal Technology team. Our team is at the forefront of innovation and delivery for our corporate legal department clients, with deep experience in evaluating legal processes and technology, developing technology roadmaps, system selection and implementation, and change management. We work with leading vendors allowing clients to benefit from our product-specific expertise and market perspective. We serve both as advisors and as experienced, scalable hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage.

As a part of the Corporate Legal Technology Team, we will rely on you to work closely with Harbor project team members and clients to lead requirements gathering and analysis, executing against legal technology best practices, and leveraging our methodologies to facilitate the selection, implementation and/or optimization of legal technology systems and tools leveraged by our corporate law department clients. As a Senior Consultant, you will be expected to work with senior and junior-level internal resources, to help manage the project lifecycle.  This is a full-time, remote position that can be worked from anywhere in the US or Canada.

Job Duties and Responsibilities:

• Leverage industry knowledge, organizational skills, and project management experience to support all aspects of projects including facilitating requirements gathering, preparing documentation of processes, and helping to implement identified solutions
• Support client business process review, identify key client business requirements and support transformation of business requirements to technical requirements and design
• Draft deliverables during a project lifecycle including findings and recommendations, functional and technical design documents, data maps, test scripts, training and communication plans, training guides.
• Configure and develop technologies based on technical requirements and design
• Administer system testing, track defects, and collaborate with technology providers and clients to resolve defects (on technology related projects)
• Assist with management of project scope, schedules, workplans, timelines, and budgets
• Manage client expectations and project scope, communicating directly with clients to continually foster relationships
• Become proficient in specific legal technologies related to active projects
• Research and stay abreast of legal industry and technology trends, product developments, best practices, emerging technologies and the use of AI
• Assist in business development efforts such as proposals, workplans, and presentations
• Seek opportunities to proactively contribute to the growth and development of the Corporate Legal Technology team and Harbor

Experience, Education and Other Qualifications:

• 3+ years of relevant experience in the legal or consulting industry (i.e., in-house legal department, law firm, legal software provider, consulting firm)
• 3+ years experience in legal technology contributing to assessments, requirements gathering, system design, configuration, implementation, testing and deployment, with experience implementing ELM/eBilling + Matter Management, Legal Hold, and Legal Workflow tools.
• Experience with TeamConnect, CounselLink is preferred, also WK T360, Onit/SimpleLegal, Litify, Legal Tracker, Brightflag, doeLegal, and similar systems; this experience should include related data migration and integration workstreams
• Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education
• Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management
• Strong observational, analytical, numerical reasoning, business acumen, problem solving and leadership skills; proficient in process mapping
• Effective communication and storytelling skills (written and spoken) and a client service-centric mindset
• Strong organizational skills with the ability to work on multiple projects simultaneously, prioritize tasks, maintaining exacting standards for work product and attention to detail
• Project management experience, including managing tasks, resources, and financials on various stages of technology implementation projects
• Excels in a cooperative team environment; takes initiative to forward team operational efficiency through improved methodologies; able to ideate and create client deliverables with moderate oversight
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills
• Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams and SharePoint as collaboration tools

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.

Oomnitza is hiring a UX Design Engineer to own the design system, component library, and prototyping tooling that powers our Product Engineering team. In our model, Product Engineers run discovery and prototyping end-to-end; your job is to give them an opinionated, well-tested, well-documented platform so they can move fast without losing design quality.

This is a hands-on role. Most of your time is in code and design tooling: maintaining the system, evolving the Storybook component library, building scaffolding that makes prototyping fast, and consulting on the small number of interactions that are genuinely novel. The role can sit in the US or in Ireland since most of the work is with tooling and systems.

What You’ll Do

• Own the Oomnitza design system end-to-end: visual language, interaction patterns, accessibility guardrails, and the rules that keep the product feeling like one product.
• Maintain and extend the Storybook component library. Components should be correct, documented, performant, accessible, and easy for Product Engineers to compose.
• Build and maintain the prototyping tooling (design tokens, AI-prompt scaffolds, design markdowns, starter kits) that lets Product Engineers move from idea to validated prototype in days.
• Consult with Product Engineers on UX interactions that fall outside the patterns, and produce the new pattern, component, or guidance that adds back to the system.
• Partner with engineering to keep the design system and the implementation library aligned. Identify when a one-off interaction should be promoted into the system.
• Hold the quality bar for design output across the team. Review prototypes against the system, flag drift, and make the right thing easy to do.
• Track the design-engineering space (Figma plugins, AI design tooling, headless component libraries, accessibility standards) and propose investments that make the team faster.

What We’re Looking For

• Bachelor’s degree in design, human-computer interaction, computer science, or a related field, or equivalent experience.
• 5+ years combined across product design and front-end engineering. You are equally comfortable in Figma and in a modern front-end codebase.
• Experience owning or substantially contributing to a production design system and a Storybook or equivalent component library.
• Strong front-end skills: React, TypeScript, modern CSS including design tokens, and accessibility best practices.
• Comfort with AI-enabled design and prototyping workflows. You see AI as a way to make the design system more useful, not as a replacement for it.
• Strong taste paired with the discipline to systematize it. You recognize good design and codify it into reusable patterns and components.
• Strong written and verbal communication. You can document a pattern, brief a Product Engineer, and influence without authority.
• Self-directed and outcome-oriented. You identify the highest-leverage investments in the system and prioritize without close supervision.
• B2B SaaS or enterprise software experience is a strong plus.

Our Benefits Package

• Dental & Vision Insurance
• Employee equity plan
• Health Insurance for you, your spouse and dependents
• Pension, Life insurance and Income protection
• Remote working & flexible work schedules
• Working from home equipment allowance
• Choice of preferred equipment, Mac or PC
• Regular, fun social events and workshops

What We Can Offer You

• Market Competitive Salary
• A progressive, healthy work culture with excellent opportunities for professional and personal development.
• Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales.
• A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures, and Riverside Acceleration Capital

Oomnitza recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

Location: Remote

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to securely make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role

The Product Security team at Cedar combines software development with deep application security expertise in order to help build our patient-focused solutions efficiently and safely. As a Product Security Engineer at Cedar, you will work with an inquisitive, diverse, and experienced team on a platform that is rapidly scaling. You’ll help solve problems that matter, affecting tens of millions of patients annually.

Our core tenets include using good judgment and having the autonomy to be successful. Your role will be to build secure, supportable secure paths for other engineers to follow and help accelerate Cedar Engineering’s mission. Whether it’s an improvement on single sign on experience, a smoother UI for credential management, or multi-tenant encrypted vault solutions, Cedar Product Security Engineers build the security tools others need to do their work more safely and more efficiently.

At Cedar, we don’t require experience with particular languages, but deep familiarity with modern and industry-standard technologies, like Python, Go, and Kotlin are a plus.

About You

• You’re an application security engineer who prioritizes addressing security challenges with technology, not process
• You love building services and tools that help product and platform engineers build, deploy, and maintain products that help hundreds of millions of people
• You have experience with security code review, threat modeling or security architecture reviews.
• You’re proficient in Python, Go, or Kotlin

Bonus Points if you have

• Familiarity with HIPAA, PCI, and the unique considerations around securing health and payments data
• Experience creating developer focused security tooling or libraries
• Participation in security capture-the-flag events

Responsibilities

• Create and extend services and tools that help product and platform engineers build, deploy, and maintain Cedar products safely and efficiently.
• Serve as a Security Partner for multiple engineering teams across the SSDLC, evangelizing security and helping threat model features, bake security into designs, and review code and implementations
• Contribute to security automation projects, such as static analysis, vulnerability management, and asset inventory

What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a fast-moving company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
• Flexibility to work from home or in the office, depending on what works best for you
• Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
• Competitive pay, equity (for qualifying roles) and health benefits that start on your first day
• 401k plan with 3% employer non-election contribution
• Access to hands-on mentorship, employee and management coaching, and a stipend for learning and development resources to help you grow both professionally and personally

About us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. “Over the past several years, we’ve raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).

Compensation Range and Benefits

• Salary/Hourly Rate Range: $157,250-$185,000
• This role is also bonus and equity eligible
• This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
• Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
• For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
• Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
• Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
• Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. “Over the past several years, we’ve raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).

As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Company Description

👋🏼 We’re Nagarro.

We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We’re looking for great new colleagues. That’s where you come in!

Job Description

By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Were you given the tools to go beyond solving for X? Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.

Additional Information

Click here to access the application privacy notice

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world’s workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology.

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Job Summary

We’re looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You’ll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You’ll set the bar for engineering quality and help elevate those around you.

Responsibilities

• Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful code reviews and comprehensive documentation.

• System Architecture: Design future-ready architectures and proactively close gaps before they become problems.

• Performance & Reliability: Drive system availability and performance — investigate, analyze, and resolve reliability issues across the stack. Recognize opportunities and advocate for better performance and efficiency of software, systems, and processes across teams.

• Shift Left Testing & Quality: You champion a rigorous ‘shift-left’ quality culture, embedding comprehensive testing—unit, integration, and contract—early and continuously in the development lifecycle, not as an afterthought.

• AI Integration: Leverage and advocate for AI-assisted tools (e.g., GitHub Copilot, Claude) to accelerate development while maintaining rigorous engineering judgment and accountability for code correctness.

• Leadership: Drive team-wide best practices, conduct quality code reviews, and mentor engineers to elevate overall engineering quality.

• Collaboration (Product & Design): Partner with Product and Design to translate requirements into intuitive UI, making informed technical trade-offs in the face of ambiguity.

• Collaboration (Engineering Standards): Champion engineering best practices across teams and collaborate on solving complex, high-impact problems.

Minimum Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent experience.

• 5+ years building reliable, performant applications and microservices in production environments. Proven full stack fluency - you’re comfortable across frontend, backend, and the database layer.

• A polyglot mindset — you evolve with the tech. Familiarity with Ruby on Rails, TypeScript, Node.js, or React.js is a strong plus.

• Proven full-stack experience across frontend (React.js), backend, and database layers.

• Technical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar.

• A genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity — you love learning and have a desire to teach and lift others. Strong communication skills and openness to collaborative idea-sharing across teams.

Preferred Qualifications:

• Core Stack Experience: Familiarity with Ruby (including Ruby on Rails), TypeScript, Node.js, or React.js is a strong plus.

$120,000 - $190,000 a year

Firstup expects the base salary for this role to be between $120,000-$190,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Why Firstup?

Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

#LI-TM1

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.