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Operations Supplier Quality Manager at SB Energy

Manages supplier quality programs and controls for equipment across SB Energy's data center portfolio, coordinating with suppliers, engineering, and project teams.

Mid Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Do you want to work with high-caliber professionals in a dynamic and growing company? Are you entrepreneurial, hard-working, and collegial? Join us at SB Energy, a leading infrastructure company backed by SoftBank Group and Ares Infrastructure, pairing cutting-edge innovation with best-in-class execution. Our mission is to deliver reliable and secure data center and power infrastructure to strengthen America’s future.

Founded in 2019, SB Energy is a SoftBank Group company headquartered in Redwood City, California. In 2026, SoftBank Group and OpenAI announced a $1 billion investment to support SB Energy as their leading development and execution partner for data center campuses, while Ares Infrastructure continues its long-standing support of the company’s growth. SB Energy develops, builds, owns, and operates some of the largest and most technically advanced energy and data center infrastructure projects in the United States. Since its founding, the company has rapidly grown into a top-tier integrated platform with more than 3 gigawatts (GW) in operation and a multi-GW pipeline of energy and data center infrastructure nationwide.

SB Energy also leverages a strong culture of innovation to identify and integrate new technologies into its projects, including its AI-based digital platform, delivering energy infrastructure that is local, reliable, and matched to load. We are building the energy and infrastructure future—today.

Come join us in accelerating the energy and infrastructure transition!

Title- Supplier Quality Manager

Basic Function:

The Supplier Quality Manager will help develop, implement, and operate the supplier quality program supporting SB Energy’s data center portfolio. Reporting to the Director of Quality, this role will establish and manage quality controls for owner-furnished/contractor-installed (OFCI) and other critical supplier-provided equipment from supplier qualification and design review through production, factory testing, shipment, site receipt, installation, startup, and final turnover.

The Supplier Quality Manager will work closely with equipment suppliers, OEMs, engineering, procurement, project teams, third-party inspectors, general contractors, commissioning teams, site quality personnel, and operations to confirm that supplier-provided equipment meets SB Energy’s technical requirements, approved specifications, quality standards, and project schedules.

This role will support the broader SB Energy Quality Program by developing standardized supplier quality procedures, supplier requirements, inspection and test plans, factory audit processes, reporting tools, performance metrics, and corrective action workflows that can be consistently deployed across data center projects.

Duties and Responsibilities:

Supplier Quality Program Development and Governance

  • Partner with the Director of Quality to develop, launch, operate, and continuously improve the supplier quality component of the SB Energy Quality Program.
  • Establish program standards, specifications, procedures, workflows, templates, checklists, approval criteria, roles, and stage gates for critical supplier-provided equipment.
  • Develop risk-based quality requirements and oversight plans based on equipment criticality, technical complexity, supplier capability, project schedule, and prior performance.
  • Integrate supplier quality requirements with engineering, procurement, project quality plans, construction, commissioning, operations, and turnover processes.
  • Support development of quality language for equipment specifications, contracts, purchase orders, scopes of work, supplier data requirements, and third-party inspection services.
  • Maintain a centralized repository of approved supplier quality standards, forms, inspection records, and lessons learned in company-approved systems and tools.
  • Drive standardization across projects while allowing documented, risk-based adjustments for project-specific requirements.

Supplier Qualification and Quality Planning

  • Lead or coordinate supplier due diligence, qualification audits, capability assessments, and periodic performance reviews.
  • Assess supplier quality management systems, organization, technical capability, production capacity, process controls, sub-tier supplier management, material traceability, calibration, document control, nonconformance management, and corrective action processes.
  • Support procurement and engineering teams during sourcing, prequalification, bid evaluation, supplier selection, and award recommendations.
  • Develop supplier risk ratings and define the appropriate level of surveillance, audit, inspection, and testing for each equipment package.
  • Review supplier quality plans, inspection and test plans (ITPs), production schedules, factory acceptance test (FAT) procedures, inspection checklists, and required quality submittals.
  • Establish clear hold points, witness points, review points, release criteria, documentation requirements, and notification periods before production begins.
  • Confirm that quality requirements are flowed down to critical sub-tier suppliers and incorporated into supplier production and testing plans.

Supplier Oversight, Factory Inspection, and Testing

  • Plan and manage supplier audits, in-process production surveillance, source inspections, factory acceptance testing, bench testing, controls testing, final inspections, and shipment release reviews.
  • Perform inspections directly and coordinate qualified third-party inspectors, testing agencies, and subject matter experts when specialized coverage is required.
  • Verify compliance with approved drawings, specifications, submittals, bills of material, production procedures, inspection criteria, test procedures, and applicable codes and standards.
  • Evaluate materials, critical dimensions, workmanship, assembly, labeling, configuration, cleanliness, preservation, packaging, test results, and readiness for shipment.
  • Confirm that inspection and test instruments are appropriate, calibrated, traceable, and within their required calibration periods.
  • Monitor supplier production progress and quality risks against project milestones, identify potential schedule or reliability impacts, and escalate significant concerns promptly.
  • Recommend shipment release only after required inspections, tests, documentation, and corrective actions are complete or formally addressed through an approved exception.
  • Ensure findings and action items from factory visits, inspections, and tests are clearly documented, assigned, tracked, and verified before closure.
  • Provide oversight for critical electrical, mechanical, controls, and modular or prefabricated systems, including equipment such as transformers, switchgear, busway, generators, UPS and battery systems, cooling equipment, pumps, electrical and mechanical skids, BMS/EPMS panels, and packaged control systems, as applicable.

Nonconformance, Corrective Action, and Supplier Performance

  • Manage supplier nonconformance reports, deviations, concessions, repair or replacement proposals, and requests for waiver in coordination with engineering and project stakeholders.
  • Require timely containment, correction, root cause analysis, and corrective and preventive action for significant or recurring supplier quality issues.
  • Apply structured problem-solving methods, including 8D and root cause analysis, when issue severity or recurrence warrants formal investigation.
  • Verify that corrective actions address the underlying cause, are fully implemented, and are effective before final closure.
  • Track recurring defects, systemic supplier issues, late documentation, failed tests, shipping damage, and other trends across projects and equipment categories.
  • Develop and maintain supplier quality scorecards that support sourcing decisions, performance reviews, escalation, and continuous improvement.
  • Support warranty claims, supplier recovery efforts, replacement planning, and field corrective actions when supplier defects affect project execution or asset performance.

Project Integration, Logistics, and Handover

  • Coordinate closely with project quality managers, engineering, procurement, logistics, construction, commissioning, site operations, and general contractors to align supplier quality activities with project needs.
  • Establish supplier data, inspection, testing, and turnover documentation requirements early enough to support construction and commissioning schedules.
  • Support shipment readiness, packaging, preservation, transportation planning, site receipt inspections, and resolution of shipping damage, missing components, or preservation concerns.
  • Ensure required supplier quality and production records are complete and accessible, including audit reports, inspection reports, FAT results, material certifications, calibration records, approved deviations, nonconformance closures, as-built documents, warranties, and asset data.
  • Support site installation, startup, commissioning, and turnover teams in resolving supplier-related quality issues and coordinating supplier response.
  • Confirm that supplier quality records are linked to the applicable equipment and retained in the owner-approved document and asset management platform.
  • Capture project and supplier lessons learned and incorporate them into future specifications, checklists, sourcing decisions, and quality plans.

Metrics, Reporting, and Continuous Improvement

  • Establish and monitor supplier quality key performance indicators, including supplier audit findings, first-pass FAT results, nonconformance aging, corrective action closure, recurring defects, documentation completeness, shipping damage, and on-time release performance.
  • Prepare clear reports and dashboards for the Director of Quality and other stakeholders, highlighting performance, risks, overdue actions, emerging trends, and required decisions.
  • Analyze supplier and equipment performance across projects to identify systemic risks and opportunities for standardization or preventive action.
  • Lead continuous improvement initiatives that reduce defects, improve first-time quality, strengthen supplier accountability, and protect project schedule and reliability.
  • Share supplier quality performance and lessons learned with project teams, leadership, procurement, engineering, commissioning, and operations.

Stakeholder, Third-Party, and Team Leadership

  • Serve as the primary supplier quality interface for OEMs, suppliers, engineering firms, procurement, project teams, commissioning teams, and third-party inspection providers.
  • Manage the scope, performance, scheduling, deliverables, and quality of third-party inspectors, testing agencies, and consultants supporting supplier quality oversight.
  • Communicate complex technical and quality issues clearly, provide practical recommendations, and escalate critical or gating risks to the Director of Quality and project leadership.
  • Influence cross-functional teams and external partners without relying solely on direct authority, while maintaining accountability for agreed quality requirements and actions.
  • Develop training, guidance, and coaching for project quality personnel and other stakeholders participating in supplier audits, factory visits, inspections, and equipment acceptance.
  • Support development of future supplier quality resources and organizational capability as the data center portfolio grows.

Safety and Compliance

  • Champion a strong safety culture during supplier audits, factory inspections, testing, transportation, site receipt, and field support activities.
  • Follow supplier and project safety requirements, including required personal protective equipment, site orientation, lockout/tagout controls, and safe access to production and construction environments.
  • Confirm that production and testing activities comply with applicable project specifications, approved procedures, supplier requirements, and relevant codes and standards.
  • Identify and escalate conditions that could create safety, reliability, compliance, or operational risk for SB Energy projects or assets.

Qualifications and Requirements

  • Bachelor’s degree in engineering, quality, supply chain, construction management, engineering technology, or a related technical discipline.
  • Minimum 8 years of experience in supplier quality, quality assurance/quality control, engineering, construction, commissioning, or a related technical field.
  • Minimum 5 years of experience directly supporting supplier quality, production surveillance, factory inspections, equipment testing, or quality management for complex engineered equipment.
  • Experience supporting data centers, power infrastructure, utility, renewable energy, industrial, mission-critical, or other technically complex projects is preferred.
  • Demonstrated experience conducting supplier audits and reviewing quality plans, inspection and test plans, factory acceptance test procedures, nonconformance reports, root cause analyses, 8D reports, and corrective action plans.
  • Working knowledge of electrical, mechanical, controls, and modular or prefabricated equipment used in data center or power infrastructure projects.
  • Ability to read and interpret technical specifications, engineering drawings, single-line diagrams, wiring and control diagrams, P&IDs, shop drawings, bills of material, production procedures, and test reports.
  • Working knowledge of quality management principles and applicable standards and codes, which may include ISO 9001, NEC, NFPA, NEMA, UL, IEEE, ASME, AWS, NETA, and project-specific requirements.
  • Experience managing third-party inspectors, testing agencies, consultants, or supplier quality representatives across multiple locations.
  • Experience with digital quality, construction, document management, and asset management platforms; Autodesk Construction Cloud experience is preferred.
  • Strong analytical, organizational, prioritization, problem-solving, and written communication skills.
  • Ability to communicate effectively with technical and non-technical stakeholders and to influence suppliers and cross-functional teams.
  • Ability to manage multiple equipment packages, suppliers, projects, and competing deadlines in a fast-paced environment.
  • Professional certifications such as ASQ Certified Quality Engineer, ASQ Certified Manager of Quality/Organizational Excellence, ISO 9001 Lead Auditor, Certified Welding Inspector, NDT certification, Lean Six Sigma, NETA, PE, or PMP are preferred.
  • Experience developing a supplier quality program from the ground up is preferred.
  • Experience supporting hyperscale or mission-critical data center equipment production and acceptance is preferred.

Base Pay - $140,000-$165000

The pay range mentioned above is a guideline. We tailor each offer based on your unique skills, experience, location, and market benchmarks—while ensuring internal parity across our teams. The compensation range provided reflects base pay. Total rewards may also include performance-based bonuses, equity grants, and a market leading comprehensive health and wellness benefits package. Final details will be discussed during the later stages of the hiring process.

Our Health & Wellness Benefits

At SB Energy, we invest in our people and their families with benefits designed for flexibility, support, and peace of mind. Full-time employees enjoy:

  • 100% Company-Paid Medical, Dental & Vision (for employees and dependents)
  • 401(k) with Company Match
  • Generous Paid Time Off + 11 Paid Holidays
  • 12 Weeks Paid Parental Leave
  • Life, AD&D & Long-Term Disability Coverage
  • Flexible Spending Accounts (FSA) for Medical, Dependent Care, Transit & Parking (with company contributions)
  • Mental, Physical & Social Wellness Support (with company contributions)
  • Flexible Work Arrangements & Hybrid Office Setup Benefits
  • Monthly Reimbursement for Phone, Internet & Data
  • Optional Legal & Pet Insurance Plans
  • Device Purchase Support

At SB Energy, the success of our projects is driven by a desire to see our projects benefit as many people as possible. We work to serve local communities through volunteering, fundraising, and much more. For example, we’re proud to support access and opportunity in engineering and clean energy through impactful mentorship programs and workforce training. When you join SB Energy, you can become a part of these efforts, collaborating with team members who share a vision of building a better future now!

SB Energy is built on a foundation of collaboration and inclusion. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

To learn more about us, visit www.sbenergy.com.

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Operations Head of Fund Operations – Credit Fund at Xsolla

Designs and runs the operational infrastructure for a private credit fund, managing fund formation, LP onboarding, capital calls, valuation, reporting, and audit readiness.

Lead Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

ABOUT THE OPPORTUNITY

Xsolla is seeking a Head of Fund Operations to stand up and run the operating machinery of the Xsolla Credit Fund. You have taken a private fund from formation through first close before, and you know the full stack: structure and LPA work with counsel, service-provider selection, LP onboarding, capital calls, valuation policy, reporting, and audit readiness.

This is a builder’s mandate. You will design the fund’s operating playbook, run it, and document it so the fund operates to institutional standards from day one — and mentor the junior operations hires who join as the fund scales.

The role reports directly to Stan Rudoi, Chief Credit Officer and Head of the Xsolla Credit Fund.

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios, underwritten with a data advantage no traditional lender has: Xsolla’s own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).

For more information, visit xsolla.com.

Responsibilities

Fund Formation and Structuring

  • Drive fund formation with external fund counsel: vehicle and jurisdiction selection, LPA and side letters, GP and management company setup, and the regulatory perimeter.
  • Own the LPA from the operator’s seat: terms, economics, and governance mechanics — and translate them into operational reality once signed.

Service Provider Stack

  • Select and manage the provider stack: fund administrator, auditor, tax advisors, banking/custody, and compliance vendors — and manage them to institutional standards.
  • Own provider economics: negotiate scopes and fees; keep the fund’s operating cost model lean and LP-defensible.

Fund Operations

  • Run the core machinery: capital calls and distributions, LP onboarding and KYC/AML, expense management, and cash movement controls.
  • Own valuation and NAV: valuation policy, NAV oversight with the administrator, and credit-fund specifics such as borrowing-base mechanics and leverage facility administration.

LP Reporting and Diligence Readiness

  • Build the reporting stack: quarterly reporting (ILPA-aligned), capital account statements, and LP communications infrastructure.
  • Keep the fund diligence-ready: DDQ responses, operational due-diligence readiness, and the operations sections of the data room — before LPs ask.

Compliance and Governance

  • Establish the policy framework: valuation, allocation, conflicts, and ESG/AML policies; regulatory filings with counsel; audit coordination.
  • Design for scrutiny: so every process has a documented owner, control, and audit trail that stands up to institutional operational due diligence.

Operating Playbook and Team Building

  • Codify the fund’s operating playbook: documented processes, controls, and owners for every core workflow — built for operational due diligence from day one.
  • Scale the function: as the fund scales, build out and mentor the junior operations team (controller, fund accountants) and integrate with Xsolla’s finance and legal teams.

Qualifications and Skills

Experience

  • 7+ years in fund operations, fund CFO, or fund controllership roles at private credit or other private capital funds.
  • You have taken at least one private fund from formation through first close — this is the core requirement. You know what breaks, in what order, and how to prevent it.
  • Deep working knowledge of LPA terms, fund administration, capital call mechanics, and ILPA reporting standards.
  • Credit-fund specifics — leverage facilities, borrowing bases, loan administration, asset-level reporting — are a strong plus.

Skills and Competencies

  • Hands-on operator: comfortable being the entire operations function on day one, with providers as your leverage.
  • Rigorous documentation and controls discipline; you build processes that pass operational due diligence, not just processes that work.
  • Strong commercial judgment on provider selection, fee negotiation, and build-vs-outsource decisions.
  • Clear communicator who can explain fund mechanics to non-fund people — including investors, borrowers, and Xsolla leadership.

Education and Credentials

  • A bachelor’s degree in finance, accounting, economics, or a related field; CPA, a CFA charter, or an MBA is preferred.

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Equal Employment Opportunity Statement

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration

For the Head of Underwriting – Credit Fundposition, we will conduct a background check that may include the following:

  • Criminal history check
  • Employment verification
  • Education verification
  • Credit history check

Relevance to Job Responsibilities

The background check is relevant to this position because of the following role responsibilities:

  • Handling sensitive financial information and supporting fund analytics, financial models, and deal data
  • Accessing confidential company data
  • Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Senior Manager, Benefit Verification & Authorization Operations at Prompt EMR

Builds and scales benefit verification operations, designs processes and workflows, partners with AI engineering to automate work, and manages team performance and customer relationships.

Lead Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Senior Manager, Benefit Verification & Authorization Operations

About the Role

The Senior Manager of BVA will play a critical role in building and scaling BVA into a fully operational, high-performing service. In partnership with leadership, this person will help shape how the business operates and build the processes, structure, and operating model needed to support continued growth.

This is a highly operational role for someone who enjoys building. BVA is continuing to evolve, and this leader will be responsible for taking areas that may be manual, inconsistent, or still developing and creating clear, repeatable ways of working. They will look across the operation to understand what is working, where we are creating unnecessary complexity, and what needs to change to support the next stage of the business.

The Senior Manager will work closely with Managers and Team Leads to ensure the day-to-day operation is performing while also staying focused on longer-term improvements. They will build the systems and expectations that allow leaders to effectively manage performance, quality, capacity, and customer needs.

A significant part of this role will be partnering with our AI Engineering team. The Senior Manager will bring a strong understanding of BVA operations into that partnership—identifying opportunities to automate work, improve workflows, and develop tools that make the team more effective and allow the service to scale.

This person will also help define what a strong BVA customer experience looks like. They will build a consistent approach to onboarding new customers, strengthen ongoing customer partnerships, and ensure what we learn from customers is incorporated into how the service evolves.

What You’ll Do

Build and Scale the BVA Operation

  • Partner with leadership to build and scale the BVA service, translating business priorities into operational plans and execution.

  • Develop the processes, workflows, SOPs, ownership models, handoffs, and operating rhythms needed to create a consistent and scalable operation.

  • Evaluate how work is being completed today and identify opportunities to simplify, standardize, automate, or redesign processes.

  • Build processes with future growth in mind, ensuring solutions can scale as customer volume, team size, and service complexity increase.

  • Create clear ownership and accountability across the operation so teams understand who owns what, how work moves between teams, and when issues need to be escalated.

  • Identify operational risks and recurring pain points and solve root causes rather than relying on ongoing manual intervention.

  • Develop mechanisms to ensure new processes are successfully implemented, adopted, and maintained.

  • Continuously evaluate the operating model and adjust as the BVA service and customer needs evolve.

Drive Operational Excellence

  • Establish clear expectations and measures for quality, productivity, service levels, capacity, and overall operational performance.

  • Build reporting and operating cadences that give leadership visibility into how the business is performing and where support or intervention is needed.

  • Use operational data to identify trends, understand root causes, prioritize improvements, and measure impact.

  • Partner with Managers and Team Leads to identify performance gaps and create sustainable solutions.

  • Develop quality assurance and process controls that create consistency while allowing the operation to move efficiently.

  • Improve how the team plans for volume and capacity so staffing and resources align with customer needs.

  • Create feedback loops between frontline team members, leaders, customers, and cross-functional partners to continuously improve how BVA operates.

  • Ensure operational changes are supported by clear documentation, training, and expectations.

Partner with AI Engineering

  • Build a strong working partnership with the AI Engineering team and serve as a key operational partner in the development of tools and automation for BVA.

  • Develop a deep understanding of where the team spends time today and identify high-impact opportunities to reduce manual work and improve workflows through AI and automation.

  • Translate operational problems into clear use cases and requirements for technical partners.

  • Bring frontline and customer context into solution development to ensure tools solve the intended problem and work within BVA operations.

  • Partner on testing and piloting new capabilities before broader implementation.

  • Lead the operational implementation of new tools and workflows, including process changes, documentation, training, adoption, and feedback.

  • Monitor how new solutions are performing and partner with AI Engineering and BVA leaders on continued improvement.

  • Help measure the impact of AI and automation on efficiency, capacity, quality, and customer experience.

Build the Customer Experience

  • Help define and build the BVA customer experience from initial onboarding through ongoing service delivery.

  • Develop a structured and repeatable onboarding process that creates clear expectations, captures the information the team needs, and sets both the customer and BVA team up for success.

  • Identify common onboarding challenges and build processes that make implementations more efficient and consistent.

  • Establish clear ownership and handoffs throughout the customer journey.

  • Build strong ongoing partnership practices with customers, including communication expectations, performance discussions, feedback, and escalation processes.

  • Develop mechanisms for gathering customer feedback and ensure that feedback translates into meaningful improvements to the service.

  • Look across customers to identify common needs, challenges, and opportunities that should influence how BVA evolves.

  • Ensure customers experience BVA as a consistent and reliable partner as the service continues to grow.

Lead and Develop the Team

  • Lead and develop BVA Managers and other leaders, creating clear expectations around ownership, performance, and leadership.

  • Coach leaders to move beyond day-to-day issue resolution and develop stronger problem-solving and operational management skills.

  • Ensure Managers and Team Leads have the tools, processes, and information needed to effectively run their teams.

  • Create accountability for operational performance while providing leaders with the support needed to address challenges.

  • Develop a strong leadership bench and identify opportunities for continued growth and development across the team.

  • Create an environment where leaders and frontline team members are encouraged to identify problems, challenge inefficient processes, and contribute ideas for improvement.

  • Partner with leadership on organizational needs as the business grows, including team structure, leadership capacity, and evolving roles and responsibilities.

  • Help connect the day-to-day work of the team to the broader goals and direction of BVA.

Partner Across the Business

  • Serve as a strong cross-functional partner and represent BVA operational needs across the organization.

  • Bring together the right partners to solve problems that cross team or functional boundaries.

  • Communicate operational challenges, priorities, and tradeoffs clearly to leadership and cross-functional stakeholders.

  • Partner with leadership to evaluate new opportunities and understand the operational requirements needed to support them.

  • Ensure changes across the organization are thoughtfully incorporated into BVA processes and communicated to the team.

Minimum Requirements

  • 7+ years of experience in operations, service delivery, revenue cycle management, customer operations, or a related field.

  • 3+ years of experience leading people leaders, including Managers and/or Team Leads.

  • Demonstrated experience building, standardizing, and improving operational processes in a growing or changing environment.

  • Experience managing complex operations using performance metrics, quality measures, and operational data to drive decisions.

  • Proven ability to identify operational gaps, determine root causes, and implement scalable solutions.

  • Experience leading cross-functional initiatives and partnering with teams outside of your direct organization.

  • Experience building or improving customer onboarding, implementation, or ongoing service-delivery processes.

  • Strong written and verbal communication skills, with the ability to work effectively across frontline teams, leadership, customers, and technical partners.

  • Demonstrated ability to lead through ambiguity, manage competing priorities, and drive work from problem identification through implementation.

Perks - What you can expect:

  • Competitive salaries

  • Remote/hybrid environment

  • Potential equity compensation for outstanding performance

  • Flexible PTO

  • Company-wide sponsored lunches

  • Company paid disability and life insurance benefits

  • Company paid family and medical leave

  • Medical, dental, and vision insurance benefits

  • Discounted pet insurance

  • FSA/DCA and commuter benefits

  • 401k

  • Complimentary subscription to digital fitness classes and wellness content

  • Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. Please don’t hesitate to inquire with our team.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Prompt Therapy Solutions, Inc is an E-Verify Employer.

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Operations Office & Corporate Operations Coordinator at Plus Power

Coordinates office operations, manages facility access, handles mail/communications, and supports administrative functions across multiple locations.

Junior Onsite Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Company Overview

Plus Power is an energy storage market leader, with a market-leading 10+ GW portfolio across more than 25 states that will transform North American electric grids into cleaner and more versatile critical infrastructure.

Standalone energy storage is rapidly transforming the North American energy markets, because it is cheaper than new natural gas plants, faster to build than fossil peakers or transmission, and able to perform diverse energy services. Plus Power partners with electricity system operators, utilities, and investors to originate, develop, finance, own and operate standalone energy storage projects that provide critical services to the wholesale electric market. Plus Power’s team applies an intentional mindset to energy storage development by using a data-driven approach to development and operations.

At Plus Power, we are focused on solving hard climate problems, profitably.  We are growing fast, and value candidates who, like us, share a focus on setting high expectations, owning and learning from mistakes in the spirit of radical transparency, and are committed to internal partnering as a key element of our ideas meritocracy. Our team praises Plus Power’s culture and excels through our game-changing mission and supportive ecosystem.

About the Role

Plus Power recruits outstanding energy industry professionals who are driven to develop, build and operate assets safely and reliably to decarbonize the power markets while growing their careers. Our team looks for data-driven and fact-based mindsets, engaging and collaborative behaviors, and personal growth-focused professionals.

We are seeking an Office Manager and Corporate Operations Coordinator to support The Woodlands office and contribute to the efficient operation of the company. This role serves as a key member of the Administration team, ensuring a seamless office experience for employees, visitors, and business partners while providing administrative and operational support across the organization. Working closely with team members across multiple locations, this individual will coordinate office operations, support company initiatives and events, maintain processes and documentation, and help drive operational excellence through thoughtful execution and continuous improvement.

Key Responsibilities:

Office Management

  • Properly manage access to the office for employees, third party service providers, and all stakeholders
  • Manage mail and voicemails for the office, ensuring timely forwarding to appropriate parties
  • Ensure that the office is properly stocked with all required supplies
  • Ensure that any office projects and improvements are executed correctly across subcontractors
  • Manage local logistics for internal department and/or team work weeks and external meetings in The Woodlands office and select remote offices
  • Manage other office needs as necessary

Corporate Operations Coordination

  • Support coordination of company-wide events
  • Provide administrative assistance across the company, including scheduling meetings, coordinating travel, supporting document management
  • Coordinate with other members of the administration team on administrative priorities, including supporting travel, expenses, calendaring, etc.
  • Administration and maintenance of Corporate Operations’ SOPs and workflow documentation
  • Support Corporate Operations’ company-wide initiatives
  • Perform other administrative duties as assigned and assist with special projects and processes as needed

Skills & Qualifications

  • Minimum of 5+ years of work experience in office operations and administrative support
  • Minimum of high school diploma or GED; college degree preferred
  • Excellent organizational skills and attention to detail
  • Demonstrated resourcefulness and initiative
  • Strong written and verbal communications skills, including the ability to help draft written communications for Company materials and messaging
  • Demonstrated ability to manage multiple competing priorities in a fast-paced environment while maintaining strong attention to detail, exercising sound judgment, and proactively driving work to completion
  • Demonstrated ability to work collaboratively and effectively in a cross-functional environment with geographically dispersed team members
  • Ability to uphold standards of complete discretion and confidentiality and exercise good judgment on day-to-day decisions
  • Intermediate to advanced proficiency in the Microsoft suite of tools and applications including Outlook, Word, PowerPoint, and Excel; SharePoint experience strongly preferred
  • Proficiency with AI-enabled workplace tools, such as Microsoft Copilot, to enhance efficiency, organization, and productivity
  • Notary or willing to become a notary
  • Willing to travel for work weeks 2-3 times a year
  • Event coordination experience is a plus
  • Must be able to occasionally lift 50+ pounds

Compensation, Location, and Benefits

Highly competitive total compensation from one of North America’s leading energy storage developers, owners and operators. Flexible, work from home or hybrid work from Plus Power’s offices in The Woodlands, San Francisco, Chicago, Seattle, Brooklyn, Palm Beach Gardens, Denver and Birmingham.

The expected salary range* for this position begins at $65,000. We may ultimately pay more or less than the posted range based on several factors including, but not limited to relevant experience, skills, qualifications, geographic labor market, and other factors consistent with applicable law. This position is also eligible to participate in our annual bonus program.

Plus Power offers a competitive and comprehensive benefits program, unlimited vacation, flexible remote work, work from home stipend, educational assistance, parental leave, and a highly engaging company culture with opportunities for in-person connection and learning and growth.

The deadline* for applying to this role is September 15, 2026.

Plus Power is committed to a diverse and inclusive workplace where people of all backgrounds can thrive. Plus Power is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

*This information is provided in accordance with applicable law.

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Operations Sr. Procurement Engineer (Commercial Grade Dedication) at Structural Integrity Associates

Sr. Procurement Engineer leads Commercial Grade Dedication activities, manages supplier relationships, and ensures nuclear quality compliance across procurement and vendor management processes.

Senior Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

At Structural Integrity Associates (SI Solutions), we solve complex engineering, materials, inspection, and operational challenges across the nuclear industry. Our teams support both the operating fleet and advanced reactor developers through integrated engineering, inspection, chemistry, vibration, digital solutions, aging management, and analytical services.

We are seeking a highly experienced Sr. Procurement Engineer / Specialist with expertise in Commercial Grade Dedication (CGD) and NQA-1 implementation to support our growing Nuclear Business Unit. This role is ideal for someone with strong knowledge of nuclear quality program requirements and who can source suppliers and manage vendor relationships to ensure the availability of quality products and services, dedication activities, technical evaluations, and compliant project execution in collaboration with engineering and Corporate QA organizations.

Description:

The Sr. Procurement Engineer / Specialist operates within the Nuclear Business Unit and interfaces closely with Corporate QA to support alignment with applicable nuclear quality standards, procedures, and governance expectations. They will also support nuclear engineering and structural inspection, NDE, materials, and analytical services programs with a primary focus on Commercial Grade Dedication (CGD) and NQA-1 implementation. The individual will also support audit, commercial grade survey, and surveillance activities as needed.

Primary Responsibilities:

  • Lead and perform Commercial Grade Dedication (CGD) activities in support of engineering and project,   requirements

  • Develop, review, and implement purchase orders, dedication plans, technical evaluations, acceptance criteria, and dedication packages

  • Assist with identification and evaluation of potential suppliers for products and services

  • Support procurement and supplier evaluation activities associated with commercial grade items and services

  • Interface directly with engineering, NDE, materials, structural, vibration, chemistry, and analytical teams to ensure technical and quality requirements are appropriately implemented

  • Evaluate critical characteristics, acceptance methods, and verification strategies for dedicated items and services

  • Support receipt inspection, testing, and documentation reviews associated with dedication activities

  • Assist in establishing scalable CGD processes and work practices that support both operating fleet and advanced reactor programs

  • Support verification and validation (V&V) activities for commercial and nuclear quality software applications, engineering analysis tools, and digital platforms utilized in nuclear engineering, inspection, and analytical programs, including configuration control, testing, and documentation compliance

  • Assist with software quality program implementation and commercial grade dedication activities associated with commercially acquired and internally developed software

  • Participate in and support internal and supplier audits, commercial grade surveys, surveillances, and corrective action activities as requested

  • Support technical and programmatic reviews of documents, procedures, procurement packages, and deliverables for conformance

  • Assist project teams in resolving compliance challenges while maintaining execution efficiency

  • Support corrective action investigations, condition reports, root cause evaluations, and lessons learned implementation

  • Partner closely with Nuclear, Structural, Materials, Inspection, NDE, and Analytical Services teams to support project execution

  • Support advanced reactor requirements and evolving nuclear frameworks

  • Contribute to continuous improvement initiatives focused on quality, efficiency, and technical rigor

  • Mentor engineers and technical staff on CGD, NQA-1, and nuclear expectations

  • Support compliant execution of work while coordinating with applicable engineering and Corporate QA organizations

Required Skills/Qualifications:

  • Bachelor’s degree in Engineering, Engineering Technology, Physical Sciences, Quality Assurance, or related technical field
  • Minimum of 10 years of nuclear industry experience with significant focus on Commercial Grade Dedication (CGD) and NQA-1 implementation
  • Demonstrated hands-on experience performing CGD work and developing dedication packages
  • Strong working knowledge of:
    • NQA-1
    • 10 CFR 50 Appendix B
    • Commercial Grade Dedication processes
    • ISO 17025:2017
    • ISO 9001:2015
    • NEI 14-05A
    • Nuclear procurement and supplier quality requirements
    • Corrective action and audit processes
  • Experience supporting nuclear utilities, engineering organizations, OEMs, or nuclear suppliers
  • Ability to work collaboratively with engineering and technical teams while maintaining quality standards and independence where required
  • Strong technical writing, communication, and organizational skills
  • Ability to manage multiple priorities in a fast-paced technical environment
  • Ability to travel (~15%) to support client meetings, project execution, and audits

The expected salary range for this role is $125,800 - $188,100. Exact pay will be commensurate with location, experience, and qualifications.

Desired Skills/Qualifications:

  • Previous Lead Auditor certification or auditing experience
  • Experience supporting advanced reactors, SMRs, or emerging nuclear technologies
  • Familiarity with ASME Code programs and nuclear engineering services
  • Experience supporting NDE, inspection, structural, materials, analytical, or digital engineering programs
  • Supplier audit, survey, and oversight experience
  • Experience implementing scalable QA processes within growing organizations

Why This Role

This position provides the opportunity to:

  • Work alongside industry-leading experts supporting the future of nuclear energy
  • Contribute to both operating fleet sustainability and advanced reactor deployment
  • Be part of a highly collaborative and technically integrated engineering organization
  • Opportunity to shape and improve CGD and associated processes across a rapidly growing business
  • Remote-flexible work environment with meaningful technical impact
  • Strong culture focused on accountability, technical excellence, responsiveness, and teamwork

Candidate information may be verified during the hiring process. Inaccurate, deceptive, or mass-generated applications may be disqualified from consideration.

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Operations Associate, TMF Documentation at Axsome Therapeutics, Inc.

Manages and maintains Trial Master Files for clinical studies, ensuring regulatory compliance and inspection readiness through document collection, indexing, and coordination with clinical teams.

Junior Hybrid Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking an Associate, TMF Documentation who is responsible for supporting clinical document filing and management of Trial Master Files (TMFs). This role helps ensure TMFs are current and inspection-ready for internal and external entities.

This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.

Job Responsibilities and Duties include, but are not limited to, the following:

  • Work closely with the Clinical Study Team to assist in the review and maintenance of study-specific TMFs in accordance with Standard Operating Procedures (SOPs) and regulatory guidelines

  • Collect, review and index essential documents in accordance with the TMF Structure

  • Assist with the maintenance of TMF study trackers

  • Provide updates at team meetings of relevant TMF findings and document status as needed

  • Ensure TMFs are always inspection-ready

  • Assist in preparation for and participates in internal or external audits/inspections

  • Demonstrate technical and strategic knowledge of applicable regulatory requirements, including applicable specifications, SOPs and ICH/GCP guidelines

  • Maintain knowledge of current industry best practices

Requirements / Qualifications

  • Bachelor’s degree required. Preference to candidates with a life science or nursing degree

  • Minimum 6 months - 1 year of relevant experience

  • Experience with electronic trial master file system(s) including uploading, reviewing, QC, and approval of study required documents preferred

  • Knowledge of TMF Reference Model preferred

  • Excellent written and oral communication skills.

  • Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who

Salary and Benefits:

The anticipated salary range for this role is $60,000 - $70,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

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Operations Team Lead, Enterprise RCM Operations at Prompt EMR

Team Lead oversees enterprise healthcare client revenue cycle operations, manages accounts receivable performance, and drives operational improvements through proactive client partnership.

Lead Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Job Title: Team Lead, Enterprise RCM Operations

The Role:

The Enterprise RCM Operations Team Lead serves as the operational lead and subject matter expert for assigned enterprise-level client accounts, functioning as an extension of the client’s revenue cycle team. This role is responsible for overseeing accounts receivable performance, identifying operational improvement opportunities, supporting enterprise client workflows, and driving successful revenue cycle outcomes through proactive partnership and operational leadership.

The Enterprise RCM Operations Team Lead partners closely with Client Success Managers, internal operational teams, and client stakeholders to ensure efficient revenue cycle operations, issue resolution, workflow optimization, and high-quality client support. This role combines operational oversight, team leadership, root cause analysis, and customer-facing collaboration to support enterprise client success.

Why work for Prompt?

  • BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

  • Talented People: Prompt didn’t happen by chance, it’s a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

  • Healthy Approach: This isn’t an investment bank, we work long hours when it’s needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

  • Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren’t enthralled with patting ourselves on the back everyday, but it does feel good :)

Key Responsibilities:

Enterprise Client Partnership & Operational Oversight

  • Serve as the primary operational point of contact for assigned enterprise client accounts related to Accounts Receivable, Billing, Payment Posting, and revenue cycle workflows.

  • Develop and maintain expert-level knowledge of assigned client workflows, payer behavior, operational processes, provider nuances, and account-specific requirements.

  • Function as an extension of the client’s revenue cycle team by building strong working relationships and maintaining a deep understanding of client operations and workflows.

  • Partner closely with Client Success Managers to support overall client health, operational alignment, escalations, and performance initiatives.

  • Collaborate directly with enterprise clients to identify workflow inefficiencies, operational gaps, denial trends, and revenue cycle improvement opportunities.

  • Provide operational guidance and revenue cycle best practice recommendations to support client success and workflow optimization.

  • Participate in client meetings, operational reviews, and escalation discussions related to AR performance and operational initiatives.

Revenue Cycle Performance & Root Cause Analysis

  • Conduct detailed root cause analysis of denied claims, rejected claims, underpayments, payment variances, and workflow breakdowns across payer systems, clearinghouses, and internal platforms.

  • Identify systemic operational issues impacting reimbursement performance and partner with internal teams and clients to implement corrective actions and sustainable process improvements.

  • Proactively monitor Accounts Receivable (AR), denial trends, aging performance, and payment anomalies to prevent escalation and minimize revenue cycle disruption.

  • Serve as the first line of escalation for team members encountering barriers in claim resolution, payer issues, or workflow challenges.

  • Translate operational findings and account trends into actionable recommendations for both internal teams and enterprise clients.

Team Leadership & Operational Management

  • Assign and prioritize weekly workloads based on enterprise client needs, claim volumes, account priorities, and service expectations.

  • Oversee daily operational performance across AR, Billing, Payment Posting, and related revenue cycle functions.

  • Utilize dashboards, reporting tools, clearinghouse data, and productivity metrics to validate work quality, monitor performance, and ensure completion of assigned tasks.

  • Identify operational risks, workflow bottlenecks, and performance concerns while driving accountability and resolution efforts.

  • Ensure all end-of-month processes, reconciliations, and reporting deliverables are completed accurately and within required timelines.

  • Support operational consistency and adherence to internal workflows, payer requirements, and client expectations.

Training, Coaching & Team Development

  • Facilitate onboarding and ongoing training for team members across enterprise client workflows, payer requirements, systems, and operational processes.

  • Provide hands-on support and coaching related to claim preparation, submission quality, denial resolution, payment posting, and AR follow-up.

  • Conduct regular 1:1 meetings, team syncs, and development discussions focused on performance improvement, accountability, and professional growth.

  • Mentor team members on effective operational problem-solving, client communication, and revenue cycle best practices.

  • Foster a culture of collaboration, continuous improvement, operational ownership, and high-quality client support.

Reporting, Analytics & Strategic Support

  • Generate, review, and distribute monthly reporting related to AR performance, patient balances, refund balances, denial trends, payment variances, and operational KPIs.

  • Leverage AR Aging Reports, Denial/Rejection Dashboards, EOB Tracking Logs, Claim Submission Logs, Productivity Reports, and client-specific analytics to guide operational oversight and decision-making.

  • Ensure timely and accurate reporting that supports financial analysis, operational planning, and client discussions.

  • Research and recommend account adjustments, write-offs, workflow enhancements, and operational improvements with supporting analysis for leadership review.

  • Support enterprise client audits, operational reviews, escalations, and strategic initiatives as assigned.

  • Perform additional duties and special projects as assigned by leadership.

Minimum Requirements:

  • A minimum of 2 years of hands-on experience with a proven track record in effectively managing the day-to-day functions of a billing and collections team, including reviewing, coding, and collecting professional services provided. Demonstrated proficiency in navigating the complexities of revenue cycle management within the healthcare industry is essential.

  • A proactive change agent capable of driving organizational transformation and guiding teams through change management initiatives to propel the organization towards future success. Possesses strong leadership qualities and strategic vision to implement innovative solutions and adapt to evolving industry trends and regulations.

  • Exceptional supervisory competencies, including demonstrated proficiency in leadership and team development, coaching, mentoring, and situational assessment skills. Proven track record of fostering a culture of continuous improvement and building high-performing teams that deliver exceptional results

  • Proficient in utilizing a variety of software applications essential for revenue cycle management, including Google for Business, Microsoft Excel, Word, and other relevant tools and platforms. Familiarity with clearinghouses and other Software as a Service (SaaS) products used in the healthcare billing and collections process is highly desirable.

Perks - What you can expect:

  • Competitive salaries

  • Remote/hybrid environment

  • Potential equity compensation for outstanding performance

  • Flexible PTO

  • Company-wide sponsored lunches

  • Company paid disability and life insurance benefits

  • Company paid family and medical leave

  • Medical, dental, and vision insurance benefits

  • Discounted pet insurance

  • FSA/DCA and commuter benefits

  • 401k

  • Complimentary subscription to digital fitness classes and wellness content

  • Recovery suite at HQ – includes a cold plunge, sauna, and shower

HIPAA Requirements

All associates are required to comply with the Health Insurance Portability and Accountability Act (HIPAA) regulations regarding the protection of patient health information. This includes adherence to the organization’s Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.

The specific statements provided in this job description are not exhaustive and may be subject to change based on evolving business needs. Associates may be required to perform additional duties as assigned.

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees.

We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don’t hesitate to reach out to our HR department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Operations Transaction Management Associate at Delta Capita

Manages transaction lifecycle for structured product issuance, coordinating between front office and support teams to ensure trade capture, documentation, and settlement accuracy.

Mid Onsite Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Description

Location: New York

Role Type: Full Time

We are looking to recruit an experienced team member with experience in Securities issuance. This role within Delta Capita’s Structured Product Managed Services Group is in the Transaction Management Team of issuance specialists. The team support Tier 1 investment banks in their issuance of cross-asset structured products.

An integral part of the role involves working closely alongside the front office and support departments, in particular Structuring, Trading, Sales, Legal, Compliance, Trade Management and Operations. The role will cover a range of Transaction Management related functions, and the successful candidate will:

  • Possess an adequate technical understanding of the financial markets, and the products and asset classes, along with a general familiarity with the financial services sector.

  • Have strong analysis skills and demonstrate a problem-solving ability.

  • Show an aptitude to building working relationships with clients and colleagues at various levels of seniority and backgrounds, in a deadline focused and demanding environment.

  • Demonstrate the ability to prioritize workload appropriately during busy periods, working to meet hard deadlines.

  • Initiate process improvements and leverage technology for automation.

Roles and responsibilities

The successful candidate will be responsible for the following activities:

  • Supporting the deal lifecycle from trade execution by a Sales team through to settlement.

  • Ensuring completeness of trade capture on internal Bank and external Vendor systems.

  • Regular interaction with all front office departments to resolve queries from trading, structuring and sales in a timely manner.

  • Supporting the Equity Derivatives and Fixed Income trading desks and equivalent sales teams in the Americas markets.

  • Resolving deal related queries from clients, internal support functions and external parties.

  • Documentation record keeping and management.

  • Coordinate any bookings or amendments (additional sales, change in issue size etc);

  • Ensure Term sheets / Legal Docs are kept up to date with bookings.

  • Documentation filings and reg reporting.

  • Draft and update procedures relating to any of the above work-streams.

Requirements

  • 3-5 years’ experience in financial markets - securities issuance or derivatives support.

  • Experience working on the deal lifecycle of structured products and/or derivative transactions across middle and back-office teams.

  • Highly organized and extremely detail oriented.

  • Excellent communication skills.

  • Ability to prioritize workflow in order to meet deadlines.

  • Past experience of working as part of a team and understanding the impact that delivery of your work has on your colleagues.

  • High attention to detail and pride in delivering high quality work.

  • A strong work ethic proven by previous working experience.

  • Word, Excel, Outlook (or similar) skills to a high standard.

Expectations Regarding Hybrid Working:

As we are a Service Provider and Consulting firm servicing clients, our policy on physically working from the office (which may be the client’s offices or our own offices depending on the client) aligns to what our client’s policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly, this is also the minimum expectation that Delta Capita requires. However, some of our clients have now moved up to 4 or even 5 days in the office and we require candidates to be flexible to meet our clients’ demands.

Salary Range: $80,000-$110,000(dependent on experience)

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

As the selection and interview process is ongoing, please submit your application in English as soon as possible. If your profile is selected, a member of our team will contact you. For this role a valid work authorization for the US is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

·        Managed Services

·        Resource Augmentation

·        Consulting

·        Technology

To learn more about Delta Capita and our culture click here:Working at DC - Delta Capita.

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Operations Manager, Benefit Verification & Authorization Operations at Prompt EMR

Leads benefit verification and authorization teams, manages performance metrics and quality standards, and oversees operational efficiency for healthcare revenue cycle management clients.

Lead Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Manager, Benefit Verification & Authorization Operations

Salary Range: $80k-$90k

The Role

The Manager, Benefit Verification & Authorization Operations is responsible for leading Prompt’s Benefit Verification and Authorization teams, ensuring accurate, timely, and consistent execution across our RCM clients.

This role directly manages the Benefit Verification and Authorization Team Leads and is accountable for overall team performance, quality, service levels, and operational efficiency. The Manager will use data to identify performance gaps, resolve escalations, develop team leaders, and continuously improve processes that support patient access and prevent downstream billing and reimbursement issues.

Key Responsibilities

Team Leadership & Operations

  • Lead the Benefit Verification and Authorization functions, ensuring teams consistently meet quality, productivity, and turnaround-time expectations.

  • Directly manage and develop the Benefit Verification and Authorization Team Leads.

  • Ensure workloads, staffing, and priorities are aligned with client volumes and business needs.

  • Establish clear expectations and accountability across both teams.

  • Support Team Leads with complex operational, payer, client, and employee escalations.

  • Build a high-performing culture centered on accuracy, urgency, accountability, and ownership.

Performance & Quality

  • Own key performance metrics and SLAs across Benefit Verification and Authorization.

  • Monitor verification accuracy, turnaround times, authorization approval rates, pending authorizations, backlog, productivity, and authorization-related denials.

  • Use reporting and dashboards to identify performance gaps, payer trends, and operational risks.

  • Partner with Team Leads to implement corrective action plans when performance falls below expectations.

  • Ensure consistent quality assurance and auditing processes are in place across both teams.

Operational Oversight & Escalations

  • Ensure patients have accurate benefit information and required authorizations are identified and managed appropriately.

  • Ensure teams proactively identify missing, pending, expiring, or exhausted authorizations before they impact scheduled visits or reimbursement.

  • Serve as the management-level escalation point for complex payer, client, and workflow issues.

  • Analyze recurring verification and authorization issues to identify root causes and prevent future occurrences.

  • Partner with Billing, AR, and other RCM teams to reduce downstream denials and reimbursement delays.

Process Improvement

  • Identify opportunities to improve Benefit Verification and Authorization workflows, accuracy, and scalability.

  • Standardize processes and best practices across teams and clients.

  • Identify opportunities for automation and system improvements that reduce manual work.

  • Partner with RCM leadership, Product, and BI on reporting, workflow, and system enhancements.

  • Ensure process and system changes are effectively communicated, implemented, and monitored.

Training & Team Development

  • Ensure Team Leads have effective onboarding, training, and ongoing coaching programs in place.

  • Develop Team Leads into strong operational leaders who can independently manage daily team performance.

  • Identify knowledge and skill gaps and ensure appropriate training is provided.

  • Maintain clear SOPs, payer resources, and workflow documentation across both functions.

Minimum Requirements

  • 5+ years of experience in healthcare revenue cycle management, patient access, Benefit Verification, Prior Authorization, or related healthcare operations.

  • 2+ years of people management experience, preferably within healthcare operations.

  • Strong knowledge of insurance eligibility, benefits, prior authorization, and payer requirements.

  • Experience managing teams against productivity, quality, and turnaround-time expectations.

  • Strong analytical and problem-solving skills with the ability to identify root causes and implement solutions.

  • Demonstrated ability to manage complex operational and payer escalations.

  • Strong leadership, coaching, and performance management skills.

  • Experience improving and standardizing operational processes.

  • Experience with practice management systems, payer portals, healthcare technology platforms, and reporting tools.

  • Ability to operate independently and effectively manage competing priorities in a fast-paced environment.

HIPAA Requirements

All associates are required to comply with the Health Insurance Portability and Accountability Act (HIPAA) regulations regarding the protection of patient health information. This includes adherence to the organization’s Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.

The specific statements provided in this job description are not exhaustive and may be subject to change based on evolving business needs. Associates may be required to perform additional duties as assigned.

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Operations Senior Manager, Benefit Verification & Authorization Operations at Prompt EMR

Senior manager builds and scales benefit verification operations, develops processes and workflows, identifies automation opportunities with AI teams, and manages customer experience and team performance.

Lead Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Senior Manager, Benefit Verification & Authorization Operations

About the Role

The Senior Manager of BVA will play a critical role in building and scaling BVA into a fully operational, high-performing service. In partnership with leadership, this person will help shape how the business operates and build the processes, structure, and operating model needed to support continued growth.

This is a highly operational role for someone who enjoys building. BVA is continuing to evolve, and this leader will be responsible for taking areas that may be manual, inconsistent, or still developing and creating clear, repeatable ways of working. They will look across the operation to understand what is working, where we are creating unnecessary complexity, and what needs to change to support the next stage of the business.

The Senior Manager will work closely with Managers and Team Leads to ensure the day-to-day operation is performing while also staying focused on longer-term improvements. They will build the systems and expectations that allow leaders to effectively manage performance, quality, capacity, and customer needs.

A significant part of this role will be partnering with our AI Engineering team. The Senior Manager will bring a strong understanding of BVA operations into that partnership—identifying opportunities to automate work, improve workflows, and develop tools that make the team more effective and allow the service to scale.

This person will also help define what a strong BVA customer experience looks like. They will build a consistent approach to onboarding new customers, strengthen ongoing customer partnerships, and ensure what we learn from customers is incorporated into how the service evolves.

What You’ll Do

Build and Scale the BVA Operation

  • Partner with leadership to build and scale the BVA service, translating business priorities into operational plans and execution.

  • Develop the processes, workflows, SOPs, ownership models, handoffs, and operating rhythms needed to create a consistent and scalable operation.

  • Evaluate how work is being completed today and identify opportunities to simplify, standardize, automate, or redesign processes.

  • Build processes with future growth in mind, ensuring solutions can scale as customer volume, team size, and service complexity increase.

  • Create clear ownership and accountability across the operation so teams understand who owns what, how work moves between teams, and when issues need to be escalated.

  • Identify operational risks and recurring pain points and solve root causes rather than relying on ongoing manual intervention.

  • Develop mechanisms to ensure new processes are successfully implemented, adopted, and maintained.

  • Continuously evaluate the operating model and adjust as the BVA service and customer needs evolve.

Drive Operational Excellence

  • Establish clear expectations and measures for quality, productivity, service levels, capacity, and overall operational performance.

  • Build reporting and operating cadences that give leadership visibility into how the business is performing and where support or intervention is needed.

  • Use operational data to identify trends, understand root causes, prioritize improvements, and measure impact.

  • Partner with Managers and Team Leads to identify performance gaps and create sustainable solutions.

  • Develop quality assurance and process controls that create consistency while allowing the operation to move efficiently.

  • Improve how the team plans for volume and capacity so staffing and resources align with customer needs.

  • Create feedback loops between frontline team members, leaders, customers, and cross-functional partners to continuously improve how BVA operates.

  • Ensure operational changes are supported by clear documentation, training, and expectations.

Partner with AI Engineering

  • Build a strong working partnership with the AI Engineering team and serve as a key operational partner in the development of tools and automation for BVA.

  • Develop a deep understanding of where the team spends time today and identify high-impact opportunities to reduce manual work and improve workflows through AI and automation.

  • Translate operational problems into clear use cases and requirements for technical partners.

  • Bring frontline and customer context into solution development to ensure tools solve the intended problem and work within BVA operations.

  • Partner on testing and piloting new capabilities before broader implementation.

  • Lead the operational implementation of new tools and workflows, including process changes, documentation, training, adoption, and feedback.

  • Monitor how new solutions are performing and partner with AI Engineering and BVA leaders on continued improvement.

  • Help measure the impact of AI and automation on efficiency, capacity, quality, and customer experience.

Build the Customer Experience

  • Help define and build the BVA customer experience from initial onboarding through ongoing service delivery.

  • Develop a structured and repeatable onboarding process that creates clear expectations, captures the information the team needs, and sets both the customer and BVA team up for success.

  • Identify common onboarding challenges and build processes that make implementations more efficient and consistent.

  • Establish clear ownership and handoffs throughout the customer journey.

  • Build strong ongoing partnership practices with customers, including communication expectations, performance discussions, feedback, and escalation processes.

  • Develop mechanisms for gathering customer feedback and ensure that feedback translates into meaningful improvements to the service.

  • Look across customers to identify common needs, challenges, and opportunities that should influence how BVA evolves.

  • Ensure customers experience BVA as a consistent and reliable partner as the service continues to grow.

Lead and Develop the Team

  • Lead and develop BVA Managers and other leaders, creating clear expectations around ownership, performance, and leadership.

  • Coach leaders to move beyond day-to-day issue resolution and develop stronger problem-solving and operational management skills.

  • Ensure Managers and Team Leads have the tools, processes, and information needed to effectively run their teams.

  • Create accountability for operational performance while providing leaders with the support needed to address challenges.

  • Develop a strong leadership bench and identify opportunities for continued growth and development across the team.

  • Create an environment where leaders and frontline team members are encouraged to identify problems, challenge inefficient processes, and contribute ideas for improvement.

  • Partner with leadership on organizational needs as the business grows, including team structure, leadership capacity, and evolving roles and responsibilities.

  • Help connect the day-to-day work of the team to the broader goals and direction of BVA.

Partner Across the Business

  • Serve as a strong cross-functional partner and represent BVA operational needs across the organization.

  • Bring together the right partners to solve problems that cross team or functional boundaries.

  • Communicate operational challenges, priorities, and tradeoffs clearly to leadership and cross-functional stakeholders.

  • Partner with leadership to evaluate new opportunities and understand the operational requirements needed to support them.

  • Ensure changes across the organization are thoughtfully incorporated into BVA processes and communicated to the team.

Minimum Requirements

  • 7+ years of experience in operations, service delivery, revenue cycle management, customer operations, or a related field.

  • 3+ years of experience leading people leaders, including Managers and/or Team Leads.

  • Demonstrated experience building, standardizing, and improving operational processes in a growing or changing environment.

  • Experience managing complex operations using performance metrics, quality measures, and operational data to drive decisions.

  • Proven ability to identify operational gaps, determine root causes, and implement scalable solutions.

  • Experience leading cross-functional initiatives and partnering with teams outside of your direct organization.

  • Experience building or improving customer onboarding, implementation, or ongoing service-delivery processes.

  • Strong written and verbal communication skills, with the ability to work effectively across frontline teams, leadership, customers, and technical partners.

  • Demonstrated ability to lead through ambiguity, manage competing priorities, and drive work from problem identification through implementation.

Perks - What you can expect:

  • Competitive salaries

  • Remote/hybrid environment

  • Potential equity compensation for outstanding performance

  • Flexible PTO

  • Company-wide sponsored lunches

  • Company paid disability and life insurance benefits

  • Company paid family and medical leave

  • Medical, dental, and vision insurance benefits

  • Discounted pet insurance

  • FSA/DCA and commuter benefits

  • 401k

  • Complimentary subscription to digital fitness classes and wellness content

  • Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. Please don’t hesitate to inquire with our team.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Prompt Therapy Solutions, Inc is an E-Verify Employer.

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Operations Team Lead, Enterprise RCM Operations at Prompt EMR

Team lead oversees enterprise healthcare revenue cycle operations, manages client accounts, optimizes billing workflows, and serves as operational partner for enterprise clients.

Lead Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Job Title: Team Lead, Enterprise RCM Operations

The Role:

The Enterprise RCM Operations Team Lead serves as the operational lead and subject matter expert for assigned enterprise-level client accounts, functioning as an extension of the client’s revenue cycle team. This role is responsible for overseeing accounts receivable performance, identifying operational improvement opportunities, supporting enterprise client workflows, and driving successful revenue cycle outcomes through proactive partnership and operational leadership.

The Enterprise RCM Operations Team Lead partners closely with Client Success Managers, internal operational teams, and client stakeholders to ensure efficient revenue cycle operations, issue resolution, workflow optimization, and high-quality client support. This role combines operational oversight, team leadership, root cause analysis, and customer-facing collaboration to support enterprise client success.

Why work for Prompt?

  • BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

  • Talented People: Prompt didn’t happen by chance, it’s a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

  • Healthy Approach: This isn’t an investment bank, we work long hours when it’s needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

  • Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren’t enthralled with patting ourselves on the back everyday, but it does feel good :)

Key Responsibilities:

Enterprise Client Partnership & Operational Oversight

  • Serve as the primary operational point of contact for assigned enterprise client accounts related to Accounts Receivable, Billing, Payment Posting, and revenue cycle workflows.

  • Develop and maintain expert-level knowledge of assigned client workflows, payer behavior, operational processes, provider nuances, and account-specific requirements.

  • Function as an extension of the client’s revenue cycle team by building strong working relationships and maintaining a deep understanding of client operations and workflows.

  • Partner closely with Client Success Managers to support overall client health, operational alignment, escalations, and performance initiatives.

  • Collaborate directly with enterprise clients to identify workflow inefficiencies, operational gaps, denial trends, and revenue cycle improvement opportunities.

  • Provide operational guidance and revenue cycle best practice recommendations to support client success and workflow optimization.

  • Participate in client meetings, operational reviews, and escalation discussions related to AR performance and operational initiatives.

Revenue Cycle Performance & Root Cause Analysis

  • Conduct detailed root cause analysis of denied claims, rejected claims, underpayments, payment variances, and workflow breakdowns across payer systems, clearinghouses, and internal platforms.

  • Identify systemic operational issues impacting reimbursement performance and partner with internal teams and clients to implement corrective actions and sustainable process improvements.

  • Proactively monitor Accounts Receivable (AR), denial trends, aging performance, and payment anomalies to prevent escalation and minimize revenue cycle disruption.

  • Serve as the first line of escalation for team members encountering barriers in claim resolution, payer issues, or workflow challenges.

  • Translate operational findings and account trends into actionable recommendations for both internal teams and enterprise clients.

Team Leadership & Operational Management

  • Assign and prioritize weekly workloads based on enterprise client needs, claim volumes, account priorities, and service expectations.

  • Oversee daily operational performance across AR, Billing, Payment Posting, and related revenue cycle functions.

  • Utilize dashboards, reporting tools, clearinghouse data, and productivity metrics to validate work quality, monitor performance, and ensure completion of assigned tasks.

  • Identify operational risks, workflow bottlenecks, and performance concerns while driving accountability and resolution efforts.

  • Ensure all end-of-month processes, reconciliations, and reporting deliverables are completed accurately and within required timelines.

  • Support operational consistency and adherence to internal workflows, payer requirements, and client expectations.

Training, Coaching & Team Development

  • Facilitate onboarding and ongoing training for team members across enterprise client workflows, payer requirements, systems, and operational processes.

  • Provide hands-on support and coaching related to claim preparation, submission quality, denial resolution, payment posting, and AR follow-up.

  • Conduct regular 1:1 meetings, team syncs, and development discussions focused on performance improvement, accountability, and professional growth.

  • Mentor team members on effective operational problem-solving, client communication, and revenue cycle best practices.

  • Foster a culture of collaboration, continuous improvement, operational ownership, and high-quality client support.

Reporting, Analytics & Strategic Support

  • Generate, review, and distribute monthly reporting related to AR performance, patient balances, refund balances, denial trends, payment variances, and operational KPIs.

  • Leverage AR Aging Reports, Denial/Rejection Dashboards, EOB Tracking Logs, Claim Submission Logs, Productivity Reports, and client-specific analytics to guide operational oversight and decision-making.

  • Ensure timely and accurate reporting that supports financial analysis, operational planning, and client discussions.

  • Research and recommend account adjustments, write-offs, workflow enhancements, and operational improvements with supporting analysis for leadership review.

  • Support enterprise client audits, operational reviews, escalations, and strategic initiatives as assigned.

  • Perform additional duties and special projects as assigned by leadership.

Minimum Requirements:

  • A minimum of 2 years of hands-on experience with a proven track record in effectively managing the day-to-day functions of a billing and collections team, including reviewing, coding, and collecting professional services provided. Demonstrated proficiency in navigating the complexities of revenue cycle management within the healthcare industry is essential.

  • A proactive change agent capable of driving organizational transformation and guiding teams through change management initiatives to propel the organization towards future success. Possesses strong leadership qualities and strategic vision to implement innovative solutions and adapt to evolving industry trends and regulations.

  • Exceptional supervisory competencies, including demonstrated proficiency in leadership and team development, coaching, mentoring, and situational assessment skills. Proven track record of fostering a culture of continuous improvement and building high-performing teams that deliver exceptional results

  • Proficient in utilizing a variety of software applications essential for revenue cycle management, including Google for Business, Microsoft Excel, Word, and other relevant tools and platforms. Familiarity with clearinghouses and other Software as a Service (SaaS) products used in the healthcare billing and collections process is highly desirable.

Perks - What you can expect:

  • Competitive salaries

  • Remote/hybrid environment

  • Potential equity compensation for outstanding performance

  • Flexible PTO

  • Company-wide sponsored lunches

  • Company paid disability and life insurance benefits

  • Company paid family and medical leave

  • Medical, dental, and vision insurance benefits

  • Discounted pet insurance

  • FSA/DCA and commuter benefits

  • 401k

  • Complimentary subscription to digital fitness classes and wellness content

  • Recovery suite at HQ – includes a cold plunge, sauna, and shower

HIPAA Requirements

All associates are required to comply with the Health Insurance Portability and Accountability Act (HIPAA) regulations regarding the protection of patient health information. This includes adherence to the organization’s Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.

The specific statements provided in this job description are not exhaustive and may be subject to change based on evolving business needs. Associates may be required to perform additional duties as assigned.

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees.

We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don’t hesitate to reach out to our HR department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Operations Material Planning Manager- Remote at Prime Matter Labs

Leads cross-site material requirements and production planning across manufacturing facilities, managing supply planners and coordinating ERP/MRP platform implementation.

Lead Remote Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Material Planning Manager

Overview:

We’re Prime Matter Labs, a personal care product manufacturer with over 35 years of experience formulating, compounding, and filling products for some of the most successful and respected brands in the world.

We exist to bring better products to the world by empowering our customers to bring their ideas to life. We strive to be their most valuable partner, delivering a level of efficiency, service, and support unmatched in the industry.

Last year, we embarked on a bold new vision to be the leading product development and production partner in the country for emerging and established brands.  To realize that vision, we’re investing at an unprecedented level in new technology, processes, and plans that will completely rethink the way that brands view and interact with their manufacturer. We’re building the platform that will allow us to serve as the foundation of our customer’s branded products, from their first sample to their million unit product run, and every step in between.

Come help us build the future of the personal care and beauty landscape, one partnership at a time.

Position Summary:

The MRP Manager owns cross-site material requirements and production planning across Prime Matter Labs’ manufacturing network. Reporting to the Director, S&OP / Planning and leading a team of site-based Production & Supply Planners, this role ensures raw materials, components, and capacity are aligned to produce a reliable, achievable production plan at every facility. The MRP Manager will also play a lead role in defining and organizing the company’s transition to a new ERP/MRP platform, ensuring planning processes, data, and reporting are standardized and ready to scale across sites.

Responsibilities:

  • Lead cross-site MRP and production planning, directly managing the Production & Supply Planners at each manufacturing site (East, West, and NYC) to ensure a consistent, coordinated planning approach.
  • Own the accuracy and integrity of the Master Production Schedule at each site, ensuring alignment with the consolidated demand plan, raw-material and component availability, and equipment capacity.
  • Partner with the Director, S&OP / Planning in the monthly Sales & Operations Planning process, reconciling the network-wide demand plan with production capacity and supply constraints.
  • Standardize MRP planning parameters and best practices across all sites, including safety stock levels, reorder points, lot sizing, and lead times.
  • Help define and organize the company’s ERP/MRP system transition: document current-state planning processes, define future-state requirements, and translate them into system configuration in partnership with IT and finance stakeholders.
  • Lead data readiness for the ERP/MRP transition, including item master, bill of materials, routing, and lead-time data across all sites, and coordinate data migration, testing, and validation.
  • Own user acceptance testing and training for site planners during the ERP/MRP transition, and drive adoption and change management through go-live and stabilization.
  • Coach, develop, and manage the performance of the Production & Supply Planner team across sites, setting clear expectations and providing regular feedback.
  • Monitor and report planning KPIs across the network (schedule adherence, on-time delivery, inventory turns, and plan-to-actual variance), leading root-cause analysis and corrective action.
  • Partner with purchasing to resolve material shortages and align supply commitments with the production plan, with particular attention to long-lead-time and shelf-life-sensitive raw materials and components.
  • Identify and help resolve capacity constraints across sites, prioritizing production and coordinating trade-offs with site leadership and the Director, S&OP / Planning.
  • Serve as the subject-matter expert on MRP/ERP planning logic and system configuration; troubleshoot data integrity issues and drive continuous improvement in planning accuracy.
  • Support analysis of how the long-term forecast impacts equipment capacity across the network, informing new-project site assignments and future equipment needs.
  • Ensure each site maintains a firm four-week production schedule, providing planners with the data and direction needed to hold the plan.

Qualifications:

  • Bachelor’s degree in supply chain management, operations, business, engineering, or a related field.
  • 5+ years of experience in production planning, materials planning, or MRP within a manufacturing environment, including 2+ years in a leadership or supervisory capacity.
  • Experience planning across multiple manufacturing sites strongly preferred.
  • Hands-on experience with ERP/MRP systems (e.g., Business Central, SAP, Oracle, NetSuite); experience leading or supporting an ERP/MRP implementation or system transition strongly preferred.
  • Strong working knowledge of MRP logic, bills of materials, routings, capacity planning, and materials management principles.
  • Experience in personal care, cosmetics, CPG, nutraceutical, or other FDA-regulated contract manufacturing (CDMO) strongly preferred.
  • Proven people-management skills, with the ability to lead and develop a distributed, site-based planning team.
  • Strong analytical skills and proficiency in Microsoft Office, especially Excel.
  • Excellent written and verbal communication skills, with the ability to influence and align cross-functional and cross-site stakeholders.
  • Organized, detail-oriented, and able to manage in a complex, fast-paced, multi-site environment.
  • APICS/ASCM certification (CPIM or CSCP) is a plus.
  • Ability to travel to Prime Matter Labs manufacturing sites (East, West, and NYC) as needed.

Benefits:

  • Competitive compensation package
  • Health, dental, and vision benefits
  • 401K program
  • The spirit of a startup with the security of an established, profitable industry leader
  • The opportunity to make waves in a $250B industry
  • Paid time off and company-observed holidays

Physical Requirements

•           Primarily office-based work environment during regular business hours.

•           Frequent use of a computer, phone, and standard office equipment.

•           Ability to lift and carry up to 20 pounds (files, binders, or office materials).

•           Ability to sit, stand, walk, bend, and reach as needed throughout the workday.

Equal Employment Opportunity Statement

Prime Matter Labs is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, cultures, and experiences. Prime Matter Labs is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

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Operations Office & Corporate Operations Coordinator at Plus Power

Manages office operations, coordinates facility access, handles administrative tasks, and supports organizational efficiency across multiple locations.

Mid Onsite Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Company Overview

Plus Power is an energy storage market leader, with a market-leading 10+ GW portfolio across more than 25 states that will transform North American electric grids into cleaner and more versatile critical infrastructure.

Standalone energy storage is rapidly transforming the North American energy markets, because it is cheaper than new natural gas plants, faster to build than fossil peakers or transmission, and able to perform diverse energy services. Plus Power partners with electricity system operators, utilities, and investors to originate, develop, finance, own and operate standalone energy storage projects that provide critical services to the wholesale electric market. Plus Power’s team applies an intentional mindset to energy storage development by using a data-driven approach to development and operations.

At Plus Power, we are focused on solving hard climate problems, profitably.  We are growing fast, and value candidates who, like us, share a focus on setting high expectations, owning and learning from mistakes in the spirit of radical transparency, and are committed to internal partnering as a key element of our ideas meritocracy. Our team praises Plus Power’s culture and excels through our game-changing mission and supportive ecosystem.

About the Role

Plus Power recruits outstanding energy industry professionals who are driven to develop, build and operate assets safely and reliably to decarbonize the power markets while growing their careers. Our team looks for data-driven and fact-based mindsets, engaging and collaborative behaviors, and personal growth-focused professionals.

We are seeking an Office Manager and Corporate Operations Coordinator to support The Woodlands office and contribute to the efficient operation of the company. This role serves as a key member of the Administration team, ensuring a seamless office experience for employees, visitors, and business partners while providing administrative and operational support across the organization. Working closely with team members across multiple locations, this individual will coordinate office operations, support company initiatives and events, maintain processes and documentation, and help drive operational excellence through thoughtful execution and continuous improvement.

Key Responsibilities:

Office Management

  • Properly manage access to the office for employees, third party service providers, and all stakeholders
  • Manage mail and voicemails for the office, ensuring timely forwarding to appropriate parties
  • Ensure that the office is properly stocked with all required supplies
  • Ensure that any office projects and improvements are executed correctly across subcontractors
  • Manage local logistics for internal department and/or team work weeks and external meetings in The Woodlands office and select remote offices
  • Manage other office needs as necessary

Corporate Operations Coordination

  • Support coordination of company-wide events
  • Provide administrative assistance across the company, including scheduling meetings, coordinating travel, supporting document management
  • Coordinate with other members of the administration team on administrative priorities, including supporting travel, expenses, calendaring, etc.
  • Administration and maintenance of Corporate Operations’ SOPs and workflow documentation
  • Support Corporate Operations’ company-wide initiatives
  • Perform other administrative duties as assigned and assist with special projects and processes as needed

Skills & Qualifications

  • Minimum of 5+ years of work experience in office operations and administrative support
  • Minimum of high school diploma or GED; college degree preferred
  • Excellent organizational skills and attention to detail
  • Demonstrated resourcefulness and initiative
  • Strong written and verbal communications skills, including the ability to help draft written communications for Company materials and messaging
  • Demonstrated ability to manage multiple competing priorities in a fast-paced environment while maintaining strong attention to detail, exercising sound judgment, and proactively driving work to completion
  • Demonstrated ability to work collaboratively and effectively in a cross-functional environment with geographically dispersed team members
  • Ability to uphold standards of complete discretion and confidentiality and exercise good judgment on day-to-day decisions
  • Intermediate to advanced proficiency in the Microsoft suite of tools and applications including Outlook, Word, PowerPoint, and Excel; SharePoint experience strongly preferred
  • Proficiency with AI-enabled workplace tools, such as Microsoft Copilot, to enhance efficiency, organization, and productivity
  • Notary or willing to become a notary
  • Willing to travel for work weeks 2-3 times a year
  • Event coordination experience is a plus
  • Must be able to occasionally lift 50+ pounds

Compensation, Location, and Benefits

Highly competitive total compensation from one of North America’s leading energy storage developers, owners and operators. Flexible, work from home or hybrid work from Plus Power’s offices in The Woodlands, San Francisco, Chicago, Seattle, Brooklyn, Palm Beach Gardens, Denver and Birmingham.

The expected salary range* for this position begins at $65,000. We may ultimately pay more or less than the posted range based on several factors including, but not limited to relevant experience, skills, qualifications, geographic labor market, and other factors consistent with applicable law. This position is also eligible to participate in our annual bonus program.

Plus Power offers a competitive and comprehensive benefits program, unlimited vacation, flexible remote work, work from home stipend, educational assistance, parental leave, and a highly engaging company culture with opportunities for in-person connection and learning and growth.

The deadline* for applying to this role is September 15, 2026.

Plus Power is committed to a diverse and inclusive workplace where people of all backgrounds can thrive. Plus Power is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

*This information is provided in accordance with applicable law.

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Operations Associate Director, Supply Chain Product Planning at Immunovant

Develops and maintains integrated clinical and commercial product forecasts, generates master production schedules across global CMOs, and manages inventory planning and allocation for pharmaceutical supply chain operations.

Mid Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

Immunovant, Inc. is a clinical-stage immunology company dedicated to enabling normal lives for people with autoimmune diseases. As trailblazer in anti-FcRn technology, the Company is developing innovative, targeted therapies to meet the complex and variable needs of people with autoimmune diseases.

The Role:

Reporting to the Senior Director, Global Supply Chain and Logistics, this position is responsible for integrated clinical and commercial product planning. The Associate Director, Supply Chain Product Planning, partners with the clinical supply chain, commercial supply chain, CMC-project management, CMC-QA, and CMO project core teams to obtain forecasts, which the Associate Director will then use to generate/update the master production schedule across multiple, global, external CMOs. This role also monitors global stock levels, sets safety stock guidelines, tracks expirations, and allocates bulk materials.

Key Responsibilities:

  • Develop and maintain the combined clinical and commercial forecasts within the supply chain management system (SCMS) planning and inventory management tool based on actual demands and future projection inputs from clinical and commercial teams.
  • Translate clinical trial enrollment schedules and commercial sales forecasts into the master production plan for drug substance, drug product, drug/device combination products, clinical finished goods, and commercial finished goods.
  • Allocate drug substance batches to clinical versus commercial end use, considering Regulatory-driven material requirements.
  • Build and maintain item/material masters within SCMS tool.
  • Contribute supply chain input into cross-functional CD&OP/S&OP processes.
  • Provide supply plan requests to CMO core teams at vendor-specific frequency and integrate endorsed manufacturing schedules into master production plan within the SCMS.
  • Generate and communicate bulk material allocations and associated finished goods production plans to clinical and commercial supply colleagues to support operational execution of finished good batch production at packaging and labeling vendors.
  • Establish safety stock guidelines for materials across the global supply chain, project future inventory positions, and prevent overstocking or stockouts for clinical and commercial materials.
  • Monitor global stock levels, safety stock, and expiration dates.
  • Respond to dynamic clinical and commercial projections by developing/comparing various scenarios and determine/communicate the associated impact across end-to-end materials.
  • Partner with finance to determine the budget impact of various planning scenarios.
  • Identify supply bottlenecks, manage lead times, and maintain operational continuity under strict GxP rules.
  • Support commercial launch readiness activities.

Requirements:

  • Bachelor’s degree in biotechnology, life sciences, supply chain, business, engineering or another relevant field.

  • 7+ years of relevant biopharmaceutical industry experience.

  • 3+ years in production planning, inventory control, or demand forecasting for both clinical and commercial materials within the biotech, pharmaceutical, or regulated life sciences sectors.

  • Experience using multiple systems for planning, forecasting, inventory management and ERP processes.

  • Excellent understanding of manufacturing processes for drug substance, drug product, drug/device combination products, clinical finished goods, and commercial finished goods.

  • Very good understanding of cGMP and Regulatory requirements as it pertains to material releases, country requirements, etc.

  • Strong computer skills including MS Office, Excel, SharePoint, etc.

  • Hands-on, roll-up-your-sleeves approach with high sense of urgency and drive for results.

  • Demonstrate strong communication & problem-solving, excellent organization skills.

  • Strong capability to build relationships across the organization and externally.

  • Technical, operational, and business-oriented mindset capable of analyzing and resolving complex, multifaceted issues through solid problem-solving skills.

  • Ability to think outside of the box and challenge the status quo.

  • Natural entrepreneurial spirit with unrelenting dedication to delivering results.

  • Desire to work in a fast-paced, dynamic, and innovative environment.

  • Natural collaborator who enjoys working on a cross-functional team.

  • Strong working knowledge of cGMP and GDP requirements.

  • Work Environment:

  • Remote-based

  • Dynamic, interactive, fast-paced, and entrepreneurial environment

  • Domestic or international travel is required (10-20%)

Salary range for posting

$170,000—$190,000 USD

Compensation is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. Equity and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, dental, vision, 401k, and other benefits, including unlimited paid time off and parental leave.

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Operations Records Management Specialist

Manages organizational records, documentation systems, and filing procedures to ensure compliance and accessibility.

Mid Posted about 13 hours ago Himalayas
What this role involves
ClearancePublic TrustOverviewArdent Eagle Solutions (AES) is seeking Records Management Specialists to support a competitive federal contracting opportunity with the U.
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Operations Operations Associate

Manages HubSpot CRM, deal pipelines, and Excel reporting to support business operations.

Junior Remote Posted about 13 hours ago Himalayas
What this role involves
Operations Associate (HubSpot CRM, Deal Pipeline & Excel Reporting) – Remote | EST HoursPosition Type: Full-Time, Remote Working Hours: U.
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Operations Sr. Manager Provider Operations

Manages provider operations including data analytics, tools, content distribution, and best practices implementation across multiple markets.

Senior Posted about 13 hours ago Himalayas
What this role involves
Job Description A bit about this role: The Provider Operations team is responsible for delivering tight operations, meaningful data and analytics, user-friendly tools and content, and shared best practices across markets.
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Operations Operations Specialist

Manages workforce operations, shift coordination, and scheduling for remote teams and clients.

Junior Remote Posted about 13 hours ago Himalayas
What this role involves
Operations Specialist – RemoteWorkforce Operations | Shift Coordination | Scheduling | Client Operations Position Type: Full-Time, Remote Working Hours: U.
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Operations Clinical Operations Lead

Oversees clinical project deliverables, manages CRAs and investigator sites, and directs regional/global clinical operations.

Lead Posted about 16 hours ago Jobicy AI
What this role involves
Responsible for the clinical operations of a project within a defined regional/global level. Provides oversight of project deliverables, assigned Clinical Research Associate (CRAs) and Investigator sites in accordance with the...
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Operations Clinical Operations Lead (Clinical Trial Manager)

Oversees clinical trial operations, manages CRA teams and investigator sites, ensures project deliverables meet compliance standards across regional/global scope.

Lead Posted about 16 hours ago Jobicy AI
What this role involves
Responsible for the clinical operations of a project within a defined regional/global level. Provides oversight of project deliverables, assigned Clinical Research Associate (CRAs) and Investigator sites in accordance with the...
Read the full description